Joblogic Blog

How to Use Joblogic’s Service Quote Template What is a Service Quote Template? Which Job Quote Template is Right for Your Business? Benefits of Using Service Quote Templates Enhance Service Business Efficiency and Productivity in 2022 A professional and accurate quote or estimate of costs is an integral part of any service business. Without a quote/estimate, it is impossible to prede [...]

Customer experience is a critical component of any successful field service business. An excellent customer service policy helps to ensure satisfied clients, who will then return to the company and recommend it to others. It can also help prevent negative reviews, which can quickly catapult your business into a downward spiral. However, many companies only focus on the bare requiremen [...]

The number one reason customers complain about maintenance services is that the technician was unable to resolve the issue on the first visit. It’s a frustrating and all too common scenario in field services, especially in residential housing, where customer satisfaction is a key focus.  Improving First Time Fix Rates (FTFRs) is challenging but it can boost productivity and impro [...]

Without the correct PPE in construction lives are put at risk and getting it wrong could also mean potentially damaging costs for your business. Did you know that failing to provide a construction worker with industry-standard headgear could cost you a staggering £344,400 in compensation if that worker were to have an accident? Even a minor injury could incur compensation costs of up [...]

Unplanned Maintenance vs Unscheduled Maintenance When is Unplanned Maintenance Required? How to Optimise Your Unplanned Maintenance Output Unplanned maintenance is simply any maintenance work that happens unexpectedly and has not been anticipated. This type of maintenance is often reactive work to fix equipment or assets and occurs when there is a lack of formal strategy in place for [...]

The New Year is usually preceded by the party season, where employees have a brief moment of respite from the hectic nature of their work. After the festivities are over, however, a phenomenon called the ‘January Blues’ is often seen in workforces — even in the most established companies.  During this period, businesses experience a surge in employee resignations, as many take th [...]

How to Request Payment From a Customer  When to Request Payment for An Overdue Invoice How to Send an Overdue Invoice Reminder The Case for Automation  What to Include in an Unpaid Invoice Letter or Email Bringing it All Together – an Email Template What to Do if the Customer Doesn’t Respond to Your Overdue Invoice Reminder? Actions You Can Take If Payment Reminders Don’t Wo [...]

What is a Quote?  What is the Difference between a Quote and an Estimate? What to Include in a Price Quote? How to Quote a Price for a Job? Conditions in the Market Job Costs Pricing Model Can I Use a Quote Sheet Template? How to Send a Quotation to a Customer How to Email a Quote to a Customer How to Create a Quote with Joblogic Before a job can even be started, one of the bigg [...]

Facilities management software with self service functionality allows managers, employees and customers to view, update and track their data from a centralised location. Self-service software saves time for all parties involved as features can be assessed anytime through a computer or mobile device. This also lightens the load of administrative tasks as workers can submit project upda [...]

What is CAFM Software? What is CMMS Software? What are the differences between CAFM and CMMS? CMMS vs CAFM – How Joblogic Can Help Management of a field service team can pose a variety of challenges. From dispatching the right technicians to ensuring inventory levels are at their peak, field service teams must be equipped with the best technology possible. CAFM and CMMS systems are t [...]

Why is Measurement Important and Why Use KPIs? Which Metrics are Important and Why? So, Where Do You Start? The Importance of Data Technology to the Rescue If you are a business owner or manager in the field services industry, you’ll already understand how important it is to track KPIs (key performance indicators). Keeping a sharp eye on how your business is going and how your teams [...]

Looking to hire the ideal individual to boost the productivity of your team and take things to the next level? Whether your organisation operates in facilities maintenance, HVAC or electrical engineering, hiring the right individuals can make all the difference for your company. With all of the new technology available today, you might assume hiring has become easier than ever before [...]