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The short answer
- Running commercial service and maintenance contracts with UK compliance obligations (F-Gas, SFG20, CP12, CIS): Joblogic or simPRO are the two built for this natively at commercial scale. Joblogic publishes its entry price; simPRO doesn't.
- Fleet-heavy operations (drainage, waste, haulage-adjacent work) that want tracking hardware bundled in: BigChange, if you're comfortable with hardware tied to your licence and a fixed contract.
- A small, reactive, iPhone-equipped team doing domestic jobs: ServiceM8 has the cheapest entry point and unlimited users on every paid plan.
- A sole trader or small trade team wanting simple, contract-free monthly pricing: Tradify, if you don't need contract, PPM or asset management.
- A US or Canada-based residential home-service business: Jobber. Its UK compliance coverage is effectively zero, so it's a poor fit outside North America.
- A large US HVAC, plumbing or electrical operation: ServiceTitan is the deepest platform in that specific market, at a price and implementation lift to match.
- A small US residential HVAC/plumbing/electrical shop already living in QuickBooks: FieldEdge.
- A UK sole trader or micro-business wanting the simplest possible job app: Workever, UK-built, transparently priced.
Full detail, pricing and sourcing for every one of those calls is below, along with the questions we'd ask on a demo call and the costs that don't show up on a pricing page.
How we did this, and why you should be sceptical of us
Joblogic makes field service management software. This is our website. Read our verdict the way you'd read a founder's opinion of their own product: probably accurate on the facts, obviously interested in the conclusion. What we've tried to control for is the facts part.
Every price on this page is either quoted directly from the vendor's own pricing page (checked August 2026) or clearly marked as a third-party estimate where the vendor doesn't publish one. Every review score names its source and roughly when it was checked, because these numbers move. Every named Joblogic customer result on this page is a real, attributed customer with a full case study you can read, linked from each quote, not a composite or an "up to" number pulled from nowhere.
One more disclosure: we don't display competitor logos on this page. Trademark use on a comparison page like this is a genuinely grey area, and we'd rather describe each platform accurately in words than risk misrepresenting a brand we don't control the marks for. Each vendor below gets a plain text identifier instead.
We evaluated all nine platforms against five things a UK service business needs to check before signing a contract:
1. UK compliance depth
Is F-Gas, SFG20, CP12/LGSR gas certification and CIS handling native, or a third-party bolt-on, or absent?
2. Pricing transparency
Is a real number published anywhere, or is the only route to a price a sales call?
3. What growth costs you
Priced per user, per job, or per licence with hardware attached? Each model rewards or punishes growth differently.
4. Contract flexibility
Month to month, annual, or multi-year with an early-exit penalty?
5. Independently verified reviews
Trustpilot, G2 and Capterra scores, named and dated, not a vendor's own claimed star rating.
9
Field service management platforms compared: Joblogic, simPRO, ServiceTitan, BigChange, Jobber, ServiceM8, Tradify, FieldEdge and Workever
5
Things checked for every platform: UK compliance depth, pricing transparency, growth cost, contract flexibility and independently verified reviews
7,000+
UK businesses already running on Joblogic, supporting over 110,000 engineers
Before you compare anything, answer these four questions
Most "best FSM software" searches skip straight to feature lists. We think that's the wrong place to start. The nine platforms below serve different kinds of businesses, and the right answer for you depends on four things you should nail down first.
What kind of work do you actually do? Reactive callouts, planned maintenance contracts, or capital installation projects are three different jobs with three different software needs. A platform built for one often does the others badly. If your revenue is contract-based recurring maintenance, a tool built for one-off domestic jobs will fight you at every turn, and vice versa.
How much regulated compliance sits inside your work? Gas, F-Gas refrigerant handling, fire safety, electrical certification and CIS all carry legal audit trails. If a customer or a regulator ever asks you to prove a job was done to standard, you need the software to have been holding that evidence the whole time, not to be told it can "probably" be added as a workaround.
