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As a busy air conditioning business, Technicool wanted faster job allocation and clearer engineer schedules. With Joblogic, they assign work quickly and give engineers the latest job details on site in real time.
Target Refrigeration Ltd is an HVAC specialist providing installation, maintenance, and repair services to customers across London and the surrounding areas. Operating in a fast-paced, reactive industry, the business supports a range of commercial clients, ensuring refrigeration systems remain efficient, compliant, and fully operational at all times.
As part of its day-to-day operations, Target Refrigeration must also meet strict regulatory requirements, including the accurate tracking of refrigerant gases. This process can place a significant administrative burden on both engineers and office staff, particularly for a growing business managing multiple reactive jobs.
With a small but dedicated team, the company needed a more effective way to manage workloads, reduce paperwork, and maintain compliance without slowing down operations. Since implementing Joblogic, the system has become a crucial part of daily activities, helping streamline job management, improve visibility across the business, and significantly reduce time spent on admin.
As workloads increased, manually planning engineer schedules and sharing job details became time-consuming. The office team needed a quicker way to assign work, while engineers needed access to accurate, up-to-date job information without relying on paperwork or phone calls.
Joblogic gave Technicool an easier way to allocate jobs using the planner, allowing work to be scheduled quickly and clearly. Engineers receive job information directly on their mobile devices, ensuring they always have the latest details when attending site.
With Joblogic in place, Technicool can allocate jobs faster, keep schedules clear, and reduce delays caused by missing information. Engineers arrive on site better prepared, and the office team has greater confidence that work is being managed smoothly throughout the day.
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Replace outdated desktop software with a modern, cloud-based solution
Equip engineers with mobile tools that required minimal training
Streamline F-Gas and asset management to meet REFCOM and ISO 9001 standards
Improve visibility and communication between field and office staff
Technicool needed to allocate jobs quickly and keep engineer schedules clear, without wasting time on manual planning or chasing job details.
Job allocation needed to be faster to save time for the team
Engineer schedules needed to be clearer and easier to maintain
Field staff needed up-to-date job information while on site
Relying on slower job sheets could reduce productivity in the field
Back-office and engineers needed a simpler way to work together day to day
Joblogic gave Technicool the tools to plan work quickly, keep schedules organised, and ensure engineers always have the right job information on their mobile devices.
Drag and drop scheduling helps allocate jobs fast and build clear schedules
Mobile job sheets help engineers access the latest job information in real time on site
Faster job allocation saves time across both office and field teams
Real-time access reduces delays caused by missing or outdated job details
Easier day-to-day working supports better productivity across the business
With Joblogic’s drag and drop planner, Technicool has been able to quickly allocate their jobs to the engineers, meaning a clear engineer schedule is built.
Technicool have achieved better productivity with Joblogic’s easy-to-use mobile job sheets. It has allowed their field staff to quickly get the latest job information in real-time whilst on-site.
An overview of the four essential phases guiding the project from initial discovery to final delivery.
STEP
1
Conducted in-depth workshops with key stakeholders to understand challenges, map current workflows, and validate the most critical needs for change.
STEP
2
Outlined the core MVP features—intelligent scheduling, mobile engineer app, invoicing, and reporting—aligned to business priorities.
STEP
3
Launched a pilot with selected engineers to validate usability, collect feedback, and refine the system before wider deployment.
STEP
4
Rolled out Joblogic across departments with structured onboarding and tailored training for engineers, administrators, and managers.
STEP
5
Introduced advanced reporting and a customer portal while providing ongoing support and enhancements to drive long-term value.
A structured process that ensured the right solution, smooth adoption, and long-term impact for the client.
Review processes and align technology to client needs
Pilot, train, and roll out across the organization
Ongoing updates, feedback, and long-term growth
Joblogic has helped Technicool save time and improve day-to-day efficiency through faster scheduling and better access to job details.
Faster job allocation: Drag and drop planning makes it quicker to assign work.
Clearer engineer schedules: The planner helps build a visible schedule for the team.
Better on-site visibility: Engineers can access the latest job information in real time.
Improved productivity: Easy-to-use mobile job sheets support quicker updates on site.
Time saved across the business: Reduced admin effort for both back-office staff and engineers.
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Our platform is designed to help businesses simplify complex operations, reduce wasted time, and empower teams with the right tools. Here’s what you can achieve with Joblogic: