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Fast, reliable job management for businesses specialising in urgent, reactive maintenance.
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Take control of every job with live tracking, intelligent scheduling, and mobile management.
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Optimise resource allocation, automate scheduling, ensure compliance, and maximise profitability.
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Transform the way you manage compliance with our dedicated cloud-based platform.
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BESA chose to partner with Joblogic primarily because it offered practical digital solutions that met the diverse needs of its members. Iain emphasises that their decision was motivated by several core factors:
Joblogic has been a trusted partner for many years, offering each BESA member a free licence to introduce them effectively to digital job management. This has proved to be a strong incentive, encouraging members to engage with the platform.
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Joblogic provides a large Marketplace with over 100 specialised apps, allowing members to pick and choose those most relevant to their specific operational requirements. This flexibility ensures each member can customise how they use Joblogic to suit their unique needs.
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NCG’s spreadsheet-based maintenance process became unmanageable, slowing visibility and collaboration across 75+ services.
All maintenance jobs were managed in a single spreadsheet, making it difficult to handle work across 75+ services.
The system became harder to maintain as more sites were added.
Tasks were tracked manually using a basic traffic-light system, leading to confusion and slow updates.
Long email chains were required for updates, resulting in poor visibility and inconsistent collaboration.
Departments and external contractors struggled to work together efficiently due to slow and fragmented communication.
NCG needed a scalable, centralised system to streamline maintenance operations and improve real-time visibility and teamwork.
NCG needed a structured, centralised system that could scale with 75+ services.
They required real-time visibility of maintenance and compliance.
The team wanted a solution that supports live job tracking and instant reporting.
They needed a simple, easy-to-use interface suitable for colleagues with varying technical skills.
NCG aimed to improve collaboration across departments and with external contractors.
If you’re a BESA member, then make sure to sign up for your free Joblogic license now!
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Joblogic’s Marketplace offers over 100 individually tailored apps that BESA members can select according to their needs. Members benefit from being able to access a range of targeted digital solutions, each specifically designed to address practical challenges and streamline operational tasks.
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The Lone Worker tool significantly improves member safety by ensuring field staff operating in isolated or remote areas are always contactable. This gives both managers and engineers peace of mind, providing valuable support and reassurance that members are protected during challenging working conditions, no matter where they are.
An overview of the four essential phases guiding the project from initial discovery to final delivery.
STEP
1
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Conducted in-depth workshops with key stakeholders to understand challenges, map current workflows, and validate the most critical needs for change.
STEP
2
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Outlined the core MVP features—intelligent scheduling, mobile engineer app, invoicing, and reporting—aligned to business priorities.
STEP
3
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Launched a pilot with selected engineers to validate usability, collect feedback, and refine the system before wider deployment.
STEP
4
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Rolled out Joblogic across departments with structured onboarding and tailored training for engineers, administrators, and managers.
STEP
5
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Introduced advanced reporting and a customer portal while providing ongoing support and enhancements to drive long-term value.
A structured process that ensured the right solution, smooth adoption, and long-term impact for the client.
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Review processes and align technology to client needs
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Pilot, train, and roll out across the organization
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Ongoing updates, feedback, and long-term growth
