Plumbing & Heating
When AM Group implemented Joblogic, the benefits of a real-time interface between engineers and the office were delivered immediately. Unnecessary paperwork has been eliminated from the job cycle, forms and signatures can be completed and captured by Joblogic mobile app, and the time to invoice has been reduced dramatically.
Gone are the telephone calls trying to get hold of engineers to pass them instructions and details! Now everything is sent using Joblogic Mobile and we can see what engineers are working on in real-time.
About AM Group
AM Group specialises in central heating repairs, plumbing, installation and maintenance – it is also one of the leading mechanical services companies in the North West. Originally formed in 1959 by Mr W Ashley, Ashley McDonough is a family company employing over 40 fitting and service employees.
Benefits of Using Joblogic
Joblogic’s plumbing and heating software became the obvious choice to help further improve Ashley & McDonough’s operations. By implementing this software, AM Group:
- Increased their daily cash flow
- Improved customer services
- Enhanced productivity and profitability
Which features have been most beneficial?
AM Group engineers now receive job details via Joblogic Mobile on their handheld device, reducing time spent on phone calls. Job progress can be monitored in real-time and engineers can also easily capture signatures in order for job sheets to be completed electronically. This allows invoices to be raised immediately.
Bespoke mobile forms have been crucial for AM Group. The company has a dedicated Gas Safety Department which provides certificates to private and social housing landlords. Previously admin staff had to spend a lot of their time organising large volumes of paperwork. Now, Joblogic provides customisable and industry-standard forms which can be completed on-site with the app and returned to the office to be reviewed and stored.
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