Business Tips & Strategies

Efficient facility maintenance is the cornerstone of operational success in any enterprise. For service managers in the facilities management sector, a comprehensive strategy is not just crucial, but it also empowers you to manage resources, maintain infrastructure, and enhance service delivery. This blog will guide you through building a robust facilities maintenance strategy that [...]

Any organisation that maintains a facility or looks after assets and equipment is looking for ways to ensure the smooth functioning of the assets and equipment they are responsible for. Traditional maintenance strategies focusing on reactive maintenance, where you only step in to fix issues as they appear, have shown that they can lead to unexpected downtimes, costly repairs, and in [...]

Unfortunately, cost overrun in construction projects is typical, where expenses quickly exceed the original budget. This leads to delays, frustration, and even legal disputes between the involved parties. But by identifying the root causes of cost overruns before they happen, construction managers can take steps to avoid them. What are the Factors Behind Cost Overrun? Cost overrun in [...]

Every trade has its own set of tools that make the job simpler and more efficient, and the electrician’s toolkit is certainly no exception to this rule. For field service companies, ensuring their electricians are well-equipped for the tasks at hand is always a priority. Good tools can make the difference between a steady stream of customers and struggling to find leads. For those cur [...]

Why should small businesses worry about cyber security? Put simply, business security incidents come with a heavy cost, no matter how small your organisation. Cyber attacks can cause considerable downtime, hinder productivity, and worse still, damage a company’s reputation. The global pandemic has increased the risks. With many people working online from home, the new landscape has ha [...]

As a business owner or an individual who keeps up to date with the latest government news you may have already heard about the plan, Making Tax Digital. Starting on April 1st 2019, all service businesses will need to hold an electronic record of all business transactions on HMRC approved software to be able to make VAT returns. In effect, this change will improve how the tax system wo [...]

Providing the best carpet cleaning service to your customers is most likely the aim of your business, whether your organisation is commercial or residential. However, in this climate one thing that can make it more difficult is if competitors are taking advantage of the latest tech developments, and leaving you behind.  Fortunately, this factor doesn’t need to hold you back. By e [...]

A busy diary and healthy invoicing don't guarantee the work underneath is actually profitable, they just confirm it's happening. This piece covers what a proper profitability report should capture, the most common ways margin disappears unnoticed, and how to compare actual costs against quote to protect the number that actually matters.

An invoice sits waiting on paperwork from a job finished three days ago, and nobody's quite sure why. That gap, multiplied across a team, is where the real return on field service software hides. This piece covers where ROI comes from, how to build a case a finance team will accept, and what to check before trusting a provider's numbers.

An engineer's stuck in traffic, two callouts land in the same postcode, and last week's invoice still hasn't gone out. That's usually the moment an Operations Director realises the spreadsheet and WhatsApp system has stopped working. This piece covers the warning signs, the real gains from switching, and what to check before choosing a replacement.

Finance is chasing a job sheet that's still in an engineer's van, and the invoice can't go out until it turns up. This piece explains what a complete job card should capture, why paper job cards create delays and duplicate admin as teams grow, and how digital job cards close the gap between finishing a job and invoicing it.

Facilities management is under pressure from tighter margins, rising complexity and a growing skills gap. In this Q&A, Thermatic CEO Joe Lyon shares how the business is responding with a people-first approach to growth.