Joblogic vs Service Geeni

24/7 customer support team

Joblogic offers full support 24 hours a day, 7 days a week. Whether you're working late, on call at the weekend or handling an urgent issue, our team is always available.

Our support is consistently rated among the best for being responsive, knowledgeable and helpful. We work with you to resolve issues quickly and make sure you are getting the most out of the software.

Support is available through live chat, phone or email, giving you flexible options to suit your workflow. Unlike Service Geeni, which only offers support during office hours, Joblogic is here whenever you need assistance.

Mobile form

Capture detailed job information, safety checks, and compliance data directly on-site using digital forms in the mobile app. Include photos, signatures, and custom fields to ensure accurate, consistent records. Forms are instantly submitted to the back office for faster processing and improved efficiency.

Route planning

Optimise engineer routes to reduce travel time and fuel costs while maximising daily job capacity. Assign jobs efficiently based on location and real-time availability to improve scheduling and minimise delays. This helps boost overall efficiency, improve customer satisfaction with quicker response times, and support more reliable, streamlined service delivery.

Customer portal

Give your customers 24/7 access to log jobs, request and approve quotes, track job progress in real time, view important documents, and manage invoices all in one secure, easy-to-use online portal. Improve communication, reduce admin time, and empower customers with full visibility and control over their services.

Recurring maintenance plan

Schedule and manage regular service visits to prevent unexpected breakdowns, extend equipment lifespan, and ensure full compliance with safety and industry standards. Automating planned maintenance helps reduce costly emergency repairs, maintain optimal performance, and give customers confidence that their assets are always in top condition.

To-Do lists

Create, assign, and manage task lists for individuals or teams to keep daily operations organised. Track progress in real time, set deadlines, and ensure important activities are completed on schedule. Supports better team accountability and overall efficiency.