E-ON UK is one of the country’s leading energy suppliers, delivering electricity and gas to millions of homes and businesses while managing complex networks of critical infrastructure. With a strong focus on operational excellence, safety and customer service, the company supports a broad range of energy-related services that require robust planning, compliance and field maintenance.

Across its extensive asset base, E-ON relies on a dispersed workforce of engineers and field technicians to deliver reactive repairs, planned maintenance and emergency response work. Coordinating high volumes of activity across diverse locations demands clear communication and effective oversight to ensure consistent performance and service delivery.

As business demands grew and workflows became more complex, E-ON recognised the need for a more connected and efficient way of managing jobs and assets. This led the organisation to seek a solution that could centralise information, improve visibility and strengthen operational control across its field-based operations.