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Real-time job tracking
Track the progress of job status updates in real-time, for your entire mobile workforce. With live GPS tracking you can see the status of each job throughout its lifecycle from creation to completion. This makes it very easy to keep both customers and managers informed of job progress and gives you the confidence to grow your service business whilst minimising administration costs. Easily log and deploy jobs, search and filter by job status and add notes at the click of a button. The back office gets alerted when jobs are completed and updated in the job tracking app. They can open the job and quickly quality check the information from the mobile app before creating an invoice to send to the customer.
World-class mobile engineer app
Our world-class mobile app seamlessly connects your field staff to your back office, allowing your engineers to provide updates on-site and feed them back to your office staff instantly. In addition, the app grants your engineers access to a digital library of forms and documents, and allows them to capture customer information and accept payment on-site.
But where other field service apps can let you down if your staff are working in areas with poor internet coverage, Joblogic’s mobile app can continue to capture information, which is then immediately synced with the back office’s system once internet connection has been restored, ensuring no loss of information and keeping your team on the same page.
Speedy dispatch and job scheduling
Job scheduling has never been so easy. With Joblogic, choose a customer, log a job and assign it to an engineer in just a couple of clicks. This gives field service businesses the flexibility to dispatch work more quickly which can lead to improved productivity. Joblogic’s drag and drop calendar makes job scheduling and dispatch far more efficient. As soon as jobs are logged, they are readily available to be assigned to engineers. All unallocated jobs can be grouped together by geographical area, priority or even by customer. You can choose from a range of different calendar views when managing your team’s schedule, including weekly or monthly views, grid views, list or map views. This helps to clearly visualise the availability of multiple team members without the worry of overbooking. From there, it's a click of a button to assign a task via our job planning software.
Dedicated customer portal
Add value to your service by providing real-time web access to your customers through Joblogic. Not only will this improve your business reliability in the eyes of the client but it can also prove to be a crucial time-saver by removing the administrative burden on the contractor. Our software gives customers the ability to view job updates as well as all PPM contracts and schedules. They can download invoices, view site asset registers, approve quotations and also review their F-gas compliance registers.
Invoicing and accounts integration
Joblogic takes all of the data from the mobile app and uses it to automatically cost and price your jobs. You can store different rates for different clients or work on quoted values, while it's easy to create professionally branded invoices that can be emailed to your customers. There's no need to re-enter the data into your accounts system either as we can integrate to all of the main software packages.
Dave Rawlings
Managing Director, Oakland Air Control Ltd
Joblogic has made it easier for us to save time within the office; it has helped us to use our current resource more effectively and to begin work on more profitable tasks.
Tristan Spence
Director, TRS Cooling
The Refcom module was a major deciding factor in our move to Joblogic. We are now far more organised and proactive with our PPMs, have confidence in our asset tracking and F-Gas compliance and tracking.
Book your free demo today!
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