Live Chat
.png)
Discover new insights
Learn
Lone Worker
Real-time monitoring, automated alerts, and advanced safety controls help protect engineers wherever they work.
by Joblogic Marketplace
Lone worker software built into Joblogic helps field service businesses monitor engineers working alone, respond quickly to emergencies, and demonstrate a clear duty of care. For engineers working remotely, in higher-risk environments, or without direct supervision, the Lone Worker app helps keep them visible and protected throughout the day.
The app works across both back office and mobile, giving managers central control over monitoring rules, alert contacts, and safety thresholds, while engineers manage their own sessions directly in the Joblogic app. That means no reliance on manual check-in calls or informal safety processes. If something needs attention, the back-office team is alerted immediately.
Lone Worker is available in two tiers, Basic and Advanced, so you can match the level of protection to your team and the environments they work in.
Who it’s for
Lone Worker is designed for businesses that need a more structured way to protect lone-working engineers. It helps teams manage risk more clearly when engineers are working remotely, operating without direct supervision, or entering higher-risk environments, while giving the business a clearer way to demonstrate duty of care.
It helps teams who:
- Manage engineers working alone across remote, high-risk, or unsupervised environments
- Need to move away from manual check-in calls and informal safety processes
- Want immediate visibility if an engineer misses a check-in or raises an alert
- Need to demonstrate duty of care and compliance to clients or regulators
- Manage higher-risk scenarios where discreet or silent alarm escalation is needed
Business benefits
Know where your engineers are. Know they are safe.
Real-time session tracking and GPS monitoring give your team a live view of every engineer working alone, without relying on manual updates.
Respond to incidents faster
Automated alerts notify your back-office team the moment something goes wrong, so they can act quickly instead of waiting for an engineer to get in touch.
Reduce risk and demonstrate duty of care
Structured monitoring workflows and a full alert history give you the documentation you need to show clients, insurers, and regulators that lone worker safety is taken seriously.
Remove the admin from safety monitoring
Automated check-ins, session tracking, and instant alerts replace the manual calls and informal processes that leave gaps in your safety coverage.
01
Keep engineers visible with timed sessions
Engineers start a timed session from the mobile app, with GPS tracking running in the background. If a session expires without a check-in, the back-office team is alerted automatically.
02
Automate check-ins and missed check-in alerts
Scheduled check-ins remove the need for manual calls. If an engineer misses one, an alert is triggered immediately.
03
Get notified when the battery is running low
Low battery alerts flag when an engineer’s device is at risk of losing power, so visibility is never lost at a critical moment.
04
Give engineers a direct way to raise an alarm
Engineers can raise an emergency alert instantly from the mobile app using the panic button, notifying the right back-office contacts straight away.
05
Detect inactivity automatically with man down alerts
If an engineer stops moving or fails to respond, a man-down alert is triggered automatically. Designed for situations where they may be unable to raise the alarm themselves.
06
Prompt engineers before a session lapses
Audible alerts prompt engineers to check in or end their session. If they do not respond, an alert is raised. This helps reduce false alarms and keep sessions accurate.
07
Allow engineers to signal distress without drawing attention
The duress PIN and discreet panic features let engineers raise an alert silently, notifying the back office without drawing attention on site.
08
Configure safety rules centrally
Set alert thresholds, assign monitoring contacts, and define default safety rules for all engineers from a single back-office configuration screen.
09
Monitor every active lone worker from one dashboard
See all active lone workers, live alert statuses, and session activity from a central view. Edit or remove alert settings per engineer without affecting others.
10
Receive alerts the moment something changes
Real-time notifications and on-screen alerts ensure the right people in your team are informed the moment a check-in is missed or an emergency is raised.
11
Discreet panic
Trigger an alert by pressing the phone’s power button when you can’t access the app.
