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Temp Air used Joblogic to overhaul job management, strengthen F gas compliance, and improve real-time communication between engineers and office staff, with access from any device.
Temp Air Solutions is a Midlands-based HVAC business with over 25 years of experience in the industry, delivering installation, maintenance, and repair services to a wide range of customers. Over the years, the company has built a strong reputation for reliability and quality, supporting clients across both commercial and domestic settings.
As the business expanded and workloads increased, managing jobs efficiently became more challenging. Relying on manual processes and paperwork made it harder to maintain clear communication between the office, engineers, and customers, particularly in a fast-paced environment with a mix of planned and reactive work.
To support continued growth, Temp Air Solutions recognised the need for a more streamlined approach to job management. By improving visibility across operations and enabling real-time updates, the business has been able to reduce administrative workload, enhance communication, and deliver a more efficient and responsive service to its customers.
Before Joblogic, Temp Air relied on a paper-based approach that was time-consuming and increased the likelihood of errors, particularly around F gas administration. They also needed a system that was accessible, easy to use, and supported engineers and office staff working together.
Joblogic provided a user-friendly platform with job tracking, a mobile engineer app, mobile forms, and F gas tracking. This created live, two-way communication between engineers and the back office, while producing detailed F gas reports quickly and consistently.
Temp Air improved compliance confidence and reduced admin time, including saving roughly 12 hours of admin time through faster F gas reporting. Paperwork became clearer and more professional, invoicing sped up, and the team could maintain service levels while working remotely.
See how Joblogic transforms field service management into a faster, smarter, and more scalable operation.
Maintenance and compliance data centralised across 75 services.
Job searches and exports reduced from one hour to one minute.
Real-time visibility for multiple users across all sites.
Temp Air’s paper-based processes made F gas administration slow and error-prone, and limited real-time coordination between engineers and the office.
Paper-based processes were time-consuming
Higher risk of errors in F gas admin
Limited real-time visibility of job progress
Field and office teams needed better communication
Remote access was important for continuity
Temp Air needed one platform to support error-free F gas compliance, real-time job tracking, and easy mobile working for engineers and office staff.
Produce F gas reports quickly and consistently
Reduce admin time with automated reporting
Track job status live from creation to completion
Enable two-way updates through the mobile app
Keep teams productive with access from any device
Service Administrator
The software allows multiple people to log and view jobs at the same time. Charlotte and her team can see the status of each job in real-time as it progresses from creation to completion. Joblogic keeps both customers and management informed on job progress and an invoice can be sent instantly upon completion.
Joblogic's bespoke Mobile Forms enable Temp Air’s field engineers to be compliant with all of the health and safety requirements prior to completing a task onsite. The mobile app allows forms to be custom-made using the mobile form builder, giving management the freedom to create mobile forms that are adjusted to their specific industry requirements.
The F-Gas tracking module has proved to be highly beneficial. Working in partnership with Refcom, Joblogic has removed the burden of compliance administration to aid Temp Air’s field engineers, managers and customers alike.
Joblogic's mobile engineer app has given Temp Air live, two-way communication between the back office and engineers. Jobs can be deployed to engineers who can update job information instantly in the field. This helps to ensure all paperwork is correctly completed and legible.
Joblogic’s simplicity means everyone, regardless of technical experience, can navigate the system with confidence.
An overview of the four essential phases guiding the project from initial discovery to final delivery.
STEP
1
Conducted in-depth workshops with key stakeholders to understand challenges, map current workflows, and validate the most critical needs for change.
STEP
2
Outlined the core MVP features—intelligent scheduling, mobile engineer app, invoicing, and reporting—aligned to business priorities.
STEP
3
Launched a pilot with selected engineers to validate usability, collect feedback, and refine the system before wider deployment.
STEP
4
Rolled out Joblogic across departments with structured onboarding and tailored training for engineers, administrators, and managers.
STEP
5
Introduced advanced reporting and a customer portal while providing ongoing support and enhancements to drive long-term value.
A structured process that ensured the right solution, smooth adoption, and long-term impact for the client.
Review processes and align technology to client needs
Pilot, train, and roll out across the organization
Ongoing updates, feedback, and long-term growth
Joblogic has helped Temp Air reduce admin, improve compliance, and keep office and engineers aligned with real-time job information.
Faster F gas reporting: Detailed reports can be produced quickly and filtered by date range, site, system, and asset.
Time saved on admin: Roughly 12 hours saved through easier F gas reporting and less manual work.
Real-time job tracking: Multiple people can log and view jobs, with live status visibility from creation to completion.
Two-way field and office updates: Engineers update job information instantly from the field, keeping paperwork legible and complete.
Digital paperwork and faster invoicing: Paperwork is no longer handwritten and invoices can be sent instantly on completion.
Stronger health and safety processes: Mobile forms support health and safety requirements before work starts on site.
Service Administrator
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