Where do you expect to be in three years, not next quarter? Job-volume and per-user pricing models both reward and punish growth differently. A tool that's cheap at 5 engineers can become the most expensive line item in the business at 50, and a tool built for enterprise scale can be needless overhead at 5. Buy for where you're going, not just where you are, but don't overbuy either.
What already exists that this has to talk to? Accounting software, a CRM, a telematics provider, a specific parts catalogue. The integration that isn't there on day one is the one that becomes a spreadsheet again by week three. Ask about it before you sign, not after.
All nine, at a glance
Scroll sideways on mobile. "✓" means native and included; "Add-on" means available but billed or built separately; "✗" means not offered anywhere in the product as of August 2026.
| Platform | From | Pricing published? | F-Gas | SFG20 | Contract | Best for |
|---|---|---|---|---|---|---|
| Joblogic | £45/user/mo | Entry tier only | ✓ Native (REFCOM) | ✓ Native | Annual, 12-mo on request | UK service & maintenance contractors |
| simPRO | Quote only | No | Add-on marketplace | ✓ Native | Not published; annual reported | Large capital / install projects |
| ServiceTitan | Quote only | No | ✗ Not a UK product | ✗ | Multi-year, reported exit fees | Large US HVAC/plumbing/electrical |
| BigChange | £79.95/licence/mo | Yes, two tiers | ✗ Not marketed | ✗ Not marketed | Not published; multi-year reported | Fleet-heavy operations |
| Jobber | $49/mo (USD) | Yes, four tiers | ✗ | ✗ | Monthly or annual, self-serve | North American home services |
| ServiceM8 | Free / £25/mo | Yes, five tiers | Add-on (Simpli-fi) | Add-on (Simpli-fi) | Month to month | Small reactive iPhone teams |
| Tradify | £34/user/mo | Yes, three tiers | ✗ | ✗ | Month to month, no contract | Sole traders, small domestic teams |
| FieldEdge | Quote only (~$100+/mo, reported) | No | ✗ | ✗ | Annual, reported | Small-mid US HVAC/plumbing in QuickBooks |
| Workever | £29/user/mo (reported) | Yes, two tiers | ✗ | ✗ | Month to month, 30-day trial | UK sole traders and micro-teams |
Figures marked "reported" or "quote only" are third-party estimates or vendor-quoted-on-request, not a published rate card. Sourced and dated in each vendor section below.
Want the fuller, feature-by-feature breakdown behind this table? Our full competitor comparison hub covers all of these plus a few more, and each platform below links through to its own head-to-head page where one exists.
The jargon, decoded
This page uses UK compliance shorthand throughout. If you're not from a regulated trade, here's what it means.
F-Gas
UK and EU regulation on fluorinated greenhouse gases used in refrigeration and air conditioning. Engineers handling F-Gas need certified qualifications, and the work needs a documented, auditable trail: who did what, with which refrigerant, when.
SFG20
The UK's standard specification for planned maintenance, published by BESA. It defines what maintenance tasks need doing, and how often, for a huge range of building services equipment. FM and building services contractors are frequently asked to work "to SFG20."
CP12 / LGSR
The Landlord Gas Safety Record, commonly still called by its old form number, CP12. A legally required annual certificate confirming gas appliances in a rented or commercial property are safe. Gas engineers issue thousands of these; software that can't generate and store them properly is a real liability.
CIS
The Construction Industry Scheme, HMRC's tax deduction rules for contractors paying subcontractors. If you use subcontractors in construction-adjacent trades, your software needs to handle CIS deductions correctly or your finance team does it by hand.
PPM
Planned Preventative Maintenance: scheduled servicing done on a fixed cycle to stop equipment failing, rather than reactive work done after it already has. Most commercial service contracts are a mix of both, and software needs to handle the scheduling logic for PPM specifically.
