Business Tips & Strategies

Maintaining a high degree of kindness and courtesy has always been a constant factor in improving customer relationships. However, with the advent of technology, both customer expectations and the need for businesses to step up their efforts to match these expectations amidst this atmosphere of ultra-competitiveness have grown. Hence, ensuring a free-flowing communication process with [...]

As a business operating in the service industry, your clients should be at the heart of everything you do. With that in mind, providing stellar client treatment and meeting their demands for service and support is vital. Many companies are now realising that field service management software can be one of the most effective tools in achieving a high level of customer satisfaction. Thi [...]