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BACKGROUND:
Tracer Management Systems Limited, t/a Joblogic, understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.joblogic.com (“Our Site”) and/or use our application or uses our services and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under relevant Data Protection Legislation.
Please read this Privacy Policy carefully and ensure that you understand it.
- Information About Us
Our Site is owned and operated by Tracer Management Systems Limited, t/a Joblogic, a limited company registered in England under company number 03611671.
Registered address: Unit 305, Zellig Building Gibb Street, Birmingham, England, B9 4AA
Data Protection Officer:Email address: privacy@joblogic.com
Postal address: Unit 305, Zellig Building Gibb Street, Birmingham, England, B9 4AA
2. What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
3. What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
4. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
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- The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 1.
- The right to access the personal data we hold about you. Part 12 will tell you how to do this.
- The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 1 to find out more.
- The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 1 to find out more.
- The right to restrict (i.e. prevent) the processing of your personal data.
- The right to object to us using your personal data for a particular purpose or purposes.
- The right to withdraw consent. This means that, if we relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
- The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
- Rights relating to automated decision-making and profiling.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 1.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves however, so please contact us first, using the details in Part 1.
Depending upon your use of Our Site we may collect and hold some or all of the personal data set out in the table below, using the methods also set out in the table. We collect information you provide directly to us, such as when you create an account, fill out a form, or request a demo. This includes personal data entered into fields on our website.
Partial Submissions: To enhance your user experience, if you begin filling out a form but do not complete the submission, we may save the information you entered (e.g., name, email address) to reach out and offer assistance, or to allow you to continue where you left off.
We do not collect any ‘special category’ or ‘sensitive’ personal data, personal data relating to children or data relating to criminal convictions and/or offences.
The type and frequency of any personal data collected will always depend on how Our Site, application and/or services are used. If you do not wish to provide us with certain categories of personal data, you may not be able to use our services in their entirety.
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Data Collected |
How We Collect the Data |
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Identity and contact data such as your name, email address and password, mobile phone number and address. |
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Account data such as your login information (email and password) and profile information (contact details including your name, surname, postcode, phone and employer entity).
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Transaction data such as truncated credit or debit card details, payment method, transaction statements, your billing address, payments and orders to and from you, and other details of products that you have supplied to or purchased through Our Site or application.
We do not collect or store your full credit or debit card details (which are processed by payment service providers who are separate controllers of your data. Please refer to your payment service provider’s privacy notice for further details on their data collection practices).
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Communication data such as your feedback on our products and services or the performance of Our Site or application and other communications with us (including when you interact with our customer service agents offline), any queries you raise, referrals, chat, email or call history on Our Site or with third-party service providers.
This will include information as to how you contact customer services and the channel of communication that you use or any information that you send to us (for example, if you complain about the performance of Our Site or application and send us screenshots).
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Advertising and marketing data such as your interests based on your use of Our Site and application and other websites and online services, your purchases, survey responses, promotions you enter, preferences in relation to receiving marketing materials from us, communication preferences, your preferences for particular products or services and your subscription details.
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Device data collected using tags and pixels, including your IP address, your ISP, and the browser you use to visit our Website, device type, unique device identification numbers or other identifiers including advertising identifiers.
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Automatic collection |
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Our Site and application usage data such as activity and Our Site page and application interaction, information that we capture using cookies and similar technologies (see Part 13 below).
This will include page views and searches, log-in information, clicks, operating system, information about content viewed, watched or downloaded for offline access, length of visits to certain pages, length of Our Site and application use, purchase history and other functional information on Our Site or application performance (for example, application version information, diagnostics, and crash logs).
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Automatic collection |
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Location Data collected using WiFi access points / and / or GPS from which we can identify your precise geographic location, e.g., technical information that associates your location to your use of Our Site or application to enable “live tracking”, “historical tracking” & “route scheduling”.
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Automatic collection |
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Uploaded content such as any personal data in photographs / videos or audio recordings that you upload onto a review website (e.g. Capterra or Trustpilot), Our Site, our application or provide as part of product reviews or when sharing content as part of the socialisation functions on Our Site or application, requests for assistance from customer service, or when you refer a customer, or upload photos to social media (where you allow us to use such images).
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6. How Do You Use My Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we use your personal data, and our lawful bases for doing so:
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What We Do |
What Data We Use |
Our Lawful Basis |
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Register your account on Our Site or application to manage and administer your account, to facilitate purchases you make. |
Identity and contact data Account data Transaction data Communication data Device data
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Legitimate interest (to provide and manage your account). |
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Contact you in order to remind you to complete a form which has been part completed on Our Site.
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Identity and contact data |
Legitimate interest |
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Contact you via WhatsApp in order to confirm a booking made on Our Site.
