Building service and maintenance contractors face a daily challenge of managing a high volume of jobs at multiple customer sites with a mobile workforce. If companies use a manual or spreadsheet system to try and organise their service operation, it often becomes chaotic and will lead to them failing to meet SLAs.
Joblogic centralises the contractor’s service operation into a single cloud-based system. The software is available via any device with an internet connection 24/7. The Mobile App works completely offline for field operatives meaning that they can continue to work even in areas of no signal.
Joblogic empowers service managers and administrators to track their mobile workforce, schedule jobs to the right people with the right skills and monitor SLAs. Joblogic has a suite of mobile forms for each industry. Any compliance documents or photos can be captured electronically in the field and sent to you in real time.
The customer portal is designed for you, the client. You can enjoy full visibility of your jobs, site asset registers and compliance documents. You can log repair calls, approve quotations and download copies of invoices. If you don’t want to use the portal your contractor can auto email or sms any updates. Joblogic are experts in integration. If you have an existing CAFM system and want to deploy jobs electronically we’re happy to collaborate with you.
By investing in world-class software, the Joblogic contractor has demonstrated their commitment to efficiency, compliance and customer success. Continue reading to find out why Joblogic contractors are a cut above the rest.
Punctuality –With Joblogic’s Planned Preventative Maintenance module, engineers will never miss routine work. This improves punctuality and ensures a high reputation for service companies.
Strong communication – Our Mobile Engineer App enables engineers to keep track of tasks and maintain effective communication with field members. By using this app, engineers are ensured to meet deadlines.
Increased productivity – When businesses use Joblogic, they have increased productivity. The time which is used for travelling and paperwork can be used more effectively.
Elimination of delays – With Joblogic’s Invoice module, a company’s cash flow is never affected. Invoices will be sent electronically, on time and with no delay.
Keeping track – Using Joblogic’s Scheduling feature ensures all service companies are organised. They can keep track of job statuses and engineers within a user-friendly system.
More tangible – Joblogic provides the opportunity for real-time updates on jobs and engineers. This means a company is always aware of what is going on with projects.
Always prepared – With our Asset Management module, service companies will know all the relevant materials used on a site and what needs purchasing. For example, they will know when an F-Gas bottle needs refilling. This means they will always be prepared before starting a job.
Customer orientated – By choosing a firm who uses Joblogic, you will gain access to our Customer Portal. This gives you online access to data such as quotes, invoices and reports. Also, you will see real-time status updates for jobs. Instead of receiving time-wasting calls and emails, you will communicate to clients via the Customer Portal.
In-depth Knowledge and Diversity
Industry knowledge – With evolving from an HVACR organisation, Joblogic understands the requirements and pressures of service industries. Therefore, we know the high level of customer service which is expected.
Diverse features – Joblogic is not specific to only one industry but caters to a wide variety of service industries. From landscaping to roofing, plumbing & heating to catering equipment, we comply with almost every business within the service maintenance sector.
GDPR compliant – When you pick a company who uses Joblogic, you can feel confident in knowing that they are able to comply with GDPR (General Data Protection Regulation). They can delete customer information and produce a full customer data report on demand.
Increased Security and Efficiency
Eco-friendly – Companies who use Joblogic conduct their work paperless, which means they are environmentally friendly.
High security – Joblogic is hosted on the Microsoft Azure Cloud Platform with 5-10 minute backups and world-class security.
Additional time –Due to Joblogic allowing work to be performed electronically, businesses have more time to take on additional jobs and the ability to complete them to a higher standard.
More productive – By using our software, service companies will have gained time to improve the business itself. This means when you employ them, you can assure it will be carried out to a high standard.