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Appliance Repair Service Software
Streamline your day to day operations and boost sales with Joblogic.
Reactive and Planned Maintenance
Maintaining your client's appliances and utilities can be a full-time job if your scheduling system is inconvenient and unreliable. With Joblogic, all your tasks are organised in a centralised system that makes it easy to add new jobs, monitor service requests, create reports and track your technicians’ activities. Your engineers will also have access to service history, compliance forms, equipment checklists, service files and invoices, all on-site. Whether your business routinely carries out reactive or planned maintenance, our appliance repair booking software can manage your jobs from start to finish.
Keep Your Clients in the Know
Your clients are your most important asset, so keeping them informed is key to developing happy, long-term relationships. With Joblogic, you can send out multiple job information updates via our customer portal, reducing admin burden and increasing customer satisfaction. Provide status updates, images, notes, cancellation/delay notices, invoices and more on the fly. They'll also be alerted via email or SMS when their technician is en route or when the job is ready to be completed.
Enhanced Invoicing & Quoting
Giving your customers a hassle-free experience extends to all aspects of your business, including invoicing. With Joblogic, your technicians can automatically schedule contract invoices to send to your clients at a specific date. And if your company provides planned maintenance visits, Joblogic's regular billing feature is especially useful. All that's required is to set a contract amount, choose the service call frequency, and enter your client's contact details. Joblogic will then calculate each month's amount and send the invoice directly to your clients. These invoicing tools can help businesses stay on top of their accounts receivable while saving time and effort in writing out invoices.
Track & Monitor Job Progress
Your technicians's activities essentially determine the success of your business. They drive to and from jobs, repair and maintain appliances in customer homes, and collect payments when required. Joblogic's software allows for seamless integration with your own system, then lets you track a project from start to finish to ensure everything runs as expected. You can receive notifications on job completion times, read customer feedback and book future jobs, all from a few clicks. Managers can also evaluate their technician's performance on several factors to reward top performers on their team.
Create Customised Quotes
A quote that converts leads into customers is attractive, provides value, and has accurate information. Joblogic helps you create quotes tailored to individual clients by offering a range of customisable templates from our library. You can then easily send them to customers via email or SMS, ensuring you're capturing sales leads immediately. Clients can also approve their quotes online, making the process entirely paperless and more efficient.
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