24/7 customer support

Joblogic offers full support 24 hours a day, 7 days a week. Whether you're working late, managing emergency repairs, or handling weekend maintenance, our team is always available. 

Joblogic's support is rated highly for responsiveness and expertise. We resolve issues fast and help your team make the most of the system. Unlike Uptick, which generally provides support only during business hours, Joblogic is always here when you need us. 

Built-in F-Gas compliance

Joblogic offers built-in F-Gas compliance tools via REFCOM, helping businesses stay fully compliant with regulations. Uptick, however, does not currently provide direct built-in support for F-Gas compliance. 

Engineer GPS tracking & route scheduling

Joblogic includes real-time GPS tracking and advanced route optimization to enable efficient dispatch and better field visibility. Uptick does not offer built-in GPS tracking or advanced route scheduling capabilities. 

Real-time team communication

Seamless teamwork is crucial. Joblogic’s real-time messaging feature keeps engineers and office staff connected at all times, allowing instant updates, faster decision-making, and smoother collaboration. Uptick currently does not provide built-in real-time messaging, which may limit immediate communication in the field. 

Real multi-tenancy: Separate SLAs, contracts & billing

Joblogic offers true multi-tenancy with fully separate SLAs, contracts, billing, and portals for each tenant, even on the same site. In contrast, Uptick only supports multiple contacts at a site and does not provide true tenant separation, or individual contracts and billing.