Time Assured Ltd. are specialists in the conservation, servicing, and repair of church and public clocks, supporting a diverse customer base of over 400 sites across the UK. Their work is highly specialised and involves a careful balance between planned preventative maintenance contracts and reactive callouts, often requiring quick response times and precise coordination. To operate effectively, they rely on accurate job logging, efficient scheduling of engineers, and the ability to maintain detailed and accessible service histories for each asset.

Prior to implementing Joblogic, many of these processes were managed through a combination of disconnected systems and manual spreadsheets. This approach made it difficult to maintain clear visibility across operations, often leading to inefficiencies in scheduling, delays in job allocation, and challenges in tracking ongoing work. As the business continued to grow, these limitations became increasingly restrictive.

By transitioning to Joblogic’s fully centralised platform, Time Assured Ltd. was able to bring all aspects of their operations into one integrated system. This shift dramatically improved efficiency across the business, providing real-time visibility of jobs, streamlining communication between office staff and engineers, and enabling more effective planning and allocation of resources. As a result, the company is now better equipped to manage its workload, respond to customer needs promptly, and maintain high standards of service delivery.