The Microsoft 365 integration connects Outlook and shared calendars directly with Joblogic, so your team can manage email, scheduling, and job communication in one place. If your business already relies on Microsoft 365 day to day, it stops work from being split across two separate systems.

Service coordinators, operations managers, and admin teams can send emails from jobs, quotes, and invoices without switching to Outlook. They can also view engineer calendars in the Joblogic planner and search email history from the same place.

Shared mailbox support, flexible sender profiles, and automated notifications help keep communication clear and consistent.

The result is better coordination, more accurate scheduling, and a clearer record of customer communication, all within Joblogic.

Who it’s for

The Microsoft 365 integration is designed for service businesses already using Microsoft 365 for email and calendar management, and wanting those tools connected directly to their operational workflows.

It helps teams who:

• Switch between Outlook and Joblogic to manage customer communication and job updates
• Struggle to see engineer calendar availability when scheduling work
• Need to send professional emails from shared mailboxes or with consistent branding
• Want job-related emails stored alongside the relevant job record, not separately in Outlook
• Need to track and search communication history linked to specific jobs or customers

Business benefits

Stop switching between systems

Email, calendars, and job communication all sit within Joblogic, so your team spends less time moving between tools and more time getting work done.

Schedule work with full visibility

Seeing Microsoft 365 calendars alongside the engineer planner means scheduling decisions are based on live availability, not guesswork.

Keep communication organised and on record

Emails linked to jobs, quotes, and invoices keep the full conversation history in the right place, so it is easy to find and never disconnected from the work it relates to.

Communicate professionally at every touchpoint

Consistent sender details, shared mailbox support, and branded signatures mean every customer email reflects well on your business, no matter who sends it.