Introduction

Achieve together is one of the UK’s largest providers of specialist care, with a network of around 450 homes supporting individuals requiring additional care. Their services range from supported living to residential care, with each setting carefully adapted to meet the unique needs of the people who live there. 

The people they support are at the centre of everything Achieve together does.  Every home must be safe and comfortable, creating the right environment for the people they support to live fulfilling lives. 

Delivering this requires a maintenance operation that can respond quickly to urgent issues, while also managing planned compliance work. From ensuring essential facilities are always operational, to adapting living spaces for individual needs, the estates team works continuously to keep each property running smoothly. 

Why Achieve together chose Joblogic

Prior to Joblogic’s integration, Achieve together relied on legacy platforms, which had become increasingly difficult to maintain. 

Achieve together needed a single, modern platform that could unite their maintenance, compliance, and procurement processes, while providing greater visibility for managers across the UK. 

“Previously, a manager could log a job, but had little idea of its progress or history,” explains Kris Love, Achieve together’s IT Systems Product Lead. “Now, they can see updates in real time, know when an engineer is arriving, and track work right through to completion.” 

After reviewing options, Achieve together selected Joblogic for its ability to consolidate multiple systems into one, give operational teams instant access to information, manage procurement, including subcontractor maintenance work, and support long-term improvements in both efficiency and communication.

What Joblogic has done for Achieve together

Once implemented, Joblogic quickly delivered tangible results. 

By moving to a single Joblogic system, Achieve together now benefits from real-time visibility, improved communication, and a more connected estates team. 

• Unifies jobs and compliance: Managers can now see all maintenance tasks and compliance information in one system. 

• Delivers real-time updates for managers: Job statuses are visible instantly, allowing managers to track progress, view job histories, and gain greater visibility over maintenance tasks in their homes. 

• Streamlines subcontractor management: The recent launch of the subcontractor portal has simplified coordination with contractors, improved oversight and digitalised “off-system processes” 

• Saves time across the estates team:  Features such as the purchase order process and to-do list have increased the speed of administrative tasks. 

• Supports collaborative development: Working closely with the Joblogic team has led to new features tailored to the specific needs of the care sector, ensuring the system continues to evolve with Achieve together’s requirements.