Tech Asset ManageMent

£60K a year back in the business. The Joblogic effect on Tech Asset Management  

“We don’t have to send out paperwork anymore to engineers. It’s saved us a whole lot of time and effort.”  - Megan Hook, Director

Tech Asset Management is a family-run facilities maintenance company supporting commercial properties across the UK, with a strong focus on hospitality, healthcare and leisure. With a reputation built on reliability, responsiveness, and resourcefulness, the team works around the clock to keep client sites safe, operational and fully compliant. 

Since launching in 2004, the business has expanded to 85 employees, backed by a network of accredited subcontractors. Operating from offices in Maidstone and Cannock, they deliver a 24/7 service model that they deliver a 24/7 service model that focuses on creating and continually enhancing long-term client partnerships. The decision to adopt Joblogic came early in that growth journey, following a meeting between founder Steve Hook and Joblogic’s Stacy Sloane. 

Tech Asset Management has worked with Joblogic for over 15 years. As the business has grown, so too has its reliance on the system. Joblogic helps streamline job management, eliminate paperwork and give both engineers and customers instant access to the information that matters. 

Why did they choose Joblogic? 

As Tech Asset Management’s client base grew and operational demands intensified, one challenge became increasingly clear: the ability to scale depended on reducing admin and improving visibility across the business. With a mobile workforce, high-volume compliance requirements and 24/7 customer expectations, paper-based systems and spreadsheets were no longer fit for purpose. 

“We would have needed one or two more full-time admins if we didn’t have a system like Joblogic. Instead of adding desks and filing cabinets, we add users. It’s that seamless.” Megan Hook, Director.  

To continually maintain their service standards, the team identified four key priorities: 

• A cloud-based system to eliminate paperwork and support remote working. 

• Scalable user access for new contracts and team growth. 

• Real-time job data, compliance records and customer information. 

• A client portal to improve transparency and reduce admin queries. 

The transition from Joblogic’s legacy desktop system to the web-based version marked a turning point. The updated system offered greater flexibility, enhanced functionality and a clearer view of team performance. 

“Joblogic has allowed us to grow seamlessly. We move faster, invoice sooner and make decisions based on facts, not assumptions.”  said Martin Bulger, Managing Director.  

Since moving to the cloud-based system, Tech Asset Management has expanded its use of Joblogic across departments. It is now the central hub for operations, compliance and client communication, giving customers instant access to the information they need and helping the business strengthen long-term relationships through speed, accuracy and transparency. 

What are their most-used features? 

Tech Asset Management has embedded key Joblogic features across its daily operations, enabling faster processes, better visibility and a higher standard of service delivery.  

• Client portal: The client portal plays a central role in how Tech Asset Management communicates with customers. Clients can instantly access job updates, download certificates and view documentation the moment an engineer completes the work. This has reduced admin follow-ups and improved overall transparency.  

• Cloud-based access: With a mobile team and nationwide service delivery, Joblogic’s cloud-based system ensures that engineers and office staff stay connected from anywhere. It eliminates paperwork and supports real-time updates across every job, regardless of location. 

• Invoicing tools: Joblogic allows the team to invoice as soon as a job is complete, accelerating cash flow and reducing the burden on admin staff. This speed and reliability have helped the business avoid delays and improve financial performance. 

• Compliance management: F-Gas logs, REFCOM tracking and other compliance documents are automatically captured and stored in Joblogic. This makes audits faster, record-keeping easier and ensures that every compliance requirement is handled without the need for manual oversight.