Joblogic Blog

Saturday 14th September sees the introduction of new EU-enforced security regulations in a bid to tackle online fraudulent activity. The latest release comes in the form of a Two Factor Authentication process which will require users to complete an additional step to verify their account before being able to access their data. In order to keep you well informed on this important secur [...]

Artificial Intelligence, commonly known as ‘AI’, is typically stereotyped as some ‘smarter than human’ technology, whereas the reality is quite different. Actually, in its basic form, it is simply applied as a behind closed doors algorithm that can process large amounts of data to achieve a variety of moderately routine responsibilities, much more competently than an average human can [...]

Whilst searching the market for service management software, you may have noticed that many companies offer long-term commitment plans only – meaning you as a customer would be tied in for a period of time, in extreme cases for 5 years, or an outright purchase option only. Even though we at Joblogic offer annual subscription plans for the convenience of some companies, we also provide [...]

  Most of you have probably heard that Joblogic are hosted on the world-class Microsoft Azure. But do you know what it is and how it affects you? At Joblogic, we think it is important that our users understand what Microsoft Azure is, how it differs from other cloud-based servers, and the benefits it can bring to your business. Joblogic’s cloud-based hosting is a vital part of de [...]

Joblogic’s journey to creating the best software for our customers is far from over. We have been working hard to deliver significant improvements to the infrastructure. Since November 2017, multiple changes have been made to improve security and performance. New Improvements We have increased the number of hypervisors from 2 to 4. A hypervisor (also known as a virtual machine monito [...]

Maintaining a high degree of kindness and courtesy has always been a constant factor in improving customer relationships. However, with the advent of technology, both customer expectations and the need for businesses to step up their efforts to match these expectations amidst this atmosphere of ultra-competitiveness have grown. Hence, ensuring a free-flowing communication process with [...]

1. Setting up PPM Contracts You are now able to create and manage PPM contracts with Joblogic Web. Pre-programming visits to an asset or assigning a specific task to a site has never been easier. Whether you are doing an annual boiler service or weekly grounds maintenance, it is possible to add these items — along with the work required of an engineer to complete the job — to each in [...]

In times of austerity, public sector organisations and businesses will always be looking to gain maximum value for money when looking through tender bids. Some firms might take the short-sighted view that this means offering their services at the lowest possible profit margin. It makes sense to take a more holistic view and offer intangible value such as better customer service a [...]

Weblogic is an online portal which enables your customers to have real-time access to their job information. It is fully integrated with your Joblogic system. Web, or customer, portals are game-changers in winning and keeping service contracts. More and more service contractors are being asked to provide high-quality information to their clients. Nowadays the quality of the informatio [...]

Mobile engineer tracking software makes use of advancements made in mobile technology and the apps that have developed to take advantage of that. Most of us are now familiar and more importantly comfortable with using GPS technology to get around. On a daily basis, most of us use GPS location services to pinpoint our position on maps such as Google Maps, localised public transport app [...]