Elevator Service Software

Simplified Job Scheduling

Lift service software is the ideal tool for streamlining job dispatch. Joblogic combines an intuitive drag-and-drop scheduler with real-time GPS tracking and route optimisation to create a system that is both efficient and easy to use. You can schedule elevator repair and service jobs on a one-off, repeat or multi-day basis as well as assign work based on your field team's current map location and job progress. This allows your business to:

• Prioritise more profitable work.
• Quickly deploy reactive callouts.
• Minimise engineer travel times and fuel costs.

Effective Elevator Maintenance

Keeping your on-site assets in check has never been easier thanks to Joblogic's planned maintenance capabilities. You can now create job schedules that drill right down to the equipment task level which helps you to manage planned and reactive jobs more effectively. Elevator maintenance and CMMS software, like Joblogic, can also ensure that no task is missed by using an asset register to document each asset and associated job. SFG20 software allows for integration as well, helping engineers ensure a first-time fix.

Guarantee Industry Compliance

Health and safety compliance for lift maintenance companies is paramount. That's why Joblogic stores paperless copies of all industry-specific mobile forms, risk assessments, safety certificates and signed job sheets to guarantee business compliance on every job. You can also use our mobile form builder to create custom forms that meet your specific workflows and compliance measures. Give your clients peace of mind by sharing these completed forms and certificates via the customer portal.

Exceed Customer Expectations

A real-time customer portal is key to winning and retaining contracts with big clients. Elevator field service software can do just that by giving your customers immediate, online access to their key metrics and KPIs. Clients will be able to:

• View real-time job status updates.
• Review site asset registers and PPM contracts.
• Download and approve quotes and pay invoices.
• Submit purchase order requests.

To add to this, you can prompt customers with automated notifications to alert them to an engineer's arrival on-site. This not only serves to strengthen your reputation as a reliable lift service provider, but it also minimises the admin burden, freeing up time to complete more work daily.

Drive Workforce Productivity

Equip your lift maintenance team with a world-class mobile app that operates fully offline. In doing so, you will give field staff access to all relevant job information including site histories, equipment registers, job sheets, mobile forms and more. Engineers can also easily capture site notes, asset information and photos on the go, as well as create new quotes for additional work on-site. The mobile app is the perfect tool for streamlining the reporting process as it allows office staff and customers alike to receive new job information and status updates in real-time.