Our Joblogic team regularly publish fresh articles from your industry. Do you want to see the latest news about our software? This is the right place!
Traditionally, many service and maintenance companies have been using Planned Preventative Maintenance programmes to keep their customers assets in full working order. This will mean estimating and scheduling how often assets should be maintained, and executing plans of action to regularly servic...
Continue Reading
With a growing number of our customers carrying out heavily asset based work, it was only natural for us to focus on ways to track, record and maintain assets as efficiently and logically as possible.
Continue Reading
Spreadsheet programs like Microsoft Excel are without doubt a powerful tool for small businesses. With enough know-how it’s possible to use Excel to analyse more than just financial data – but that doesn’t mean that is how a business should operate.
Continue Reading
In times of austerity, public sector organisations and businesses will always be looking to gain maximum value for money when looking through tender bids. Some firms might take the myopic view that this means offering their services at the lowest possible profit margin.
Continue Reading
Before the advent of widespread mobile broadband, operating a responsive service industry company was difficult and costly. A missed call to a technician in the field could make the difference between meeting an SLA or not, while a mislaid form could affect cash-flow critically.
Continue Reading
Customer satisfaction is an integral part of running a successful field service management company. Whether your back office is answering calls from a client, or your engineers are conducting planned preventative maintenance (PPM), the ultimate goal is to present quality work and keep customers h...
Continue Reading
When you run a successful field service company, you know how to maximise your resources and minimise your costs. Yet, for owners overseeing the operations of their business, there’s one problem.
Continue Reading
It doesn’t matter what kind of field service management company you run HVAC, plumbing, gas or electrical. The fact is that every service company operates in one of two states: reactive or proactive. It isn't difficult to determine what category your business belongs to. All you need to do is eva...
Continue Reading
You know how destructive wasted time is for your field service management company. When your engineers spend hours each week away from projects, your business growth can become stunted. Not to mention, you lose the opportunity to increase your profits by completing jobs.
Continue Reading
For years you've relied on spreadsheets to keep your field service company running smoothly. After all, there was a time when field service management software was non-existent and an Excel spreadsheet worked well for scheduling engineers, tracking costs and more.
Continue Reading