SLA
Service Level Agreement: the contracted response and fix times you've promised a customer, often with financial penalties attached if you miss them. Tracking SLA countdowns against live job status is a core FM and contract-management requirement.
This is usJoblogic
Built in Birmingham since 1998 for UK service and maintenance contractors carrying real commercial compliance obligations: gas, electrical, fire and security, HVAC, and facilities management. Used today by 7,000+ UK businesses and over 110,000 engineers. From £45 per user per month on the Standard tier, billed annually; Premium and Enterprise are quote-based once you need multi-site reporting, custom workflows or API access.
Implementation is run by a dedicated onboarding team, not a generic support queue, and most customers go live within weeks rather than months because the data migration and configuration process is built around genuine trade workflows: certificates, asset registers, contract structures, not a blank spreadsheet import. The Marketplace of 70+ integrations covers accounting, parts catalogues (PartsArena), payments (Stripe), and automation (Zapier), so most existing tool stacks connect rather than get replaced wholesale.
Strong points
- Native F-Gas compliance via a named REFCOM partnership, plus native CP12/LGSR gas certificates and SFG20 planned maintenance
- CIS handling and direct integrations with Sage, Xero, QuickBooks, KashFlow and FreeAgent
- UK data hosting, ISO 27001 certification, and penetration testing as standard
- The only one of the nine built for UK commercial compliance work that also publishes a real starting price in GBP
Worth knowing before you sign
- Overkill for a sole trader doing purely domestic reactive work with no compliance overhead. Tradify or ServiceM8 will be cheaper and simpler.
- Not built for the North American market: no USD-native billing or ACH.
- Contracts are annual by default (12 months available on request), not month to month.
Independently verified
Capterra: 4.3/5 from 92 reviews (Ease of Use 4.3, Support 4.4, Features 4.1, Value 4.0). Trustpilot: 4.4/5 as displayed on our own site badge. G2 review volume is currently thin, 2 reviews, so we're not treating that one as statistically meaningful yet. Checked August 2026.
See real customer results in the customer proof section below, or browse the full customer stories hub.
SP
simPRO
simPRO is Australian, founded in Brisbane, and now backed by K1 Investment Management after a $350m+ growth investment in 2021. It's also the parent company of BigChange, having acquired it from Great Hill Partners in October 2024. Where simPRO earns its place on this list is large capital and multi-phase installation projects, not day-to-day reactive service work. There's no price on simprogroup.com; the only route to a number is a sales call.
This is the comparison we get asked about most, because simPRO is the only other platform on this list with real native UK compliance depth. Implementation tends to run longer than Joblogic's, and reviewers cite a steeper learning curve tied to the breadth of the project-management toolset. Pricing sitting behind a sales process also means the total cost only becomes clear once you're partway through evaluating.
Strong points
- Mature project management for large, multi-phase installation work
- Real UK capability: a registered UK company, native SFG20, and CP12 gas certificate support
- An AI suite launched in 2026, included without a separate licence fee (though the base price it sits on isn't published)
Worth knowing before you sign
- F-Gas is handled through a third-party marketplace app, not natively
- Core tools including Maintenance Planner, Digital Forms and GPS tracking (Simtrac) are separately priced add-ons on top of the base plan
- Reporting and dashboards are reported as limited to admin-level users
- Trustpilot UK rating of 2.2/5 as of June 2026, against reviewers citing pricing opacity and contract terms
Independently verified: G2 4.4/5 from 768 reviews. Pricing confirmed quote-only via direct check of simprogroup.com/pricing, August 2026. Read the full Joblogic vs simPRO comparison for the detailed feature breakdown.
ST
ServiceTitan
Founded 2007 in Glendale, California, and now publicly listed on the Nasdaq (TTAN) after its December 2024 IPO, with FY2026 revenue reported at $960.97m. ServiceTitan is the deepest end-to-end platform on this list for booking-to-billing workflow in HVAC, plumbing and electrical, but it is built for the American market: roughly 93.7% of its customer base is US-based. It has stated ambitions to grow in the UK and EU but has described that expansion as slower than planned as of 2026.
