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Facilities Management

BMS - Bulk Meter Services ltd

22 Users 

The extra team member: BMS unlocks hidden capacity with Joblogic 

 

BMS logo

 

Manual tracking and fragmented workflows were limiting BMS’s efficiency, reducing job visibility, causing unnecessary delays, and increasing administrative burdens. To support growth and ensure high compliance standards, they adopted a centralised, cloud-based platform.

It saves us 10 hours of admin time every week. That’s time we now spend on things that actually move the business forward.

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Jason Taunton 
Service Manager
BMS- Bulk Meter Services Ltd.

Introduction

BMS is a UK-based facilities management specialist with deep expertise in fuel infrastructure and liquid measurement. BMS provides end-to-end services, including installation, maintenance, reporting, decommissioning, and asset lifecycle support. These solutions are delivered across complex environments such as chemical plants, defence bases, and industrial sites. 

Founded in 1982, BMS has grown from a small operation into a trusted partner for the Ministry of Defence, oil companies, and facilities management firms. With engineers stationed nationwide and a 24/7 service model, the business combines technical precision with responsive, high-coverage support. Its focus on quality, compliance, and client relationships has built long-term trust across critical sectors. 

As operations scaled, BMS began facing challenges in job visibility, team coordination, and administrative consistency. Manual systems could no longer keep pace. To continue growing without sacrificing performance, the company began searching for a smarter, more scalable solution. 

Why BMS chose Joblogic

As BMS scaled its operations and took on more complex projects, one problem kept resurfacing: inconsistent job management. Each manager had their own way of working, job statuses were unclear, and key information was buried in spreadsheets, paper diaries, or email threads. It created delays, confusion, and risked damaging their professional reputation.  

“We had no consistent way to track what was happening with a job,” says Jason Taunton, Service Manager at BMS. “If a manager was off, no one else could pick things up. Jobs would just hang in the air.”  

To support their growing workload and reduce reliance on manual admin, BMS defined several key priorities for a new system.  

  • A single platform to standardise job workflows and PO handling 
  • Real-time visibility into job progress for the whole team 
  • A more efficient way to manage engineers’ schedules and updates 
  • A faster, less manual invoicing process to improve cash flow 

They needed software that would improve existing workflows, not complicate them. “Joblogic made sense straight away,” Jason explains. “It was easy to get started, and it just worked the way we needed it to.” 

After reviewing several options, BMS selected Joblogic for its intuitive interface, out-of-the-box fit, and the immediate improvements it brought to job tracking and operational control.  


What Joblogic has done for BMS

Joblogic’s operational support has allowed BMS to focus their expertise on service delivery, while increasing job visibility, improving team communication, and accelerating admin-heavy workflows. 

  • Saved 10 hours of admin time per week, allowing the team to focus on more strategic, growth-focused work.  
  • Improved job visibility with real-time updates, allowing managers to track progress instantly and keep jobs on course.  
  • Standardised workflows across the business, ensuring consistency and reducing the risks of errors or delays.  
  • Streamlined engineer communication, with shared access to job data improving coordination between the field and back office.  
  • Accelerated invoicing, replacing manual worksheets with automated processes that support faster payments and stronger cash flow.  
  • Enhanced professionalism, giving teams and clients a clearer picture of every job from start to finish.  
  • Wider adoption across the business, including successful delivery of a major project entirely through Joblogic. 

 

The Joblogic features BMS uses most

BMS has integrated several core Joblogic features into its daily operations, helping engineers and office staff stay aligned, responsive, and efficient. 

Job scheduling and tracking

Managers assign and monitor jobs consistently, reducing miscommunication and ensuring visibility across the team.  


Mobile access for engineers

Field staff use the Joblogic app to view job details, update progress, and reduce paperwork – without needing to return to the office.  


Automated invoicing

Invoices are generated faster, with fewer errors, improving both cash flow and admin efficiency.  


Centralised digital records

Everyone accesses the same up-to-date job information, improving collaboration and client transparency.  

While BMS is not yet using Joblogic’s project management module, the team is actively exploring its potential as they continue to scale. The goal is to unlock even greater coordination and control as larger, multi-phase jobs come into scope.  

Key takeaways

Joblogic has supported BMS in achieving measurable improvements in job management, visibility, and operational efficiency. The most impactful results include: 

  • 10 hours saved per week by automating admin and reducing manual processes 
  • Faster invoicing and improved cash flow through digital worksheets and streamlined billing 
  • Full visibility into job progress for managers, reducing missed tasks and delays 
  • Consistent job handling across the team, thanks to standardised workflows 
  • Improved communication between engineers and the back office through real-time updates 
  • Greater professionalism and fewer errors, boosting client confidence and internal performance 
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