Introduction

A family-run business with 35 years of experience, Celsius Commercial Refrigeration Ltd has built a reputation for trusted service across the South East. Today, Directors Lauren Dunican and Kieran Reddall lead the company with the same commitment to quality, care, and reliability that has kept customers loyal for decades. 

As demand grew, so did the strain of relying on outdated systems. The team recognised the need for modern software that could keep pace with their workload and support long-term growth. That search led them to Joblogic. 

Why Celsius chose Joblogic

For a small, family-run team, paperwork had become a nuisance they could no longer ignore. Service sheets were written by hand and passed to a bookkeeper before invoices could be raised. Payments were often delayed for days, and job history was stored away in boxes of records. 

“Before Joblogic, I was spending two hours every day re-entering job details into spreadsheets,” says Lauren Dunican, Director at Celsius Refrigeration. “It was slow, repetitive, and it took time away from customers and growth.” 

Celsius set out to find a system that would: 

• Integrate with Xero to speed up invoicing and improve cash flow 

• Provide a clear planner tool to schedule work and track engineers at a glance 

• Make it easy to search job history by asset for faster answers 

• Give engineers instant access to records on their tablets to reduce repeat call-outs 

After reviewing their options, Celsius chose Joblogic for its ease of use, powerful features, and ability to centralise everything in one place. 

What Joblogic has done for Celsius

Embedding Joblogic into their workflow has allowed Celsius to move on from the admin that was weighing them down and fully focus on serving their customers. Manual tasks that once took hours are now automated, giving both the office team and engineers more time to deliver value. 

• Time saved on admin: The team estimates they save around two hours of admin work every day. That adds up to a full working week each month, and three months across a year. This time is now spent on growing the business instead of just keeping up. 

• Faster invoicing and payments: The team now sends invoices instantly, so customers receive paperwork on time and the business gets paid more quickly. 

• Fewer repeat call-outs: Engineers can access complete job and asset history on their tablets, which reduces wasted visits and improves first-time fixes. 

• Stronger records: Every job is logged digitally, giving the team immediate visibility and ending the reliance on paper files. 

“Joblogic has made us much happier as a company,” says Lauren. “Everything is faster, easier, and all in one place. I could not imagine going back.”