Powered by Joblogic: GKR’s 500% workforce expansion and operational success

Faced with rapid growth and a legacy CAFM system that couldn’t scale, GKR sought a solution capable of keeping pace. Joblogic emerged as the clear choice, streamlining scheduling and dispatch workflows while integrating seamlessly with it's accounting software.

Introduction 

With over ten years of experience, GKR has evolved from a specialist in air-conditioning and refrigeration maintenance into a multi-discipline mechanical and electrical engineering company. GKR provides a broad range of services, from single-discipline maintenance contracts to fully outsourced hard facilities management, covering statutory compliance and non-core maintenance. Its services are supported by a 24-hour reactive help desk and are integrated with computer-aided facilities management software, providing clients with quality, consistency, and transparency.

When Director Glyn Pritchard joined five years ago, GKR was a small team of eight using a CAFM system that struggled to keep pace with the company’s ambitions. Glyn reflects, “We quickly realised that our existing system wasn’t scalable enough to support the growth we were aiming for. We needed a more comprehensive solution that could bring together workflow and accounting in one integrated platform.”

Facing this challenge, GKR explored its options and chose Joblogic to help transform its operations. Since then, the company has been on a growth journey, leveraging Joblogic to improve efficiency and expand its reach.

Why GKR chose Joblogic 

As GKR grew, it's original CAFM system began to limit its ability to scale and manage increasingly complex operations. It needed a more comprehensive solution that combined workflow management with accounting and could support the full lifecycle of jobs seamlessly.

“We evaluated several options, but Joblogic stood out as the best fit,” says Glyn Pritchard, Director at GKR. “What really impressed us was how the platform could fully integrate into our business from start to finish, and the team’s willingness to listen and adapt the software based on our feedback. That gave us the confidence to move forward.”

GKR required a system that would streamline job management, improve compliance workflows, and support its expanding team across a wider geographic footprint. Joblogic’s flexible, all-in-one platform was the clear choice to drive its growth. 

What Joblogic has done for GKR 

GKR has made remarkable strides in operational efficiency, compliance management, and workforce engagement with Joblogic at the heart of its processes.

The move from paper-based compliance to digital forms and integrated workflows has saved engineers significant time onsite. Reports can be uploaded directly from the field, and AI-assisted tools help create detailed job documentation, greatly reducing paperwork and manual effort.

While QR code asset management is currently used by a select number of clients, it has proven highly effective in improving asset visibility and issue tracking. GKR proudly highlights this feature as a major strength of its system.

“Despite the lower cost, we’ve achieved a product which in many ways is superior to these high-cost bespoke packages,” says Glyn Pritchard.

Joblogic’s easy-to-use mobile app and compliance integration have made GKR a more attractive employer, simplifying engineer onboarding and helping to tackle labour availability challenges.

Fully embedded in its day-to-day operations, Joblogic continues to help GKR save time, improve accuracy, and fuel ongoing growth.

The Joblogic features GKR uses most 

GKR has integrated several Joblogic features into its daily operations, enabling engineers and office staff to work efficiently and focus on delivering quality service.  

Key takeaways 

Since implementing Joblogic, GKR has made significant improvements in operational efficiency, compliance, and workforce management. The most impactful results include: 

• Scalable growth: GKR expanded its team from 8 to over 50 employees while broadening geographic coverage. 

• Streamlined compliance: Transitioning from paper-based processes to digital forms and AI-assisted reporting has greatly reduced onsite paperwork and improved accuracy. 

• Enhanced engineer experience: The easy-to-use mobile app has simplified onboarding and made GKR more attractive to skilled engineers, addressing labour availability challenges. 

• Time savings: Automated workflows and integrated job tracking have cut down on manual administration, freeing staff to focus on higher-value tasks. 

• Responsive software development: GKR’s feedback has been actively listened to and implemented by Joblogic, ensuring the system evolves to meet their changing needs.