UK National
UK National moved to Joblogic to save 5,000 hours annually, improve asset tracking, and transform client communication.
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“Monthly reports used to take hours. Now they’re done in 30 minutes and sent straight to the client. That would never have happened with our old system.”
Ergro is a London-based building services and M&E specialist, delivering mechanical, electrical, climate control, and hard FM solutions across the commercial, education, local authority, and high-end residential sectors.
Founded in 1991, the company provides full-service engineering, including design, installation, maintenance, compliance, and refurbishment. Ergro is known for its sustainability focus, technical precision, and commitment to delivering high-quality service.
From rooftop lightning protection to basement boilers, Ergro manages every part of the built environment. Its reputation for long-term client partnerships and operational excellence has made it a trusted name across Greater London and the South East.
As Ergro began competing for larger contracts, one persistent challenge stood out: a lack of job visibility. Clients were asking for real-time updates, engineer tracking, and instant access to progress reports. Their legacy CAFM system could not provide the transparency required, and it started to cost them valuable opportunities.
“We lost three significant bids because we couldn’t offer the visibility clients expected,” says Paul Martin, Managing Director. “The service was there, but we didn’t have the digital tools to support it.”
To scale effectively and meet rising client expectations, Ergro identified four key priorities for a new CAFM system:
Bid presentations soon became the tipping point. “When we discussed our CAFM setup, we could tell it didn’t instil confidence,” Paul explains. “With Joblogic, the response was different. Clients recognised the name and focused on the quality of our service.”
After reviewing several options, Ergro selected Joblogic for its trusted reputation, intuitive client interface, and ability to support long-term growth.
Since adopting Joblogic, Ergro has made major strides in efficiency, compliance, and customer communication.
Ergro has embedded several Joblogic features into its daily operations, helping both engineers and office staff stay aligned, efficient, and focused on high-value work.
Since implementing Joblogic, Ergro has significantly improved efficiency, compliance, and service visibility. The most impactful results include:
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UK National moved to Joblogic to save 5,000 hours annually, improve asset tracking, and transform client communication.
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