The story in brief

Accurate Mechanical Services Ltd (AMS) is an Aldershot-based specialist in HVAC and refrigeration, with a long-standing presence in the industry since its founding in 1994. Over the years, the company has built a strong reputation for delivering reliable, high-quality services to both domestic and commercial clients across the South East and West of England.

Supporting a diverse customer base, AMS provides a comprehensive range of services, including a responsive 24/7 breakdown service and planned preventative maintenance programmes designed to minimise downtime and ensure systems remain fully operational throughout the year. This proactive approach helps customers maintain efficiency, compliance, and long-term performance across their equipment and facilities.

With a team that balances field-based engineers and back-office staff, AMS has embraced digital tools to enhance its operations, with around 80% of employees using Joblogic to manage workflows, communication, and job tracking more effectively. This integration has helped streamline processes across the business, supporting continued growth and improved service delivery.

Their challenge

AMS had been using another software provider that was not cloud-based. This limited remote working and meant engineers could not easily check information or update job progress while out in the field. AMS also wanted a system with stronger usability across the whole team and broader job management capability.

How Joblogic helped

Joblogic enabled AMS to move from a server-based setup to a cloud-based platform, supporting remote access from any location and mobile updates from engineers. The team could also centralise information and improve real-time communication between the field and the office.

The outcome

AMS improved day-to-day efficiency and saw time and cost savings by bringing installation and maintenance activity into one platform. Teams can access key information anywhere, and the office can invoice immediately once engineers complete work.

Why Accurate Mechanical Services chose Joblogic

Modernise their outdated system

Replace outdated desktop software with a modern, cloud-based solution

Equip engineers

Equip engineers with mobile tools that required minimal training

Streamline F-Gas and asset management

Streamline F-Gas and asset management to meet REFCOM and ISO 9001 standards

Improve visibility and communication

Improve visibility and communication between field and office staff

Challenge & Opportunity

Challenge

AMS’s non-cloud system limited remote working and field updates, making it harder to keep jobs and teams aligned in real time.

Previous system was not cloud-based

Remote working was restricted

Engineers could not easily update progress on the go

Real-time communication across the business was limited

Needed broader job management in one system

Opportunity

AMS needed a cloud platform that supports mobile updates, real-time visibility, and centralised data across maintenance and installation work.

Enable remote access from any location

Give engineers live job access and mobile reporting

Improve real-time communication between field and office

Track job status and progress end to end

Strengthen costing and asset records with less admin

The Joblogic features Turnkey Instruments uses most

Job Tracking

Turnkey can effectively track every job from start to finish with continuous feedback from both engineers and customers. This enables them to provide the best service for their customers.

Mobile Engineer App

Joblogic has helped Turnkey to connect their office team with their field workforce, enabling real-time updates and interconnectivity. Job sheets, notes, site photos, mobile forms and more can be easily sent and received on the mobile app.

The project timeline

An overview of the four essential phases guiding the project from initial discovery to final delivery.

STEP

Discovery & Validation of Business Needs

Conducted in-depth workshops with key stakeholders to understand challenges, map current workflows, and validate the most critical needs for change.

STEP

Solution Design & MVP Definition

Outlined the core MVP features—intelligent scheduling, mobile engineer app, invoicing, and reporting—aligned to business priorities.

STEP

Pilot Testing & Feedback

Launched a pilot with selected engineers to validate usability, collect feedback, and refine the system before wider deployment.

STEP

Full Implementation & Training

Rolled out Joblogic across departments with structured onboarding and tailored training for engineers, administrators, and managers.

STEP

Optimization & Improvement

Introduced advanced reporting and a customer portal while providing ongoing support and enhancements to drive long-term value.

Our Approach

A structured process that ensured the right solution, smooth adoption, and long-term impact for the client.

Plan & Design

Review processes and align technology to client needs

Implement & Adopt

Pilot, train, and roll out across the organization

Support & Improve

Ongoing updates, feedback, and long-term growth

OUTCOME & IMPACT

What Joblogic has done for Accurate Mechanical Services

Joblogic has helped AMS work more efficiently by improving remote access, real-time updates, and visibility across jobs, costs, and assets.

Enabled remote working: Cloud access supports office teams working from any location.
Improved engineer mobility: Engineers can check job details and report progress while in the field.
Real-time job tracking: The team can see job status from creation to completion as it happens.
Faster invoicing: Completed jobs trigger immediate invoicing from the back office.
Clearer job costing: Costs can be monitored in real time, even on small jobs.
Better asset records: Engineers capture asset details on site, feeding a full asset register and reducing admin.
One platform for services: Installation and maintenance activity is managed in the same system.

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Our platform is designed to help businesses simplify complex operations, reduce wasted time, and empower teams with the right tools. Here’s what you can achieve with Joblogic:

Eliminate inefficiencies and manual processes with one powerful platform.
Improve customer experience through faster response times and smarter scheduling.
Boost engineer productivity with real-time job tracking and mobile tools.
Gain complete visibility and control over your operations, anytime, anywhere.
Scale confidently as your business grows, with Joblogic’s flexible solutions.
Partner with a trusted team supporting field service companies worldwide.

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Accurate Mechanical Services

The story in brief

Why Accurate Mechanical Services chose Joblogic

Challenge & Opportunity

“Joblogic has enabled us to switch from a server-based system to a cloud-based one which allows us to work better remotely and given what has happened with COVID, has proved to be a great move for us.”

Daniel Cain