Property & Building Maintenance
Penny Lane Builders
Commercial 136 Users
Penny Lane Builders recognised that more control was needed over the flow of work, mainly the need to reduce excessive paperwork and the potential to miss invoicing and the lack of centralised information for administration and management. By using Joblogic and Joblogic Mobile all this has been achieved, plus the job cycle is more efficient through improved communication between the office and engineers in the field, costs have been reduced and their clients benefit from high levels of service.
About Penny Lane Builders Limited
Penny Lane Builders are a family-owned building and maintenance contractor based in Liverpool. It is responsible for reactive repair maintenance and refurbishment projects within social housing organisations.
Benefits of Using Joblogic Mobile
The company implemented Joblogic and achieved an improvement in efficiency and more visibility and control over the flow of work and the back office. The company grew significantly following the use of Joblogic, with long term contracts being secured with clients such as the Plus Dane Group and South Liverpool Housing Trust. Penny Lane Builders now employ over one hundred mobile operatives and service thousands of homes in the Merseyside area.
Joblogic Mobile Enables
- It eradicates the need for paper job sheets and eliminates unnecessary engineer visits in the office.
- Timesheets, parts requests and customer signatures to be collected electronically.
The outlook for Penny Lane Builders is bright during a period of uncertainty for the global economy and they can now complete more jobs each day without increasing their cost base.
By investing in cost saving technology we can provide our clients with high levels of service whilst retaining the ability to maximise our time both in the office and in the field.
Which Features Have Been Most Beneficial?
Penny Lane's workforce can easily communicate electronically with its management team through the mobile app. They can record important job information on-site including photos of assets, site notes, customer signatures, mobile compliance forms and much more. All of this can be received by the office in real-time.
Penny Lane now has the ability to invoice their customers on the same day of job completion. This serves to enhance the company's cash flow and means that they can free up more resources to increase productivity. Their customers can also receive customisable, branded invoice documentation automatically via email.
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