There's no live Joblogic vs ServiceTitan comparison page yet. In practice, very few businesses are choosing between the two, and it's worth understanding why before you spend time evaluating both: one serves UK commercial compliance work, the other serves the US residential and light-commercial trades market.
Strong points
- Full workflow from call booking through dispatch, field execution, payments and accounting reconciliation in one platform
- Strong job-profitability reporting and analytics, well regarded by reviewers
- Customer-facing automation: on-the-way texts, real-time scheduling, online payment
Worth knowing before you sign
- No UK compliance features: this is not a product built with F-Gas, SFG20 or CIS in mind
- Pricing isn't published; third-party estimates report roughly $245-500+ per technician per month plus implementation fees commonly cited from $5,000-$50,000+, and multi-year contracts with reported early-exit penalties. Treat these as unverified estimates, not vendor-confirmed figures.
- Reviewers report a heavy, involved implementation process and occasional downtime around software updates
Independently verified: Capterra approximately 4.3/5 from around 308-336 reviews; G2 category scores of 9.0/10 for ease of use and quality of support. Checked August 2026.
BC
BigChange
A UK platform, acquired by simPRO Group in October 2024 from Great Hill Partners (who retain a minority stake). Two published tiers: £79.95 and £99.95 per licence per month, but every licence bundles a hard-wired vehicle tracker and a rugged tablet or smartphone with SIM as compulsory hardware, so the sticker price isn't the whole cost.
The hardware bundle is the thing to think through hardest. It's genuinely useful if you have no existing telematics and want everything in one box, and it's wasted spend if you already run vehicle tracking through another provider, since BigChange doesn't offer a hardware-free tier to opt out of it.
Strong points
- Real telematics heritage: hard-wired trackers, AI dashcams, fuel cards and fleet management bundled with job management
- Route optimisation that reviewers rate positively even in otherwise mixed reviews
- Onboarding and customer success draw consistent praise
Worth knowing before you sign
- Neither F-Gas nor SFG20 is a marketed capability
- Hardware is bundled into the licence whether you need it or not
- Contract terms aren't published; 2026 reviews cite inflexibility, rising costs, and demands for the full remaining contract value on early cancellation
- Trustpilot UK rating of 2.1/5 as of June 2026, with 36% one-star reviews
Read the full Joblogic vs BigChange comparison for the detailed feature breakdown, including the hardware cost breakdown in full.
JB
Jobber
Built and headquartered in Edmonton, Canada, for the North American residential home-service market: lawn care, cleaning, pools, junk removal. Jobber publishes clear self-serve USD pricing across four tiers (Core $49, Connect $139, Grow $199, Plus $699 per month, plus $29 per extra user), which is more transparent than most of this list. It has no UK compliance capability at all.
A UK searcher landing here is likely comparing the wrong two things: Jobber wasn't built with a single UK regulatory workflow in mind, and even where its consumer marketing suite looks appealing, none of that offsets the compliance gap for commercial work.
Strong points
- The most polished app and onboarding experience of any vendor on this list, reviewers agree on this consistently
- A useful consumer marketing suite (booking, review management, an AI receptionist) for residential lead generation
- Transparent, self-serve USD pricing with a free trial
Worth knowing before you sign
- No support for CP12 gas certificates, F-Gas, CIS or Sage; this is simply not built for UK commercial compliance work
- No contract, SLA or PPM management, and no asset management
- Plans cap at 15 included users before you're told to "contact us"
- All prices are USD only, no GBP option, so your finance team carries the exchange-rate exposure
Jobber states 100,000+ businesses use the platform and a 4.8 App Store rating (vendor's own figures). Read the full Joblogic vs Jobber comparison.