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Identity and contact data |
Legitimate interest |
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Provide our services. |
Identity and contact data Account data Communication data Transaction data Device data
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Legitimate interest (to provide our services). |
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Process transactions, including transaction history and electronic receipts and applicable fees. |
Identity and contact data Account data Communication data Transaction data
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Legitimate interest (to provide our services). |
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Respond to your communications regarding our products and services, send you service updates, confirmations, invoices, technical notices, updates, security alerts, support and administrator messages, respond to your enquiries, requests or complaints. |
Identity and contact data Account data Transaction data Communication data Uploaded content Device data Our Site and/or application usage data
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Legitimate interests (to operate, provide and improve our business and to communicate with you). |
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Reviewing communications with you for customer support and quality assurance and training purposes, and related record-keeping. |
Identity and contact data Account data Transaction data Communications data Uploaded Content data Device data Our Site and/or application usage data
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Legitimate interests (to operate, provide and improve our business and to communicate with you). |
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Keep our business, including Our Site and application, our employees, customers, vendors and visitors secure and address threats to your safety or the safety of others; to detect and prevent fraud. For example, online we may use malware and spyware monitoring tools to detect suspicious activity and algorithms to detect unauthorised access. |
Identity and contact data Account data Transaction data Device data Our Site and/or application usage data Communication Data
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Ours and our third parties’ legitimate interests (to operate and provide our business, including Our Site or application; to detect or prevent illegal activities (e.g. fraud) and/or to manage the security of our IT infrastructure, and the safety and security of our employees, customers or vendors. |
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Manage compliance with our terms of service and related internal reporting. |
Identity and contact data Account data Communication data Transaction data Uploaded content data Social media |
Legitimate interests (to operate, provide and improve our business, including Our Site or application; to detect or prevent illegal activities (e.g. fraud) and/or to manage the security of our IT infrastructure, and the safety and security of our employees, customers or vendors. Legal obligations relating to tax and accounting obligations and fraud and know-your-client checks.
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To administer and maintain Our Site or application and our IT systems (including monitoring, troubleshooting, data analysis, testing, system maintenance, repair and support, reporting and hosting of data). |
Identity and contact data Account data Device data Our Site and application usage data
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Legitimate interests (to operate, provide and improve our business, including Our Site and application; to detect or prevent Illegal activities (e.g. fraud) and/or to manage the security of our IT infrastructure).
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Manage our use of tracking technologies such as cookies (including enabling you to manage your cookie preferences) and analyse collected data to learn about Our Site or application to improve them, to develop new services and market to our customers. This includes website analytics, identifying trends and patterns and evaluating this information on an aggregated, group(s) basis (Social media, Marketing data) and individual basis (Account data, device Data, Our Site or application usage data.
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Account data Device data Our Site or application usage data Social media Account data Advertising and marketing data Communications data |
Consent (where required under applicable law). Otherwise (for strictly necessary cookies) our legitimate interests to operate, provide and improve our business, including Our Site or application to improve them or use the insights to improve or develop marketing activities and promote our products and services. |
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Analyse data including metrics related to customer transactions and behaviour (online and offline), to assess trends and the effectiveness of our advertising and marketing campaigns, to help us understand your needs and provide you with better service and offers, to drive customer engagement, promote our brand, and inform other business decisions by understanding customer behaviour. |
Account data Transaction data Device data Our Site or application usage data Social media Communication data Marketing data
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Consent (where required under applicable law). Otherwise our legitimate interests (to operate, provide and improve our business, including Our Site or application, to improve our them or use the insights to improve or develop marketing activities and promote our products and services). |
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Contact current and prospective customers (including Our Site and application visitors) about our services, promotions and events we think may be of interest, including our newsletter and other promotional mailers and electronic communications. |
Account data Our Site or application usage data Marketing data Communication data Social media Uploaded content data
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Consent (where required under applicable law). Otherwise our legitimate interests (to operate, provide and improve our business; to communicate with you and to develop marketing activities and promote our products and services). |
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Personalise and customise your experience, including to provide local or otherwise targeted content and information for customers, and to tailor the content and advertising served on Our Site or application. |
Account data Marketing data Our Site or application usage data Device data Social media |
Consent (where required under applicable law). Otherwise (for strictly necessary cookies) our legitimate interests to operate, provide and improve our business, including Our Site or application to improve them or use the insights to improve or develop marketing activities and promote our products and services.
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With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email with information, news, and offers on our products.
Third parties whose content appears on Our Site may use third-party cookies, as detailed below in Part 13. Please refer to Part 13 for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.
