Business Tips & Strategies

As organisations across various industries strive to optimise their field service operations, streamlining these processes has become increasingly important. Improving the overall efficiency of field service activities leads to enhanced productivity. With the advancement of technology, businesses now have access to various tools and strategies to manage their field service operation [...]

Effective management of facilities is essential for the success of any organisation in today's dynamic business environment. Facility managers have many responsibilities, including asset oversight, space optimisation, maintenance scheduling, and compliance adherence. Many enterprises opt for Facility Management software to manage these complex tasks with ease and precision. In this [...]

One of the biggest challenges that field service management and facility management companies face is fluctuating costs. With root causes as varied as market trends, inflation, unforeseen events, and circumstances, cost increases are beyond your control. What is within your control is the challenge of rising costs. Adopting a strategic mindset and being proactive in approaching the [...]

What is CAFM Software? CAFM software is a digital platform designed to help facility managers efficiently handle various tasks related to the maintenance and operation of physical spaces. This software enables facility managers to keep track of maintenance schedules and optimise space utilisation while providing a centralised hub for organising essential information and streamlining [...]

Facilities management and CAFM software are often discussed as essential tools for any business that needs to maintain a building. Whether it's maintaining warehouses, factories, or multiple buildings across multiple sites, FM software and CAFM software offer a range of benefits that can have a massive impact on how an organisation is run and its facilities are maintained. To begin [...]

In the modern field of service management, many companies across different industries are looking for ways to streamline their operations and improve efficiency. Field service management software has emerged as a vital tool for businesses with field service operations. It enables them to optimise their workflows, enhance customer satisfaction, and drive profitability. In this blog p [...]

In modern facilities management, technology integration has revolutionised how organisations oversee their operations. Computer-Aided Facility Management (CAFM software), a powerful tool designed to streamlines various aspects of facility management, is at the forefront of this transformation. But how does CAFM software help boost the efficiency of a facility management team? How CA [...]

It's no secret that the HVAC service industry is highly competitive, which puts constant pressure on keeping costs low for customers, as they will find another HVAC service to do the same job for less. It can be challenging to maintain HVAC profit margins at healthy levels, which means reaching sustainable growth levels can take time to achieve. Luckily, there are ways to ensure tha [...]

HVAC service businesses are under constant competitive pressure, which is only set to continue as competition increases within the sector. One of the most significant pressure areas is pricing, as businesses begin to try to undercut each other on pricing to attract more clients. Whilst it's possible to differentiate based on expertise and quality of service, price competitiveness is [...]

If you're responsible for multiple sites, several challenges can emerge that can be difficult to overcome without proper planning and coordination. The challenges can be varied, but often, every individual responsible for multi-site asset management faces a core set of challenges. To help you overcome these challenges, we've provided an overview of the most prevalent issues and, mos [...]

In the never-ending quest to ensure that you can develop repeat business from customers, the most important thing you need to do is keep your customers satisfied. Maintaining satisfied customers can mean different things to different people, though. Ultimately, it's all about understanding what your customers want, and for the field service sector, delivering customer satisfaction m [...]

When it comes to conquering the challenges of facilities management, one of the biggest issues is making sure that all assets and equipment maintain all maintenance requirements to ensure functionality and reduce downtime. 60% of businesses are focused solely on reactive maintenance, where an engineer is sent out to look at an asset after errors or faults have been reported. This is [...]