M8
ServiceM8
An Australia/New Zealand product built for small, reactive, iPhone-equipped trade teams: cleaning, locksmiths, pools, pest control, lawn care. Priced by job volume, not headcount: Free (30 jobs/month), £25 (50 jobs), £59 (150 jobs, adds assets and forms), £119 (500 jobs, adds job costing), £269 (1,500+ jobs), with unlimited users on every paid plan.
The job-volume pricing model is worth sitting with for a minute: it's cheap for a slow month and expensive for a busy one, which is the opposite of most software pricing. A business that's growing fast will climb bands quickly, at exactly the point growth should be making software cheaper per job done, not more expensive.
Strong points
- Entry pricing is hard to beat: a free tier, then £25 with unlimited users
- A polished, fast iOS app with slick Tap to Pay support
- A clever asset QR-code workflow for small inspection jobs (gated to the Growing plan and above)
- 24/7 chat and email support, and active development, including AI Smart Helpers shipped in ServiceM8 14, September 2025
Worth knowing before you sign
- No contract or SLA management natively; only via a third-party add-on called Simpli-fi
- No stock control at any price tier
- Apple-first by design; Android users get a stripped-down "ServiceM8 Lite" app
- Job-volume pricing means the better your business does, the more bands you climb
Read the full Joblogic vs ServiceM8 comparison if you're weighing entry price against compliance depth.
TF
Tradify
Headquartered in Auckland, New Zealand, and owned by The Access Group. Job management built for sole traders and small trade teams doing reactive domestic work. Three tiers: £34 (Lite), £37 (Pro), £44 (Plus) per user per month, month to month with no contracts.
Tradify's own positioning leans into being the simpler, cheaper alternative for businesses that find contract and compliance management features a needless complexity they'll never use. That's a fair pitch for the audience it's aimed at. Where it stops being fair is the moment a Tradify customer wins a first commercial maintenance contract and discovers there's no PPM scheduler or asset register to grow into.
Strong points
- Fast setup: customers report being live on day one
- Free phone support and training on every plan, a real strength at this price point
- No contracts, month to month throughout
- A solid fixed library of UK gas and electrical certificates for domestic work
Worth knowing before you sign
- No contract or SLA management, no PPM planner, no asset register, no stock control, no customer portal
- Neither F-Gas nor SFG20 appears anywhere in the product
- Certificate library is fixed, not a custom form builder; Tradify's own FAQ states "we don't like complicated reporting tools"
- Not built for commercial contract or compliance-heavy work, by its own positioning
Read the full Joblogic vs Tradify comparison.
FE
FieldEdge
Now part of Xplor Technologies (an Advent International portfolio company), FieldEdge is built for small to mid-sized US residential and light-commercial HVAC, plumbing and electrical businesses, typically in the 5-50 technician range. No published pricing; third-party estimates suggest roughly $100 per office user and $125 per field technician per month, plus paid add-ons for inventory and advanced reporting. UK presence is marginal, at best incidental.
Like ServiceTitan, there's no live Joblogic vs FieldEdge comparison page, for the same reason: this is a US-trades tool built around QuickBooks and American flat-rate pricebooks, and the overlap with UK commercial compliance work is close to zero.
Strong points
- A built-in flat-rate pricebook (via Coolfront) for consistent HVAC and plumbing pricing
- Deep, longstanding QuickBooks integration
- A service agreement module for recurring maintenance plans with automated renewal reminders
Worth knowing before you sign
- Mobile app is reported to be a generation behind competitors like Jobber
- No UK compliance capability; built entirely around US trade workflows
- Pricing isn't transparent, and annual contract lock-in is standard
Independently verified: G2 4.1/5 from 83 reviews, Capterra 4.2/5 from around 307 reviews. Checked August 2026.
WK
Workever
Workever is UK-based, headquartered in Stratford, London, and founded in 2015, and of the smaller platforms on this list, it's the most straightforwardly UK-native. Reported pricing (via third-party listings, not directly confirmed on their own site at time of writing) is two tiers: around £29 per user per month (Base) and £39 per user per month (Ultimate, adding a form builder and stock/asset management), with a 30-day free trial.
