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Suspend Customer

Automatically suspend all related activities for a customer with a button click.

by Joblogic Marketplace

With the Customer Suspension Tool, you can expedite the time-consuming process of cancelling contracts. The tool is designed to automatically suspend every item associated with a customer, including sites, assets, jobs, and contracts. This efficient suspension process saves your service delivery team valuable time and enhances their productivity, allowing them to focus on revenue-generating activities.

Key Benefits

  • Streamlined Customer Management: Manage customer suspensions more quickly by automating the suspension process.
  • Enhanced Data Accuracy: Minimise errors by consistently and accurately suspending all related customer items.
  • Reduced Risk of Non-Compliance: Ensure that all suspended data adheres to regulatory and contractual standards.
  • Seamless Integration: The app is designed to integrate with your Joblogic system seamlessly.
  • Improved Operational Efficiency: Reduce the time and effort required to suspend all customer items manually, giving your team more time to focus on high-value, revenue-generating activities.
  • Cost Reduction: Automating manual processes and improving data accuracy can save time and money.
  • Better Communication: The enhanced data accuracy ensures that suspended customers aren’t contacted when they shouldn't be. 

01

Instant Customer Suspension

02

Custom Suspension Reasons

03

Automatic System Restrictions

04

Linked Account Visibility

05

Flexible Reactivation

06

Seamless Integration with Credit Control

07

Reporting & Monitoring

08

User Permission Controls

Pricing Plan

Monthly plan

Free
Marketplace Thumbnail

If you prefer reading, we’ve got you covered! Check out our User Guide here.

Version 1.0.0
Last updated

Categories

Finance and Billing

Automation and Workflow Optimisation

Recommended for

Contract Manager

Service Delivery Team

With the Customer Suspension Tool, you can expedite the time-consuming process of cancelling contracts. The tool is designed to automatically suspend every item associated with a customer, including sites, assets, jobs, and contracts. This efficient suspension process saves your service delivery team valuable time and enhances their productivity, allowing them to focus on revenue-generating activities.

Key Benefits

  • Streamlined Customer Management: Manage customer suspensions more quickly by automating the suspension process.
  • Enhanced Data Accuracy: Minimise errors by consistently and accurately suspending all related customer items.
  • Reduced Risk of Non-Compliance: Ensure that all suspended data adheres to regulatory and contractual standards.
  • Seamless Integration: The app is designed to integrate with your Joblogic system seamlessly.
  • Improved Operational Efficiency: Reduce the time and effort required to suspend all customer items manually, giving your team more time to focus on high-value, revenue-generating activities.
  • Cost Reduction: Automating manual processes and improving data accuracy can save time and money.
  • Better Communication: The enhanced data accuracy ensures that suspended customers aren’t contacted when they shouldn't be. 

01

Instant Customer Suspension

02

Custom Suspension Reasons

03

Automatic System Restrictions

04

Linked Account Visibility

05

Flexible Reactivation

06

Seamless Integration with Credit Control

07

Reporting & Monitoring

08

User Permission Controls

Pricing Plan

Monthly plan

Free
Marketplace Thumbnail

If you prefer reading, we’ve got you covered! Check out our User Guide here.

Version 1.0.0
Last updated

Categories

Finance and Billing

Automation and Workflow Optimisation

Recommended for

Contract Manager

Service Delivery Team

What is the Suspend Customer feature in Joblogic?
Who should use Suspend Customer?
What happens when a customer is suspended?
Can I still access a suspended customer’s history?
How do I reactivate a suspended customer?
Will the customer know they are suspended?