AES Maintenance achieves 10% annual growth and £4 million turnover

When legacy systems slowed daily operations, AES maintenance implemented Joblogic to bring everything together in one place. With more than 10,000 jobs and 8,000 quotations completed in Joblogic since launch, AES Maintenance now enjoys faster reporting, lower admin, and stronger year-on-year growth.

Time saved on reporting

2000 hours/year

Business growth

10% Y-o-Y increase

The story in brief

AES maintenance ltd, founded in 2008, provides specialist HVAC engineering services to the building services sector. The company supports FM providers, M&E contractors, local authorities, landlords, tenants and owner occupiers across the UK.

As the business grew, AES faced challenges managing job tracking, reporting and communication between teams. The previous management system was slow, clunky and difficult to use. During the COVID period, Technical Manager Steve Cass introduced Joblogic to modernise operations and make daily management easier.

Within just three months, AES completed the transition. Today, Joblogic underpins everything from job scheduling to reporting, supporting long-term business growth.

“During COVID, we were short-staffed and struggling with a system that made even simple tasks complicated. Reporting took forever, and tracking jobs was a constant battle. When I saw Joblogic, I thought, ‘This is exactly what we need.’ I pitched it to the board; they saw the same potential, and we went for it.”

Their Challenge

AES was managing quoting, jobs, compliance, parts, and invoicing across disconnected systems and manual processes. This created unnecessary admin, slowed communication between office and field teams, and made compliance tasks more time-consuming than they needed to be.

How Joblogic helped

Joblogic brought core operational processes into one central platform. By connecting job management, compliance tracking, parts ordering, and invoicing, teams gained real-time access to the information they needed, whether in the office or on site.

The outcome

AES reduced administrative effort, improved visibility across jobs and compliance, and made day-to-day operations easier to manage. With clearer processes and better-connected teams, the business is better equipped to operate efficiently and scale with confidence.

Why AES Maintenance chose Joblogic

Oakland chose Joblogic to:

Modernise their outdated system

Replace outdated desktop software with a modern, cloud-based solution

Equip engineers

Equip engineers with mobile tools that required minimal training

Streamline F-Gas and asset management

Streamline F-Gas and asset management to meet REFCOM and ISO 9001 standards

Improve visibility and communication

Improve visibility and communication between field and office staff

Challenge & Opportunity

Challenge

AES Maintenance relied on disconnected systems and manual processes, making it harder to manage jobs, compliance, and day-to-day operations efficiently.

Outdated system made job tracking and reporting slow and inconsistent.

Engineers found paperwork and data entry time-consuming.

Quoting and invoicing required manual editing and duplication.

Growth and ISO compliance required stronger structure and accountability.

Opportunity

AES needed a single platform to bring jobs, compliance, and financial processes together in real time.

Introduce a cloud-based platform accessible to both office and field staff.

Provide an intuitive mobile system that simplifies updates from site.

Automate document creation and use templates for consistency.

Use Joblogic to support ISO 9001, 14001 and 45001 accreditation.

The Joblogic features AES Maintenance uses most

Mobile Engineer App

Joblogic's mobile engineer app has given AES live, two-way communication between members in the office and staff out in the field.

Purchase Order

AES has also saved time with purchase ordering by giving engineers the ability to select parts that are needed on-site from a full parts library on their mobile device. This alerts the back office that parts are required and they can instantly raise the purchase order.

Quoting

Joblogic’s quoting functionality ties in seamlessly with upgrading to a job, raising purchase orders and invoicing. This enables AES to streamline many of its processes and helps to consolidate information.

F-Gas Tracking

The F-Gas tracking module has also proved to be highly beneficial. Working in partnership with Refcom, Joblogic has removed the burden of compliance administration to aid AES’ field engineers, managers and customers alike.

The project timeline

An overview of the four essential phases guiding the project from initial discovery to final delivery.

STEP

Discovery & Validation of Business Needs

Conducted in-depth workshops with key stakeholders to understand challenges, map current workflows, and validate the most critical needs for change.

STEP

Solution Design & MVP Definition

Outlined the core MVP features—intelligent scheduling, mobile engineer app, invoicing, and reporting—aligned to business priorities.

STEP

Pilot Testing & Feedback

Launched a pilot with selected engineers to validate usability, collect feedback, and refine the system before wider deployment.

STEP

Full Implementation & Training

Rolled out Joblogic across departments with structured onboarding and tailored training for engineers, administrators, and managers.

STEP

Optimization & Improvement

Introduced advanced reporting and a customer portal while providing ongoing support and enhancements to drive long-term value.

Our Approach

A structured process that ensured the right solution, smooth adoption, and long-term impact for the client.

Plan & Design

Review processes and align technology to client needs

Implement & Adopt

Pilot, train, and roll out across the organization

Support & Improve

Ongoing updates, feedback, and long-term growth

OUTCOME & IMPACT

What Joblogic has done for AES Maintenance

Joblogic has enabled AES maintenance to simplify job management, reduce administration and strengthen communication with clients.

The system now supports every part of the company’s operation, from job creation to invoicing, underpinning steady year-on-year growth.

AES has improved visibility across its contracts and built stronger relationships with enterprise clients such as CBRE.

“It is a cornerstone of what we do,” says Steve Cass, Technical Manager at AES maintenance.

“We do not have to think about Joblogic, it just works. It grows with us and supports everything we need to deliver.”

“Looking back, it has been a very good move for us,” adds Steve.

“Everything we do is faster, clearer and easier to manage.”

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Our platform is designed to help businesses simplify complex operations, reduce wasted time, and empower teams with the right tools. Here’s what you can achieve with Joblogic:

Eliminate inefficiencies and manual processes with one powerful platform.
Improve customer experience through faster response times and smarter scheduling.
Boost engineer productivity with real-time job tracking and mobile tools.
Gain complete visibility and control over your operations, anytime, anywhere.
Scale confidently as your business grows, with Joblogic’s flexible solutions.
Partner with a trusted team supporting field service companies worldwide.

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AES Maintenance achieves 10% annual growth and £4 million turnover

The story in brief

Why AES Maintenance chose Joblogic

Challenge & Opportunity