Field Service Management Software
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When it comes to managing your field service business, Joblogic software can save you both time and money. By connecting your mobile workforce and back-office team, our service management software helps you to securely store and manage all relevant job information and customer service data. Try Joblogic for free and discover cloud-based software built for your field service business.
What is Field Service Management Software?
Field service management software is a connected system that provides staff with the right information instantly and at the click of a button. It allows businesses to manage their field-based services more easily by automating work orders and associated costs and increasing the visibility of ongoing work. Joblogic provides leading field service software that makes it easy for managers to allocate field tasks to workers and monitor their performance. Your workforce can, in turn, use it to find information about each task, report on their work, and optimise the time and resources allocated for each job.
Ramp up Workforce Efficiency
Joblogic provides a wide range of benefits to your operation, including:
- Greater productivity: Enjoy total control over your field-based operations, with the ability to assign and prioritise work orders to your mobile workforce in minutes thanks to our cloud-based job scheduling. With increased visibility of staff and ongoing work, you’ll also be far better placed to react to unforeseen challenges arising at the last minute.
- Better asset visibility: By accessing and sharing valuable asset data, you’ll always be a step ahead of your competitors. Our field engineer software helps you to detect any issues, trends and potential actions that may be required to maintain assets more efficiently.
- An empowered workforce: Connect your entire workforce in real-time and enable your office staff to provide mobile workers with all the information they need while they're working in the field. Engineers, in turn, will become more confident in their service delivery thanks to improved support and communication, facilitated by the mobile engineer app.
Prioritise Customer Experience
It's not only your workforce that will benefit from our engineer management software. Your customer service levels will also see marked improvements. Perhaps the biggest benefit is the ability to improve customer experience. Field service software can enhance interactions between a business and its customers by allowing them to communicate in real-time. This can be done via online customer portal software, which allows customers to check on work progress updates at their leisure. They can review SLAs, quotes, invoices and other relevant information as well as make new purchase order requests. The portal eliminates the need for constant phone calls and lets your workforce focus on the task in hand.