About Us

Joblogic is the UK’s leading field service management software provider and a growth partner to contractors, service providers, and facilities teams. Joblogic is defining the next generation of field service platforms through agentic platform architecture that continuously structures and analyses operational data to support decision making across scheduling, service delivery, compliance, and financial performance. Our The intelligent, cloud-based platform brings together the workflows, data, and visibility organisations need to manage multi-site operations, maintain large asset portfolios, and scale with control and consistency.

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Our story

Joblogic began as an internal tool within the Carter Group and was commercialised in 1998 through Tracer Management Systems. In 2012, the platform moved to a software-as-a-service model, and in 2013 the business was acquired by its current leadership and rebuilt in the cloud on Microsoft Azure, alongside the launch of its mobile app and Customer Portal.

Over the last decade, Joblogic has scaled its platform, expanded internationally, and strengthened its capability to support complex service operations. The business now has over 400 <TBC by HR> employees across the UK, Pakistan, and Vietnam, serving thousands of organisations managing both single-site operations and large, distributed asset portfolios.

Since 2023, Joblogic has added Protean, Clik, Arantico, and Invida, extending its capabilities across field service and facilities management. The business has also secured strategic growth investment from Vista Equity Partners, including over £100 million in new primary capital to accelerate its AI roadmap and European expansion.

Joblogic operates on an AI-ready platform architecture where operational data across jobs, assets, engineers, and contracts is continuously structured and analysed. This enables agentic capabilities that support scheduling, compliance, maintenance planning, and performance management across the service lifecycle.

Our product

Joblogic is a cloud-based field service management platform that improves visibility, control, and performance across the full field service lifecycle. It brings together scheduling, dispatch, job management, asset tracking, compliance, invoicing, reporting, and customer visibility in one connected system, enabling organisations to manage high job volumes, complex contracts, and large asset estates. rely on to run as efficiently as possible.

Highly configurable off-the-shelf software, Joblogic adapts to different industries, contract models, and operational requirements. From accounts integration and invoicing to job costing, contract management, planned preventative maintenance (PPM), and reporting, the platform supports both growing businesses and enterprise organisations with multi-site operations.

The platform continuously structures and analyses operational data across workflows. This enables agentic platform architecture, where operational intelligence is embedded into the system to support decision making, surface risks, and improve performance across scheduling, compliance, maintenance, and commercial operations.

Our team

Joblogic is built by a global team of over 400 employees across Birmingham, Lahore, and Ho Chi Minh City. Our leadership team brings over two decades of experience in field service and facilities management, shaped by a deep understanding of the challenges our customers face. They are supported by talented people across product, engineering, and customer support, all working together to build a platform that helps customers improve performance, stay compliant, and grow with confidence.

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Our customers

Joblogic works with organisations managing service delivery and asset performance across a range of operational environments.

This includes contractors and service providers delivering reactive and planned work, facilities management companies overseeing multi-site operations, and asset owners responsible for large property portfolios and infrastructure.

The platform is used by engineers, planners, service managers, contract managers, finance teams, and business leaders to manage day-to-day operations, maintain compliance, and drive growth. It provides operational visibility and structured insights that help leadership teams make faster, more informed decisions.

Learn more about our customers

Joblogic empowers organisations at different stages of growth, from businesses scaling operations to enterprise organisations managing high volumes of jobs, multiple contracts, and large asset inventories across distributed sites.

Joblogic Web

Joblogic Web is the secure, cloud-based platform your teams rely on every day. Built on Microsoft Azure with 99.99% uptime, it gives you dependable access to the tools and data that keep operations moving. Whether your team is scheduling work, managing compliance, reviewing performance, or handling invoicing, Joblogic Web delivers the

Mobile app

Our dedicated mobile app means Joblogic travels with your team to every job, location, and asset. It extends your operational visibility beyond the office, giving engineers the information they need to work efficiently and keep jobs moving. With real-time updates captured on site, your teams stay connected, your records stay accurate, and your operation stays in control

Customer Portal

Our custom-designed Customer Portal helps you keep customers informed in real time. It gives them clear visibility into the service you are delivering, helping them feel updated, supported, and confident in your business. We know customer satisfaction matters, so the portal is built to support a more responsive, transparent experience from start to finish.

APIs / Integration

Joblogic’s API means your systems and data work together to drive growth. No more disparate systems or data silos, just a more connected platform across finance, HR, suppliers, and other operational tools. It helps you create a clearer, more joined-up operation, so your teams can work smarter and scale with confidence

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Market Place

Joblogic Marketplace gives you more ways to shape the platform around your business. Add the tools and integrations that fit your workflows, expand capability as your needs change, and keep everything connected in one place. It helps you stay flexible, move faster, and get more value from the platform over time

Our partners

Joblogic works with reputable organisations across the service management industry to help customers strengthen compliance, improve operational standards, and support business growth. These partnerships sit alongside Joblogic’s broader strategy of platform development, strategic acquisitions, and AI investment to support organisations managing both local operations and large-scale service delivery environments.