Q Property Services Ltd.
Commercial 5 Users 5 Employees
Building maintenance specialists Q Property Services Ltd. are based in Surrey and provide their customers with a comprehensive building and construction service. QPS offer a wide range of services including maintenance and repairs as well as major refurbishments. Working with clients in both the private and public sectors, QPS cater to various organisations including local authorities, public services and utilities companies.
QPS offer customers their planned and reactive services 24/7, 365 days a year. Joblogic helps to manage this high volume of jobs, with all of QPS’ employees having access to the system.
Why did they choose Joblogic?
QPS had been using Joblogic for 20 years on a desktop system housed on their own servers. They made the switch to Jobogic’s new cloud system last year and Managing Director, Ken Davies has been extremely impressed with the results. The new cloud system is much more user friendly as well as being easier to access from any location on any device. The speed of the new system has allowed QPS to automate many time-consuming office tasks, allowing more jobs to be processed on a daily basis.
Joblogic’s building maintenance software has helped to increase the number of jobs QPS’ staff can process in a day. All jobs are kept in one place, providing QPS with a central point for all of their important information. This data can be accessed by engineers in the field as well as back-office staff, ensuring transparency of information to avoid problems due to lack of communication.
What has been the biggest positive change?
Ken explained that the most significant change since implementing Joblogic has been the way in which QPS access information. Before using Joblogic, Ken and his team relied heavily on paperwork in the office. Most of this information is now stored electronically, which is not only a huge time saver, but also reduces the likelihood of human error and the chance of misplacing important documents.
Joblogic has completely changed the way we access our information. Almost all of our information is now stored digitally, and we now have just 3 shelves n the whole office.
Q Property Services Ltd.
Which features have been most beneficial?
Dynamic dashboards have played a major role in the rapid growth of QPS. Ken and his team have access to an extensive custom-built reporting platform which has allowed their users to visualise company data and make informed business decisions. All important KPI’s can be analysed in real-time, including engineer productivity, job profitability and highest value customers.
Joblogic's mobile engineer app has given QPS live, two-way communication between the back office and engineers. Jobs can be deployed to engineers who can update job information instantly in the field. This helps to ensure all paperwork is correctly completed and legible.
Using software for job costing has made it easy for QPS to track costs against even the smallest of jobs. It can automatically feed time and associated costs into reports and invoices to help make the tracking and reporting process as seamless as possible.
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