We use the following automated systems for carrying out certain kinds of decision-making and profiling. If at any point you wish to query any action that we take on the basis of this or wish to request ‘human intervention’ (i.e. have someone review the action themselves, rather than relying only on the automated method), the Data Protection Legislation gives you the right to do so. Please contact us to find out more using the details in Part 1.
- The following automated decision-making method(s) may be used:
- We use HubSpot to automatically score and categorise leads based on their interaction with our website and services.
- Legal Basis: Legitimate Interests to efficiently manage business inquiries and ensure we provide relevant information to potential clients.
- Data Used: Contact information, website browsing history (cookies), and engagement metrics (email opens/clicks).
- Reason: To prioritize follow-ups and ensure our sales team focuses on users most likely to benefit from Joblogic.
- Intended Result/Effect: Users may be automatically categorised into different marketing flows or, in some cases, filtered out of direct sales outreach if they do not meet our service criteria.
- The following automated profiling may take place:
- We use third-party tools (Lusha, Leads Forensics and Apollo) to enrich the professional profiles of our business contacts.
- Legal Basis: Legitimate Interests to ensure our records are accurate and to tailor our B2B communications.
- Data Used: Name, professional email address, and LinkedIn URL.
- Reason: To append missing professional data such as job titles, company industry, and department.
- Intended Result/Effect: This allows Joblogic to send highly relevant, industry-specific content to users rather than generic marketing.
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 1.
If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us do so.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
7. How Long Will You Keep My Personal Data?
We retain the personal data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements). In certain circumstances, we will need to keep your information for legal reasons after our contractual relationship has ended. The specific retention periods depend on the nature of the information and why it is collected and processed and the nature of the legal requirement. We keep your information when we have a legal obligation to do so:
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- for tax and accounting purposes;
- to deal with and resolve requests and complaints (e.g. if there is an ongoing complaint with respect to the services);
- to protect individuals’ rights and property; and
- for litigation or regulatory matters (e.g. we would retain your information if there was an ongoing legal claim and the information was relevant to the claim. This information would be retained until the legal claim had been concluded.)
When we have no ongoing legitimate business need or legal reason to process your personal data, we will either delete or anonymise it or, if this is not possible (for example, because your personal data has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.
8. How and Where Do You Store or Transfer My Personal Data?
We may store some or all of your personal data in the UK and in countries outside of the UK. For countries outside the UK, these are known as “third countries”. We will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows:
We will use specific approved contracts which ensure the same levels of personal data protection that apply under the Data Protection Legislation. For further information, please refer to the Information Commissioner’s Office.
Please contact us using the details below in Part 1 for further information about the particular data protection safeguards used by us when transferring your personal data to a third country.
9. Do You Share My Personal Data?
We share your personal data with the following categories of recipients:
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- our group companies, Tracer Management Systems t/a Joblogic, who provide data processing services necessary to provide you with our services (for example, to support the delivery of, provide functionality on, or help to enhance the security of Our Site or application, or who otherwise process personal data for purposes described in this Privacy Policy;
- third-party service providers and partners who provide data processing services to us as necessary to provide you with our services (to support the delivery of, provide functionality on, or help to enhance the security of Our Site or application, or who otherwise process personal data for purposes described in this Privacy Policy);
- third-party services when you use third-party services linked through Our Site or application, for example, third-party payment services, your personal data will be collected by the provider of such services. Please note that when you use third-party services, their own terms and privacy notices will govern your use of their services;
- any competent law enforcement body, regulatory, government agency, court or other third-party (such as our professional advisers) where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
- a buyer (and its agents and advisers) in connection with any actual or proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal data only for the purposes disclosed in this Privacy Policy; or
- any other person with your consent to the disclosure (obtained separately from any contract between us).
10. How Can I Control My Personal Data?
10.1 In addition to your rights under the Data Protection Legislation, set out in Part 4, when you submit personal data via Our Site or application, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us (which you may do by unsubscribing using the links provided in our emails).
10.2You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
11. Can I Withhold Information?
You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
You may restrict our use of cookies. For more information, see Part 13.
12. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 1.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within the specified limits detailed in the Data Protection Legislation.
13. How Do You Use Cookies?
Our Site may place and access certain first-party cookies on your computer or device. first-party cookies are those placed directly by us and are used only by us. We may use cookies to facilitate and improve your experience of Our Site and to provide and improve our products and/or services.
By using Our Site, you may also receive certain third-party cookies on your computer or device. Third-party cookies are those placed by websites, services, and/or parties other than us. For more details, please refer to our cookie policy (www.joblogic.com/cookie-policy/).
14. Changes to this Privacy Policy
We may review and update this Privacy Policy from time to time to ensure continued compliance with the law and best practice. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site or application following the alterations. We recommend that you check this page regularly to keep up-to-date.
This Privacy Policy was last updated on 23rd April 2026.
