Business Tips & Strategies

The GDPR comes into force on May 25th, 2018. If you have not started preparations already, now should be your time to act. Most of the main concepts and principles of the GDPR are similar to those set in the current Data Protection Act. Therefore, if you comply with the current law then this can be a starting point to build from. With that said, there are still significant changes you [...]

What Exactly Is the GDPR? Coming into effect on May 25th, 2018, the GDPR stands for General Data Protection Regulation. The purpose of this law is to provide tighter regulations in regards to protecting the personal data of EU citizens. Any business which offers their goods or services to EU residents will be affected, no matter where or how big their organisation is. The rights of EU [...]

Maintaining a high degree of kindness and courtesy has always been a constant factor in improving customer relationships. However, with the advent of technology, both customer expectations and the need for businesses to step up their efforts to match these expectations amidst this atmosphere of ultra-competitiveness have grown. Hence, ensuring a free-flowing communication process with [...]

As a business operating in the service industry, your clients should be at the heart of everything you do. With that in mind, providing stellar client treatment and meeting their demands for service and support is vital. Many companies are now realising that field service management software can be one of the most effective tools in achieving a high level of customer satisfaction. Thi [...]