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Our helpful blogs have been created to provide some guidance on getting the most out of your team and increasing efficiency across your business. Find tips and advice on how to set your employees up for success and deliver an even better service to your customers.
What Exactly Is the GDPR? Coming into effect on May 25th, 2018, the GDPR stands for General Data Protection Regulation. The purpose of this law is to provide tighter regulations in regards to protecting the personal data of EU citizens. Any business which offers their goods or services to EU residents will be affected, no matter where or how big their organisation is. The rights of EU [...]
Maintaining a high degree of kindness and courtesy has always been a constant factor in improving customer relationships. However, with the advent of technology, both customer expectations and the need for businesses to step up their efforts to match these expectations amidst this atmosphere of ultra-competitiveness have grown. Hence, ensuring a free-flowing communication process with [...]
As a business operating in the service industry, your clients should be at the heart of everything you do. With that in mind, providing stellar client treatment and meeting their demands for service and support is vital. Many companies are now realising that field service management software can be one of the most effective tools in achieving a high level of customer satisfaction. Thi [...]
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