Joblogic Blog

NOW > NEXT > HOW? Making the four-day week a reality in FM Paul Webb, head of customer insight and education at Joblogic, shares how technology helped Alba Facilities Services reduce working hours without reducing service. The theme? Tech-driven flexibility for the FM workforce. Where are we now? In the UK’s 2022 four-day week trial, just 2% of participating companies came fro [...]

We talk about labour shortages. We discuss rising costs. But there's a productivity killer hiding in plain sight that nobody wants to address: paper. Walk into any FM office and you'll spot the warning signs: Job sheets piled high. Whiteboards full of scribbled updates. Invoices waiting weeks to be processed because the paperwork's still in someone's van. Despite digital transformat [...]

After 30 years in facilities management, I still see facility managers struggle to extract the full value from their CAFM systems. The red flags are obvious once you look for them. Contractors and their engineers still use paper forms on site, job updates come via phone call instead of the system, asset lists are incomplete or full of duplicates, and accurate reports are impossible [...]

In growing plumbing and heating businesses, time is one of the most valuable resources. Yet many teams lose hours without realising it. It's not a question of effort or skill. It's the hidden inefficiencies built into daily operations that quietly drain productivity. As businesses scale, small process gaps and outdated workflows multiply. What costs a small company a few hours can a [...]

Authored by: Paul Webb, Head of Customer Insight and Education The unexpected invite It started, as these things often do, with a last-minute conversation. “Paul, we think you should go to Liftex,” said my finance director and VP of Growth, leaning across the desk. Now, I’m not usually the one sent out to events. I’m not a salesman, and I’ve never claimed to be. I’m a learning desig [...]

Authored by: Paul Webb, Head of Customer Insight & Education Over the years, I’ve seen mobile apps go from being a “nice to have” to an essential part of getting the job done. But let’s be honest, just having an app doesn’t mean people use it well, or that it actually helps. The truth is, when you get the basics right, the mobile app becomes less about ticking boxes and more abo [...]

Authored by: Paul Webb, Head of Customer Insight & Education What a day. From in-depth debates to fish and chips at fantasy prices, my time at the Installer Show at the NEC had everything you'd expect from a major industry event and more. It wasn’t just a chance to showcase Joblogic on the stand; it was a day of conversations that reminded me why we do what we do. Changing lands [...]

Joblogic is proud to announce a new partnership with Right Fuel Card, a leading provider of fuel and EV payment solutions in the UK. This collaboration brings powerful new capabilities to Joblogic users, helping businesses manage fuel spend more effectively, streamline operations, and support their transition to cleaner transportation. Smarter fuel management for field service busin [...]

Introduction: Data is the differentiator Electrical firms generate a constant stream of job data, but without the right systems, it’s quickly buried in spreadsheets or spread across disconnected tools. Every completed job includes hours of engineer time, multiple handovers, and dozens of data points. Much of that insight disappears the moment the invoice is sent. Top-performing firm [...]

Picture, if you will, the following tale of woe: you get an urgent call telling you that an essential contract is up for renewal today, and – shock horror - no one can find the paperwork. You dig through email inboxes, network drives, even filing cabinets, losing precious hours of your working life that you’ll never get back to find one vital scrap of info. Sound familiar? If you’re [...]

Pressure on electrical service managers has never been greater, with larger portfolios, stricter regulations, and customers demanding faster, smarter service. Delivering reliable outcomes while controlling costs has become a daily operational challenge. Traditional tools like spreadsheets and manual reporting can no longer keep up. According to Deloitte’s 2025 Power and Utilities In [...]

Running a successful electrical business takes more than merely being good at your job these days. Thanks to rising compliance demands, customers expecting instant updates, and tough competition from tech-savvy rivals, the game is constantly changing. If you're not evolving as you grow, hidden inefficiencies will creep into your operations and eat away at your profits without you ev [...]