Business Tips & Strategies

When it comes to conquering the challenges of facilities management, one of the biggest issues is making sure that all assets and equipment maintain all maintenance requirements to ensure functionality and reduce downtime. 60% of businesses are focused solely on reactive maintenance, where an engineer is sent out to look at an asset after errors […]

The HVAC service sector is a competitive place to be. Your customers have no shortage of options for where they can get their HVAC units serviced, which means as a business you’re constantly fighting to maintain the standard of service that customers expect. Meaning that issues such as recruiting HVAC engineers can have a dramatic […]

Field service management (FSM) software has become one of the most effective ways that field service businesses can use to improve their operational efficiency. Whilst it can be easy to fall into the marketing spiel about what kind of impact FSM software can have on your day-to-day operations, the reality is that it can greatly […]

Data-driven decision-making is a buzzword that has become prominent in all forms of business types, and the world of field service management is no different. At its core it means that your business should be using easy-to-access field service analytics and data to drive informed decisions about how your business operates. Often this conversation is […]

The modern business landscape for a field service business is defined by its fast-paced nature and the ever-present need to stay competitive and deliver high-quality customer experiences. One of the most effective ways a field service business can do this is via streamlining and automating workflows and optimising how resources are used, so that the […]

Upselling happens in all sectors, but in field services it can be particularly challenging, especially if maintenance routines have everything running perfectly! Nevertheless, it’s still an achievable revenue booster if an upselling strategy is carefully implemented. There’s definitely an art to upselling. This blog tells you everything you need to know.

Inflation is at its highest for 40 years! The cost of doing business has skyrocketed and companies must decide how to offset the increased costs caused by supply chain issues, labour shortages, spiralling energy bills, and inflation.   Many businesses will have no choice but to pass costs on to customers. The big question is – […]

Stress is something that can severely affect your employee’s performance. To help you find out if it’s an issue with your team this blog explains how to do a stress risk assessment and what you can do to reduce it. And it’s a big problem, according to the latest Labour Force Survey, 822,000 workers were […]

When you’re past the start-up stage and scaling is your next vision, is it worth spending valuable time trying to build your presence online? It’s a question all SME business owners ask themselves, and it’s an equally important consideration for reputation and business growth in field services. This blog outlines the essential first steps you […]

How Electrical Certificate Software Can Help Your Business Electrical certificates are written and given out to businesses and landlords who have completed an electrical safety inspection. While simple enough, at first glance, your electricians creating and distributing these certificates can be labour-intensive – especially if done manually. Luckily, electrical certificate software can help automate and […]

The Government is shifting gear to get closer to the 2025 Future Buildings Standard. It means Building Regs are being updated to ensure future homes, shops and offices are more energy efficient.  If you’re in a construction-related business, or you’re a domestic installer, you’ll need to know what the changes are and how they will […]

How we use office buildings and facilities is changing since the pandemic. What does hybrid working mean for facilities management? What happens to workspaces when people no longer need a permanent desk? How can buildings be maintained and run efficiently when occupancy fluctuates? This blog explores some of the logistical challenges and explains how CAFM […]