The story in brief

Air Control & Development Ltd is an HVAC and refrigeration specialist based in Walsall, delivering a comprehensive range of services across installation, maintenance, and repair. Founded in 1994, the company has developed a strong reputation for reliability and technical expertise, supporting both commercial and domestic clients nationwide.

Working across sectors including retail, commercial, industrial, and leisure, the business operates in a demanding environment where systems must remain efficient, compliant, and fully operational. This requires a responsive approach to both planned maintenance and reactive callouts, ensuring minimal disruption for customers.

With decades of industry experience, Air Control & Development Ltd continues to expand its capabilities and customer base, focusing on high service standards and operational efficiency. Its ability to support clients across the UK positions the business as a trusted partner for HVAC and refrigeration solutions.

Their Challenge

Their previous software lacked a functional mobile app, which reduced engineer efficiency because reporting and updates could not be done properly while out in the field.

How Joblogic helped

Joblogic provided a mobile engineer app that sends jobs to engineers on the go and captures notes, parts, timesheets, expenses, photos and signatures in real time, with updates shared instantly back to the office and customers.

The outcome

Air Control & Development saw a boost in productivity by removing the need for engineers to return to the office for new jobs, moved towards fully digital paperwork, and reduced the risk of human error.

Why Air Control & Development chose Joblogic

See how Joblogic transforms field service management into a faster, smarter, and more scalable operation.

Centralized Data Across 75 Services

Maintenance and compliance data centralised across 75 services.

Dramatically Improved Search/Export Speed

Job searches and exports reduced from one hour to one minute.

Instant, Cross-Site Visibility

Real-time visibility for multiple users across all sites.

Challenge & Opportunity

Challenge

Air Control & Development’s previous system lacked proper mobile capability, slowing engineer reporting and reducing day-to-day efficiency.

No functional mobile app for engineers

Engineers could not report on jobs properly in the field

Job updates were slower to reach the office and customers

Paperwork increased the risk of errors

Compliance administration added extra workload

Opportunity

Air Control & Development needed one system to deploy jobs on the go, capture job information in real time, and support compliance with less admin.

Send jobs directly to engineers in the field

Capture notes, parts, time and signatures on mobile

Improve visibility with live two-way updates

Reduce paperwork and improve accuracy

Support F-Gas and health and safety processes digitally

The Joblogic features Air Control & Development uses most

Mobile Engineer App

Joblogic's mobile engineer app has given Air Control & Development live, two-way communication between the back office and engineers. Jobs can be deployed to engineers who can update job information instantly in the field. This helps to ensure all paperwork is correctly completed and legible.

F-Gas Tracking

The F-Gas tracking module has proved to be highly beneficial. Working in partnership with Refcom, Joblogic has removed the burden of compliance administration to aid Air Control & Development’s field engineers, managers and customers alike.

Mobile Forms

Joblogic's bespoke Mobile Forms enable Air Control & Development’s field engineers to be compliant with all of the health and safety requirements prior to completing a task onsite. The mobile app allows forms to be custom made using the mobile form builder, giving management the freedom to create mobile forms that are adjusted to their specific industry requirements.

Mobile Engineer Tracking

The Mobile Engineer Tracking functionality enhances the visibility of Air Control & Development’s field staff by tracking their mobile device to ensure managers know where they are at all times. This also provides a means of observing the engineers' productivity so they can be managed more effectively.

User-friendly design

Joblogic’s simplicity means everyone, regardless of technical experience, can navigate the system with confidence.

The project timeline

An overview of the four essential phases guiding the project from initial discovery to final delivery.

STEP

Discovery & Validation of Business Needs

Conducted in-depth workshops with key stakeholders to understand challenges, map current workflows, and validate the most critical needs for change.

STEP

Solution Design & MVP Definition

Outlined the core MVP features—intelligent scheduling, mobile engineer app, invoicing, and reporting—aligned to business priorities.

STEP

Pilot Testing & Feedback

Launched a pilot with selected engineers to validate usability, collect feedback, and refine the system before wider deployment.

STEP

Full Implementation & Training

Rolled out Joblogic across departments with structured onboarding and tailored training for engineers, administrators, and managers.

STEP

Optimization & Improvement

Introduced advanced reporting and a customer portal while providing ongoing support and enhancements to drive long-term value.

Our Approach

A structured process that ensured the right solution, smooth adoption, and long-term impact for the client.

Plan & Design

Review processes and align technology to client needs

Implement & Adopt

Pilot, train, and roll out across the organization

Support & Improve

Ongoing updates, feedback, and long-term growth

OUTCOME & IMPACT

What Joblogic has done for Air Control & Development

Joblogic has helped Air Control & Development save time, improve job allocation, and keep job information flowing between engineers and the office.

Faster job scheduling and allocation: Jobs can be scheduled and sent straight to engineers in the field.
Real-time job capture: Engineers record notes, parts, timesheets, expenses, photos and signatures on site.
Two-way communication: Live updates flow between the back office and engineers, improving visibility.
Reduced paperwork and errors: Digital documents reduce manual handling and improve accuracy.
Improved compliance support: F-Gas tracking reduces the burden of compliance administration.
Stronger health and safety process: Mobile forms support compliant on-site checks before work begins.
Better engineer visibility: Mobile engineer tracking improves visibility of field staff and productivity.

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Ready to streamline your operations and grow smarter?

Fill out the form and let’s explore how Joblogic can transform your field service management.

Our platform is designed to help businesses simplify complex operations, reduce wasted time, and empower teams with the right tools. Here’s what you can achieve with Joblogic:

Eliminate inefficiencies and manual processes with one powerful platform.
Improve customer experience through faster response times and smarter scheduling.
Boost engineer productivity with real-time job tracking and mobile tools.
Gain complete visibility and control over your operations, anytime, anywhere.
Scale confidently as your business grows, with Joblogic’s flexible solutions.
Partner with a trusted team supporting field service companies worldwide.

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Benchmark your operations

More jobs completed each day with real-time mobile working at Air Control & Development

The story in brief

Why Air Control & Development chose Joblogic

Challenge & Opportunity

“Joblogic has been a huge time-saver for us by allowing us to schedule and allocate jobs straight out to our engineers in the field. This has helped us to significantly reduce running costs on a daily basis.”

Joanne Dutton