Being UK-based isn't the same as being built for UK commercial compliance, and it's worth separating those two things clearly. Workever will feel native and familiar to a UK buyer in tone and support hours, but it isn't chasing the same F-Gas and SFG20 workload Joblogic and simPRO are built around.
Strong points
- User-friendly for both office and field staff, with a low training burden
- Solid core job management: scheduling, quoting, invoicing, real-time status updates
- Responsive customer support and accounting integrations, cited favourably by reviewers
Worth knowing before you sign
- No F-Gas or SFG20 capability; built for smaller trade teams, not commercial compliance work
- Reviewers cite invoicing gaps, including no deposit or pro forma invoicing
- Mobile app rated less favourably than the desktop experience by some users
Independently verified: Capterra 4.6/5 from 30 reviews. That's a small sample, so treat it as encouraging rather than conclusive. Checked August 2026. Read the full Joblogic vs Workever comparison.
Which one is right for you
If you're an Operations Director running multi-site contracts
You need real compliance depth and visibility across sites. Look at Joblogic or simPRO first. Compare based on whether you need install-project management (simPRO) or service-and-maintenance contract control (Joblogic).
If you're an FM or Contracts Manager with compliance exposure
F-Gas, SFG20 and CP12 native, not bolted on, matters most. Joblogic is the only platform here with all three natively at a published entry price.
If you're an SMB owner running a fleet-heavy operation
BigChange if you want tracking hardware bundled in and don't mind a fixed contract. Otherwise, most FSM platforms including Joblogic integrate with existing telematics providers.
If you're a sole trader doing domestic reactive work
Tradify or ServiceM8, depending on whether you want month-to-month simplicity (Tradify) or the cheapest possible entry point (ServiceM8's free tier).
If you're based in North America
None of Joblogic's UK-specific strengths apply to you. Jobber for residential, ServiceTitan for larger HVAC/plumbing/electrical, FieldEdge for smaller shops already on QuickBooks.
If you're a UK micro-business wanting the simplest possible job app
Workever, UK-built with transparent, low-commitment pricing.
By industry: what differs trade to trade
"Field service management software" covers wildly different work. Here's what to weight most heavily by trade, with links through to the deeper industry pages where we've written the full picture.
CP12/LGSR generation and storage is non-negotiable. Joblogic and simPRO cover this natively; everything else on this list needs a workaround or doesn't offer it.
F-Gas handling is the deciding factor here. Native in Joblogic; an add-on in simPRO and ServiceM8; absent everywhere else. In the US market, ServiceTitan and FieldEdge are the established names, with different (non-F-Gas) compliance concerns.
For commercial electrical contractors, CIS handling and a full certificate audit trail matter more than app polish. For a sole electrician doing domestic work, Tradify's fixed certificate library is lighter and cheaper.
Domestic-only plumbers can run lean on Tradify or ServiceM8. Once gas work and commercial contracts enter the mix, the compliance gap becomes the deciding factor, and that points back to Joblogic or simPRO.
FM contracts typically span multiple compliance regimes across a whole site portfolio at once. This is the use case Joblogic is built around most directly, with SFG20 planned maintenance sitting alongside gas, electrical and fire compliance in one system.
Certification, inspection cycles and audit evidence carry legal weight in this trade. Look for native PPM scheduling and a certificate library that's built for the specific standards you're inspected against, not a generic forms builder.
