A customer calls to complain about a visit, and it turns out the engineer on site was a subcontractor whose job record tells you almost nothing. That gap in evidence is more common than most field service businesses admit, and it's costing more than reputation. Here's what better subcontractor management actually looks like.

Subcontracted jobs do not usually fail in one big moment. They drift: a certificate expires, a variation is agreed by phone, a photo never lands, or a completed job waits for sign-off. This guide shows how to keep subcontractor work visible from first check to final invoice, so external teams do not become a blind spot in your operation.