Computerised maintenance management system (CMMS) software gives you the right tools to manage and improve your maintenance operations in the field. Also known as Enterprise Asset Management (EAM) software, it allows you to control all aspects of reactive and planned preventive maintenance as well as manage your field-based teams, inventory, workflows, compliance and other customer service requirements.
A detailed database lies at the heart of a CMMS system. This stored data provides records of all sites, assets and maintenance histories as well as a full library of industry compliance forms, certifications and customer records. Joblogic can play a crucial role in growing your service business by combining user-friendly tools and automated workflows to boost your daily efficiency.
Which Industries Can Benefit From CMMS Software?
Maintenance jobs are an essential part of field service management. A computerised maintenance management system can streamline daily operations and organise your PPM schedules more effectively. Popular industries include:
- Facilities Management: A CMMS can be particularly useful for businesses who manage multiple buildings at a time. Office blocks, apartment buildings and entertainment facilities are all in need of regular maintenance. CMMS software helps you to deal with jobs relating to HVAC, fire safety, water treatment and more.
- Field Service Maintenance: Companies may often deal with multi-asset maintenance at several independent sites. CMMS software can organise your contractors and make maintenance resources accessible in the field.
- Equipment Maintenance: When carrying out installations, maintenance or repairs on specialist equipment, businesses need a management system that streamlines their daily workflows. A CMMS provides user-friendly tools that connect customers, managers and field technicians together in a single system.
What Are 5 Key Features of a CMMS?
Easily Manage Work Orders and Preventive Maintenance
A CMMS system is perfect for simplifying each step of the work order management process. You can create and assign work orders from anywhere, anytime using your desktop, mobile or tablet device. Planned preventive maintenance is made easy as you can schedule work based on time parameters or condition-based maintenance triggers. Mobile engineers can be alerted to new work orders in real-time and also receive related job information such as checklists, asset manuals and service histories straight to their phone. They can then capture and complete new information on the go including site notes, asset condition surveys and photos. Once a work order is complete, field operatives can automatically share job reports with their managers and customers along with invoices and other supporting job information.
Asset Management Made Simple
A CMMS, like Joblogic, will allow you to collect, store and analyse equipment maintenance information in one place to boost your daily efficiency. You can build asset profiles in just a few clicks and include all necessary details and documentation such as maintenance checklists, failure codes, safety requirements and more. To add to this, you can build your own custom dashboards on everything from asset downtime to inventory costs within minutes. This will allow you to have a 360-degree view of your maintenance operation. CMMS software also allows you to deliver updates to customers and contractors in real-time by connecting them to an online portal. From here, you can share accurate and up-to-the-minute maintenance data and compliance issues with all relevant parties.
Automate Tasks to Maximise Your Resources
Task automation has become a major time saver for maintenance operators. Not only does it reduce the margin for error, but it also allows your team to focus on the task at hand. CMMS software, like Joblogic, goes above and beyond expectation by maximising time and resources where it is most needed. From the time that a job is logged in the system, it can be deployed to a field worker almost instantly. Engineer’s travel routes are optimised automatically and workloads can be immediately re-ordered or re-assigned to prioritise urgent maintenance tasks. In addition, with the online portal and customer notifications, your clients can be kept up to speed with automated alerts and job updates. You can also send automatic appointment reminders to them via an SMS alert or email. By using these tools to maximise your resources, you will reduce the administrative burden and see a major boost in day-to-day efficiency.
Mobile Workforce Management
Field maintenance engineers need access to their job information anytime, anywhere in order to be efficient - that’s why Joblogic’s mobile app is equipped to work on and offline from any location. Engineers can use their mobile device to accept new jobs on the go and capture asset-specific information even when working from a remote site. As soon as they have regained a signal, all of the data they've collected can be sent to the back-office automatically, saving on time and paperwork. To add to this, CMMS applications, like Joblogic, provide mandated safety checks and dynamic risk assessment forms to ensure compliance with industry legislation and minimise potential hazards. A mobile app is also a great means of keeping track of engineers from the office. Managers can view their whereabouts in real-time with integrated GPS mapping. This is especially useful when deciding which engineer is best placed for an urgent reactive callout.
Real-Time Reporting and Data Visualisation
A CMMS gives maintenance departments the tools they need to deliver audits and performance reports in real-time. With Joblogic, you can store searchable records of every single task to ensure that an asset’s maintenance history can be easily audited and verified. The system can help to achieve ISO certification by providing digital proof of archived work orders, job sheets, and supporting photo attachments as well as set exceptional compliance standards by adding renewal dates to certificates within the system. Key metrics and KPIs can also be easily visualised and accessed in real-time with Joblogic's custom dashboards. Managers can view comprehensive asset histories immediately as well as assess the SLAs and job profitability associated with customer sites and contracts. In short, maintenance planners will be able to drive better decision making by having instant insights into actual operations, work deviations and potential risks.