Feature depth, side by side
Where the previous table was pass/fail on compliance, this one covers the operational features that decide day-to-day fit.
| Capability | Joblogic | simPRO | BigChange | ServiceM8 | Tradify |
|---|---|---|---|---|---|
| Stock / asset management | Native | Manual updates | Not marketed | None at any tier | None |
| Subcontractor management | Native portal | Limited visibility | Not marketed | Work-sharing only, no compliance docs | Scheduling only |
| Customer portal | Native | Yes | Yes | Booking/asset pages only | None |
| Accounting integrations | Sage, Xero, QuickBooks, KashFlow, FreeAgent | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| CIS handling | Native | Not confirmed | Not confirmed | Not offered | Not offered |
| Support model | 24/7, 2-min avg response | Not published | Praised in reviews | 24/7 chat and email | Free phone + training, every plan |
Jobber, ServiceTitan, FieldEdge and Workever are omitted from this table because their feature sets are built around non-UK-commercial workflows and aren't directly comparable on these specific rows; see their individual sections above.
Switching and implementation: what happens
Most businesses on this page aren't buying FSM software for the first time; they're switching off something that's stopped working, usually spreadsheets that grew past what one person can track, or a platform they've outgrown. Two things decide whether that switch goes smoothly.
Data migration. Customer records, asset histories, open jobs and certificate archives all need to move without gaps, and a gap in a compliance record isn't just inconvenient, it can be a genuine audit problem. Ask any vendor exactly what gets migrated automatically versus what you'll need to re-enter by hand, and get a realistic go-live date, not an optimistic one. Joblogic's onboarding team runs this as a structured process around real trade data (certificates, asset registers, contract structures) rather than a generic spreadsheet import, which is why most customers report going live in weeks rather than months.
The exit question. Before you sign anything, ask what happens if you leave. Can you export your full job history, customer data and compliance records in a usable format, or does the vendor own that data in a way that makes leaving expensive on principle rather than on price? Several vendors on this list don't publish their contract terms at all, and 2026 reviews of at least two (BigChange, and third-party commentary on ServiceTitan) specifically cite demands for the full remaining contract value on early cancellation. Get this in writing before go-live, when you're still in a position to ask, not after, when you're not.
Ten questions worth asking on every demo call
A good demo answers these without you having to push. If a vendor dodges more than two of these, that's information too.
- What's the total monthly cost at our actual headcount, including every add-on we'd need on day one?
- Is F-Gas, SFG20 or CP12 handling native, or does it route through a third-party app?
- What's the realistic go-live date for a business our size, and what's included in that migration?
- What data can we export, in what format, and how quickly, if we ever leave?
- What's the minimum contract term, and what happens financially if we cancel early?
- Which of our existing tools (accounting, telematics, parts catalogue) integrate natively today, versus "on the roadmap"?
- What does support actually look like at 7am on a Monday when an engineer can't log in?
- How is pricing likely to change as we add users or sites over the next two years?
- Can we speak to a current customer in our specific trade, not just a case study logo?
- What's excluded from this demo that we'd only discover after signing?
What switching to Joblogic looks like
"Maintenance turnover has grown from £6.5m to £20m since 2018. We capture every job, invoice faster, and have complete visibility."
Sam Allen, Director of Maintenance, East West Connect
Read the full case study →"Joblogic scaled with the business as we grew from £5m to £20m."
Ian Marriott, Managing Director, Accent Services
Read the full case study →"Invoicing time per job went from 15 minutes to about one."
David Morrow, Business Process Specialist, Parr FM
Read the full case study →"We grew our workforce by over 500% in a year. Without Joblogic, we wouldn't have coped with that scale of mobilisation."
Stephen Williams, Managing Director, Time Assured
Read the full case study →"+25% first-time fix rates since implementing Joblogic."
William Austin Services
Read the full case study →All named, attributed customer results, each linking to its own full case study. No composites, no "up to" claims. Browse every story in the full customer hub.
Questions people ask
What is the best field service management software for UK companies?
It depends on what you're running. For commercial service and maintenance contracts with compliance obligations, Joblogic and simPRO are the two built natively for the UK market. For small reactive domestic work, Tradify, ServiceM8 or Workever will be cheaper and simpler. For fleet-heavy operations, BigChange bundles telematics in. There is no single "best," only best fit for your work type; see the comparison table above.
