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FIELD SERVICE PAYMENT INTEGRATION GATEWAYS

Accept credit and debit card payments securely with Joblogic thanks to our field service payment integration gateways.

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The most challenging aspect of any service business is ensuring prompt payment of invoices. Collecting invoice payments can be both time-consuming and costly. Supplying your mobile workforce with card payment machines and the associated monthly bank administration fees reduce job profitability. Secure electronic payment links - via a pay per transaction Stripe account - can now be added to an invoice when sending emails to your clients from Joblogic.

 

Receiving payments through Joblogic software

Taking Payments

Joblogic allows you to add a unique ‘Pay Now’ link to each invoice emailed out to your clients. Invoices are quickly generated by Joblogic allowing your customers to view their invoice online in a professionally branded web page and from the same screen. You can securely pay for an invoice by credit or debit card. Payment is collected electronically using a Stripe account with a competitive per transaction fee and no monthly subscription charges. Joblogic's field service payment integration software provides a secure electronic payment gateway, ensuring safer online payments and a cost-effective process

Accepting Payments on Site

Accepting Payments on Site

With Joblogic you can make payments for your customer incredibly easy. We appreciate that you may need to raise invoices and get them paid whilst your engineers or field service team are still out at the site. With Joblogic your engineers can not only raise the invoice from the mobile app, but they can also collect the payments from the app as well, allowing your customers to have a seamless way to receive their invoices, and pay for them within one system.

Digital invoice library

Recording Payments

Joblogic’s field service payment management gateway is designed to work with our Accounts Integration module. Any payments made by your customers though the electronic payment link, or by other methods, are stored against the invoice. This is then passed into your accounts package using our live accounts integrations. All recorded payments update the invoice to show a remaining balance until the invoice is paid in full. When this happens the invoice status is then marked as paid.

Secure payment protection

High Security

Payments are securely made via a pay per transaction Stripe account. Any credit card that you use with Stripe is encrypted and safely stored in their data-centre. Moreover, Stripe's infrastructure for storing, decrypting, and transferring card numbers operates through a separate hosting platform. Stripe is certified to PCI Service Provider Level 1 and has been audited by a PCI-certified auditor. Therefore, Stripe makes use of the best in-class security tools to maintain a high level of security with your payment integration.

Integration with Stripe

Connecting Stripe

It is easy to connect to your Stripe account by going into the Joblogic Settings and selecting ‘Company Details’. Then, navigate to the ‘Payment Options’ tab. From this screen, you can connect to your Stripe account. Once Joblogic and Stripe are connected, you will have the option to include a Portal link when emailing approved invoices to your clients. This will allow your customers to access the link, then press the ‘Pay Securely’ button that will take them to a secure Stripe payment page to make a payment to you. Whether a payment has been successful or not, both your back office and the user will be notified. You can view a list of your successful payments on the Invoice Detail screen in your Joblogic system.

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Frequently Asked Questions About Payment Gateways for Field Service Businesses

A payment gateway is a secure intermediary between your field service business, the customer's bank, and the credit card networks (like Visa or Mastercard). It encrypts sensitive credit card information entered by the customer during a transaction. This encrypted data is then securely transmitted to the customer's bank for authorization. Once approved, the bank sends the funds to your merchant account, and the payment gateway confirms the successful transaction to you and the customer.

Field service businesses traditionally relied on paper invoices and checks, leading to slow payments and inefficient cash flow management. Payment gateways payment could be taken quickly, cash flow can be improved, and you can create a more coherent customer experience.

Implementing a payment gateway offers significant advantages for both your business and your customers.

First, it streamlines your operations and reduces errors. Automating the invoicing process and eliminating manual data entry will save time and minimize the risk of mistakes. Additionally, reputable payment gateways prioritize security with measures like PCI compliance to safeguard sensitive customer information. This builds trust and protects your business from financial risks.

Secondly, payment gateways enhance the customer experience. They provide a faster and more convenient way to pay, leading to higher satisfaction. With real-time transaction reports, you gain better control over your finances and cash flow, allowing you to make informed business decisions. Overall, payment gateways are a win-win for both you and your customers.

Joblogic offers several accounting software integrations for well-known providers such as Sage, Xero, Quickbooks, Kashflow, Free Agent and Accounts IQ. Once a payment is received and an invoice is marked as paid, the software will update your accounts software for easy reporting.

Joblogic uses Stripe, one of the most well-known and respected payment gateways in the world. When you pay through our system, you can rest assured that your information is secure.

We use Stripe, a PCI Level 1 Service Provider, which means they meet the most rigorous standards for payment security. Stripe encrypts your credit card information and stores it on a separate, secure hosting platform. Independent security experts also audit them to ensure they maintain the highest level of security. In short, Stripe uses the best tools available to keep your payment information safe.