Joblogic Blog

The contractor buys the software, but the customer notices when the architecture changes. Joblogic’s Head of Customer Education Paul Webb sets out three frustrations FM clients and building owners have with job-led software, and what changes on a contract-native platform: faster non-standard responses, performance reporting that matches reality, and compliance that holds under scrutiny.

An engineer finishes a job on Monday and the invoice goes out the following Monday. The customer still has 30 days, so cash can arrive 37 days after the work. This guide shows what the gap costs, how UK late payment rules treat it, what the Commercial Payments Bill could change, and how to measure your days to cash.

The van record shows three of a fitting, the engineer finds one, and the office books a return visit. Here is how to set each van up as its own stock location, log every part against the job, refill from real usage, count against the record and track first-time fix over 30 days.

Personalisation is what commercial customers are buying. But delivering it manually is expensive, and the cost grows faster than the portfolio does. Beyond £20m of contract revenue, back office headcount grows in lockstep with complexity and margin starts to compress. In this essay, Joblogic CEO Jim Whatmore explains why the only sustainable answer is to absorb the cost of personalisation into the architecture, not the team.

Learn how to build an audit-ready compliance system for field service and FM contracts. See what HSE inspectors and auditors ask to see, the five steps to build it, how to automate compliance tracking, and how audit readiness changes as your team and contract volume grow, with UK regulation tables.

Anyone who has sat in a motorway jam with no accident in sight knows how one small moment can stop everything behind it. Business works the same way. A quote or contract that is slightly wrong sends a shockwave through scheduling, parts, delivery and billing. Here is why getting it right at the start matters.

UK Hard FM contractors operate inside seven overlapping regulatory regimes. Gas Safe, F-Gas, the Building Safety Act, SFG20, Legionella, asbestos, fire safety. Job-led software treats compliance as a reporting layer bolted on after the work is done. In this essay, Joblogic CPO Subhayu Ghosh explains why that architecture fails under audit, and what woven compliance looks like when it is built into the foundation instead.

Build UK publishes Common Assessment Standard version 6 on 1 November 2026. Three competence questions move from Building Safety to Quality, and scaffolding and temporary works suppliers skip Building Safety unless they do building work. Here is what it means for electrical, HVAC, plumbing and heating subcontractors.

In an illustrative example with 40 quotes won, 60 lost and 25 still open, the win rate is 40%, not 32%. Leave open quotes out, fix a decision window and split by job type. See the formula, what published benchmarks do and don’t show, and six practices to win more of the work you quote for.

A 15-minute fix still means a van, a 20-mile round trip and admin time. On an illustrative £48 visit, billing the time on site alone would take £192 an hour to break even. See the formula, urban and rural worked examples, what UK trades publish, and what the ASA allows you to advertise.

A job is logged at 07:45 on a Friday against a four-hour urgent target, and the clock is already running. This guide gives you service level agreement examples for field service and FM contracts: priority tables, minimum performance thresholds, breach consequences, and sample contract wording you can adapt.

A customer on oil or LPG asks about the £9,000 heat pump grant, and you need the quote right before you visit. This guide covers the 2026 Boiler Upgrade Scheme changes, which properties and systems qualify, how the Ofgem voucher process runs, and the timing rules that decide whether you get paid.