Which FSM software has the best compliance features?
For F-Gas, SFG20 and CP12/LGSR gas certification natively, without a third-party add-on, Joblogic and simPRO are the only two on this list that offer all three. Joblogic additionally handles CIS. BigChange, ServiceM8, Tradify, Jobber, ServiceTitan and FieldEdge either don't offer these or require a separate add-on product.
What is the best job costing software for field service in the UK?
Joblogic and simPRO both handle job costing at a commercial level natively. ServiceM8 gates job costing behind its £119/month tier. Tradify and Jobber offer lighter job costing suited to smaller trade businesses rather than multi-contract commercial operations.
What is the best subcontractor management software for field service?
Joblogic has a native subcontractor portal covering compliance documentation, not just job assignment. simPRO offers subcontractor visibility but with more limited depth. ServiceM8's "Network" feature and Tradify's subcontractor scheduling both handle work-sharing but neither manages compliance documents for subcontractors.
What is the best software for electrical contractors?
For commercial electrical contractors handling certification and compliance documentation, Joblogic's native gas and electrical compliance workflows and CIS handling make it the strongest fit on this list. For a sole electrician doing domestic work, Tradify's fixed certificate library is a lighter, cheaper option.
What is the best HVAC service software for engineers?
In the UK, Joblogic and simPRO both offer HVAC-specific compliance and PPM scheduling. In the US market, ServiceTitan and FieldEdge are the two most established HVAC-focused platforms, with ServiceTitan the deeper (and pricier) of the two.
What is the best work order management software?
For commercial-scale work order and contract management with a full audit trail, Joblogic and simPRO lead. For simpler, lower-volume work order tracking, ServiceM8's job-based pricing model or Tradify's flat per-user pricing are both viable, cheaper options.
What is the best software for facilities management (FM) companies?
FM contracts typically span multiple compliance regimes across a single site portfolio: gas, electrical, fire and security, HVAC. Joblogic is built specifically around that multi-discipline, multi-site FM workflow with native compliance tracking. simPRO is the other genuine option if your FM work leans project/install-heavy.
What is the best asset management software for field service?
Joblogic offers native asset management with real-time updates. simPRO offers asset tracking but reviewers report it requires manual updates rather than syncing live. Tradify, Jobber, FieldEdge and Workever's base tier don't offer asset management at all; ServiceM8 doesn't offer it at any tier.
Is simPRO or Joblogic better for a UK service business?
Both are UK-capable. The practical difference is centre of gravity: simPRO is strongest for large capital and multi-phase installation projects, with F-Gas as a paid add-on. Joblogic is built around ongoing service and maintenance contracts, with F-Gas, SFG20 and CIS all native, and is the only one of the two that publishes a starting price. See our full Joblogic vs simPRO comparison for the detailed breakdown.
How much does field service management software cost in the UK?
Published UK pricing ranges from around £25-29 per user per month at the small-business end (ServiceM8, Workever) to £34-45 per user per month for platforms with fuller compliance and contract management (Tradify, Joblogic), up to £79.95+ per licence per month where hardware is bundled in (BigChange). simPRO and the US platforms (ServiceTitan, FieldEdge) don't publish pricing publicly. See "the hidden costs nobody asks about" above for what the sticker price usually leaves out.
How long does it take to implement field service management software?
It varies by platform and how much historical data needs migrating. Simpler platforms like Tradify and ServiceM8 report customers live within days. Joblogic's structured onboarding typically has customers live within weeks. ServiceTitan's enterprise implementation is reported to be the most involved on this list, sometimes running months for larger operations. Always ask for a realistic timeline for a business your size specifically, not a generic average.
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There's no single right answer on this page, only the one that matches how your business runs. Wherever you land, we hope this made the choice easier.
Or browse the full competitor comparison hub for every platform we track.