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Elevator Service Software

Streamline your field service business with Joblogic’s elevator field service software.

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Elevator service software applications, like Joblogic, provide a sustainable and effective solution for businesses involved in elevator repair and maintenance. From a single system, you can combine scheduling, dispatch, route planning and on-site service activities to align with your customers’ specified service requirements.

Simplified Job Scheduling Using Elevator Service Software – Section Image

Simplified Job Scheduling Using Elevator Service Software

Elevator service manager software is the ideal tool for streamlining job dispatch. Joblogic combines an intuitive drag-and-drop scheduler with real-time GPS tracking and route optimisation to create a system that is both efficient and easy to use. You can schedule elevator repair and service jobs on a one-off, repeat or multi-day basis, schedule jobs in batches, and move jobs from one engineer to another with the push of a button as well as assign work based on your field team's current map location and job progress. You can all highlight and lock jobs that are mandatory to make sure that high priority work is completed. This allows your business to:

  • Prioritise more profitable work.
  • Quickly deploy reactive callouts.
  • Minimise engineer travel times and fuel costs.
Improve Elevator Maintenance with Elevator Service Software – Section Image

Improve Elevator Maintenance with Elevator Service Software

Keeping your on-site assets in check has never been easier thanks to Joblogic's planned maintenance capabilities. You can now create job schedules that drill right down to the equipment task level which helps you to manage planned and reactive jobs more effectively. Elevator maintenance software, like Joblogic, can also ensure that no task is missed by using an asset register to document each asset and associated job.

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Guarantee Industry Compliance with Elevator Service Software

Health and safety compliance for elevator maintenance companies is paramount. That's why Joblogic stores paperless copies of all industry-specific mobile forms, risk assessments, safety certificates and signed job sheets to guarantee business compliance on every job. You can also use our mobile form builder to create custom forms that meet your specific workflows and compliance measures. Give your clients peace of mind by sharing these completed forms and certificates via the customer portal.

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Exceed Customer Expectations Using Elevator Service Software

A real-time customer portal is key to winning and retaining contracts with big clients. Elevator field service software can do just that by giving your customers immediate, online access to their key metrics and KPIs. Clients will be able to:

  • View real-time job status updates.
  • Review site asset registers and PPM contracts.
  • Download and approve quotes and pay invoices.
  • Submit purchase order requests.

To add to this, you can prompt customers with automated notifications to alert them to an engineer's arrival on-site. Customers will also be able to make payments by a variety of methods, including credit cards, meaning they can choose the payment method that best suits them. This not only serves to strengthen your reputation as a reliable lift service provider, but it also minimises the admin burden, freeing up time to complete more work daily.

Use Elevator Service Software to Drive Workforce Productivity - Section Image

Use Elevator Service Software to Drive Workforce Productivity

Equip your elevator maintenance team with a world-class mobile app that operates fully offline. In doing so, you will give field staff access to all relevant job information including site histories, equipment registers, job sheets, mobile forms and more. Engineers can also easily capture site notes, asset information and photos on the go, as well as create new quotes for additional work on-site. The mobile app is the perfect tool for streamlining the reporting process as it allows office staff and customers alike to receive new job information and status updates in real-time.

The Best Elevator Field Service Software

Schedule elevator service engineers in a busy maintenance environment.

  • Drag & drop scheduler
  • Visual status updates
  • Live GPS tracking

Plan comprehensive lift maintenance schedules for each site.

  • Asset registers
  • Create PPM schedules
  • Task driven maintenance
  • Bill & renew contracts

Survey, record and maintain elevator service equipment at multiple customer sites.

  • Asset surveys
  • Site asset register
  • Maintenance planning
  • QR code tagging

Bespoke workflows and forms for mobile including certificates, job sheets and risk assessments.

  • Industry standard forms
  • Health & safety compliance
  • Bespoke forms

Give your customers real-time notifications & alerts.

  • View dashboards & reports
  • Real time status updates
  • View quotes & invoices

An automated messaging system to keep your customers updated in real time.

  • View Notifications & Alerts
  • Real time status updates
  • View quotes & invoices

Offline App for iOS and Android connecting your back office and mobile workforce in real time.

  • Deploy jobs to engineers
  • Use Joblogic mobile in the field
  • Industry Compliant

Stay in control of your business via powerful reporting and data visualisation.

  • Management reporting
  • Customer reporting
  • Data visualisation

Track elevator service enquiries to quotations and upgrade to jobs in a click of a button.

  • Track new enquiries & quotes
  • Turn quotes into live jobs

Raise orders for materials or subcontractors and match supplier invoices.

  • Replenish Stock Locations
  • Raise orders for individual jobs
  • Invoice matching

Automatic job costing with profit and loss reports for every elevator maintenance job.

  • Automated job costing
  • Powerful reporting

See the locations of your lift service engineers at all times on a map and check historical journeys.

  • Gain visibility of mobile engineers
  • Live GPS tracking
  • Historical tracking

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Frequently Asked Questions

Elevator service software is a digital solution used by elevator service companies to schedule and manage their operations and engineers. It is a specialist form of field service management software that acts as an all-in-one platform for job management handling areas such as scheduling, quoting, invoicing, time-tracking, customer data management and more.

Elevator service manager software provides a range of benefits for elevator service businesses. At the top is the fact that it cuts down on admin time (and costs) for your technicians, which means they save time on dealing with paperwork and can spend more time handling jobs. This means you’ll be able to improve your customer service levels and complete more jobs every day.

Starting at only £39 per user per month, Joblogic's flexible pricing allows customers to have the freedom of choice when selecting a field management plan. Our rolling monthly contract means that you can cancel your subscription at any time. This means that your business does not fall into any unwanted commitment.