Introduction

Kelcom Networking Solutions Ltd, a Co. Kildare–based system integrator with more than 25 years of experience. Founded in 1999 and incorporated in 2000, the company began as an electrical contractor before expanding into fibre optics, radio transmission, CCTV, wireless, and access control. 

Today, Kelcom provides end-to-end solutions that bring together electrical services with advanced networking and technology. From fibre optic networks to CCTV, access control, and wireless infrastructure, the team helps customers achieve reliable, future-ready systems. 

What sets Kelcom apart is its people. A commitment to continuous training and a focus on honest, straightforward service has built strong, long-term relationships. Customers value the company not only for its technical capability but also for the personal support that comes with it. Declan himself jokes that being in his late fifties, he is “still in Sniper Alley,” yet he has fully embraced the technology. For him, the ease of use of Joblogic was another sign that the system could work for everyone across the business. 

Why Kelcom chose Joblogic

For Kelcom, the biggest frustration was the amount of paperwork involved in running day-to-day operations. Jobs were written down by hand, making it hard to track progress and causing unnecessary stress for the team. Declan Kelly, Chief Executive, wanted a more reliable and transparent way of managing work. 

“We were getting fed up with writing everything down and not being able to keep track of jobs,” says Declan. “It just was not sustainable if we wanted to keep improving how we operate.” 

To modernise effectively, Kelcom identified a number of priorities for any new system: 

• A digital way of managing and tracking jobs  

• A platform that could support the full lifecycle of a job 

• A system that was simple to onboard and easy for staff to use 

• The flexibility to add small but important details such as customer logos that make a difference 

A trial of a German system came first, but it offered only the basics. After receiving a recommendation from Castle Pools, a trusted contact with first-hand experience of Joblogic, they decided to take a closer look. “After just a couple of days reviewing the system, it was a no brainer,” Declan explains. “Joblogic gave us exactly what we were looking for and more potential than we expected.”                    

The onboarding process reinforced that decision, with Declan noting how one of Joblogic’s trainers, Damien, was attentive and explained everything in simple terms that made it easy to get started. 

What Joblogic has done for Kelcom

Kelcom had only been using Joblogic for two months at the time of speaking, but the impact was already clear. Onboarding exceeded expectations, with training sessions delivered in a way that made the system easy to understand and quick to adopt.  

“The training was excellent,” says Declan. “Damien was very attentive and explained things in a simple way. That gave us the confidence to get up and running straight away.” 

Since introducing Joblogic, Kelcom has seen a number of early improvements: 

• Digital job sheets allow customers to receive clear updates without long email threads 

• Full visibility of the lifecycle of each job reduces stress and keeps the team in control 

• Faster turnaround times help the company deliver a better service to its customers  

• The system provides a central hub that supports smoother management across the business 

The benefits were felt almost immediately. As Declan puts it, “Joblogic makes my job easier.”