Price Available on
Request
Version
1.0.0
Categories
Health and safety
Mobile and field services
Recommended for
Service delivery team
You May Also Like
Lone worker software built into Joblogic helps field service businesses monitor engineers working alone, respond quickly to emergencies, and demonstrate a clear duty of care. For engineers working remotely, in higher-risk environments, or without direct supervision, the Lone Worker app helps keep them visible and protected throughout the day.
The app works across both back office and mobile, giving managers central control over monitoring rules, alert contacts, and safety thresholds, while engineers manage their own sessions directly in the Joblogic app. That means no reliance on manual check-in calls or informal safety processes. If something needs attention, the back-office team is alerted immediately.
Lone Worker is available in two tiers, Basic and Advanced, so you can match the level of protection to your team and the environments they work in.
Who it’s for
Lone Worker is designed for businesses that need a more structured way to protect lone-working engineers. It helps teams manage risk more clearly when engineers are working remotely, operating without direct supervision, or entering higher-risk environments, while giving the business a clearer way to demonstrate duty of care.
It helps teams who:
- Manage engineers working alone across remote, high-risk, or unsupervised environments
- Need to move away from manual check-in calls and informal safety processes
- Want immediate visibility if an engineer misses a check-in or raises an alert
- Need to demonstrate duty of care and compliance to clients or regulators
- Manage higher-risk scenarios where discreet or silent alarm escalation is needed
Business benefits
Know where your engineers are. Know they are safe.
Real-time session tracking and GPS monitoring give your team a live view of every engineer working alone, without relying on manual updates.
Respond to incidents faster
Automated alerts notify your back-office team the moment something goes wrong, so they can act quickly instead of waiting for an engineer to get in touch.
Reduce risk and demonstrate duty of care
Structured monitoring workflows and a full alert history give you the documentation you need to show clients, insurers, and regulators that lone worker safety is taken seriously.
Remove the admin from safety monitoring
Automated check-ins, session tracking, and instant alerts replace the manual calls and informal processes that leave gaps in your safety coverage.
01
Keep engineers visible with timed sessions
Engineers start a timed session from the mobile app, with GPS tracking running in the background. If a session expires without a check-in, the back-office team is alerted automatically.
02
Automate check-ins and missed check-in alerts
Scheduled check-ins remove the need for manual calls. If an engineer misses one, an alert is triggered immediately.
03
Get notified when the battery is running low
Low battery alerts flag when an engineer’s device is at risk of losing power, so visibility is never lost at a critical moment.
04
Give engineers a direct way to raise an alarm
Engineers can raise an emergency alert instantly from the mobile app using the panic button, notifying the right back-office contacts straight away.
05
Detect inactivity automatically with man down alerts
If an engineer stops moving or fails to respond, a man-down alert is triggered automatically. Designed for situations where they may be unable to raise the alarm themselves.
06
Prompt engineers before a session lapses
Audible alerts prompt engineers to check in or end their session. If they do not respond, an alert is raised. This helps reduce false alarms and keep sessions accurate.
07
Allow engineers to signal distress without drawing attention
The duress PIN and discreet panic features let engineers raise an alert silently, notifying the back office without drawing attention on site.
08
Configure safety rules centrally
Set alert thresholds, assign monitoring contacts, and define default safety rules for all engineers from a single back-office configuration screen.
09
Monitor every active lone worker from one dashboard
See all active lone workers, live alert statuses, and session activity from a central view. Edit or remove alert settings per engineer without affecting others.
10
Receive alerts the moment something changes
Real-time notifications and on-screen alerts ensure the right people in your team are informed the moment a check-in is missed or an emergency is raised.
11
Discreet panic
Trigger an alert by pressing the phone’s power button when you can’t access the app.
Price Available on
Request
Version
1.0.0
Categories
Health and safety
Mobile and field services
Recommended for
Service delivery team
You May Also Like
What is the Lone Worker feature in Joblogic?
What’s the difference between Lone Worker Basic and Advanced?
Who should use the Lone Worker feature?
How does Lone Worker Basic work?
How does Lone Worker Advanced work?
What happens if an alert is triggered?