Comparison
Joblogic vs ServiceM8
ServiceM8 is a slick, Apple-first job app for small trades, priced by jobs per month with a free tier. Joblogic is a UK platform for contract, compliance and maintenance operations. They overlap for about as long as it takes a business to win its first maintenance contract. Here is the honest comparison.
4.4 Trustpilot rating
99.99% Platform uptime
2 min Average support response
1998 Built in Birmingham since
The short answer
ServiceM8 is job management software for sole traders and small service businesses, priced by jobs per month (free to £269) with unlimited users, and optimised for Apple devices; Android users get a cut-down "Lite" app. Its commercial capability has hard edges: no stock control, no native contract or SLA management, and PPM, SFG20 and F-Gas exist only through a third-party add-on called Simpli-fi. Joblogic includes contracts, SLAs, PPM, asset registers, stock, and native UK compliance (F-Gas with REFCOM, SFG20, gas certificates) as core product, on any device. For a small iPhone-equipped team doing reactive work, ServiceM8 is decent value. For UK contract and maintenance work, the platform you would be assembling from add-ons already exists. And only one of the two is building toward an agentic operating system for service contractors.
Start here
Who each platform is really for
An honest comparison starts with fit. These are different products for different phases and different pockets.
Choose Joblogic when contracts, compliance and assets are the work
Built for UK Service Contractors running contract-led operations: M&E, HVAC, fire and security, refrigeration and FM.
- Contracts, SLAs, 52-week PPM and asset registers as core product
- UK compliance native: F-Gas with REFCOM, SFG20, gas certificates
- Stock control, purchase orders, customer and subcontractor portals
- Runs on the devices your engineers already have, Apple or Android
ServiceM8 suits small, iPhone-equipped reactive teams
A polished app from New Zealand and Australia, "helping small business thrive", priced by job volume.
- Free tier; paid plans £25 to £269 by jobs per month, unlimited users
- Genuinely clever asset QR workflow for small inspection jobs
- Apple-first by design; Android gets the cut-down Lite app
- PPM, SFG20 and F-Gas only via the third-party Simpli-fi add-on
Side by side
The full comparison
Verified against public sources, June 2026. Where ServiceM8 is strong, the table says so.
| What you're comparing | Joblogic | ServiceM8 |
|---|---|---|
| Pricing and devices | ||
| Published pricing |
✓ From £45 per licence per month
|
✓ Free to £269/month by job volume Credit where due: clear, self-serve, GBP
|
| Pricing model |
✓ Per licence, predictable
|
! Per jobs per month Win more work, move up a band; growth raises the bill
|
| Device support |
✓ Full app on Apple and Android
|
! Apple-first by design They recommend iPhones/iPads; Android gets "Lite" for basics only
|
| Feature gating |
✓ Operational tools in the licence
|
! Tier-gated Assets and forms from Growing; job costing Premium-only; phone system extra from £15/month
|
| Contract and maintenance work | ||
| Contract and SLA management |
✓ Core product
|
✗ Not native Via third-party Simpli-fi add-on only
|
| Planned maintenance (PPM) |
✓ 52-week planner included
|
! Recurring jobs only Full PPM via Simpli-fi add-on
|
| Asset management |
✓ Registers, QR tagging, history
|
✓ Native QR/AR asset add-on A genuine strength; gated to Growing plan and above
|
| Stock control |
✓ Included Locations, replenishment, PO matching
|
✗ Not offered No inventory feature exists; confirmed by their own site and reviews
|
| Subcontractor management |
✓ Dedicated portal Controlled access, documentation
|
! "Network" work-sharing No compliance or documentation management
|
| Customer portal |
✓ Included, under your brand
|
! Booking and asset QR pages only No full commercial client portal
|
| UK compliance | ||
| F-Gas compliance |
✓ Native Built with REFCOM
|
✗ Third-party add-on only Simpli-fi
|
| SFG20 maintenance specifications |
✓ Native integration
|
✗ Third-party add-on only Simpli-fi
|
| Forms and certificates |
✓ Builder included, no development charges
|
✓ Forms add-on plus purchasable certificates Gated to Growing plan and above
|
| AI and what comes next | ||
| AI working inside the daily workflow |
✓ Built in Missed action detection, overdue job alerts
|
✓ "AI Smart Helpers" Launched with ServiceM8 14, Sept 2025
|
| Building an agentic operating system for service contractors |
✓ In development In pilot with early access customers
|
✗ No equivalent direction published
|
| Support and track record | ||
| Reporting depth |
✓ Dashboard designer, every role
|
! Basic reports GPS and timesheet reports named; depth thin for contract work
|
| Support |
✓ 24/7, 2-minute average response
|
✓ 24/7 chat and email Partner network for setup; phone not standard
|
| Built and headquartered |
✓ Birmingham, UK, since 1998
|
! Australia/New Zealand origin Residential and light-commercial focus; no FM, M&E or fire & security pages
|
Comparison based on Joblogic and ServiceM8 public documentation, pricing pages, verified reviews and user feedback as of June 2026. Sources held on file. Where ServiceM8 is strong, the table says so.
The money
What it actually costs
ServiceM8's job-based pricing is friendly at the door and unusual in one way worth understanding: the better your business does, the more bands you climb. The other cost is the add-on assembly required to make it do contract work.
Joblogic: the contract platform, assembled
Published pricing from £45 per licence per month. Per licence, predictable as you grow.
- Job management, scheduling, quoting, invoicing
- Contracts, SLAs and 52-week PPM planning
- Asset registers with QR tagging
- Stock control and purchase orders
- F-Gas (REFCOM), SFG20, certificate and form builder
- Customer and subcontractor portals
- Full app on Apple and Android
One system, one bill, no third-party glue.
ServiceM8: the app, plus the assembly kit
Free to £269/month by job volume, unlimited users. Honest pricing for what the core is.
- Jobs, scheduling, quoting, invoicing
- Assets, forms, proposals: Growing plan (£59) and above
- Job costing, markup billing: Premium (£119) and above
- Phone system: from £15/month extra
- PPM, SFG20, F-Gas, contracts: third-party Simpli-fi add-on, separate bill
- Stock control: unavailable at any price
- Job bands: more jobs per month means a higher tier
The platform you would be assembling from add-ons already exists.
Before you commit, price the whole stack you would actually run: core tier at your real job volume, the add-ons, the third-party subscriptions, and the iPhones. Then compare it with one platform bill.
Setting the record straight
The fine print worth reading first
ServiceM8 runs no comparison content against Joblogic; this is not a grudge match. These are simply the four findings from its own public materials that matter most to a UK contractor.
The pitch "Smart software for contractors & services."
The fine print The word "contractor" is doing light work. The industries ServiceM8 lists are residential trades: cleaning, locksmiths, pools, pest, lawn care. There are no FM, M&E or fire and security pages, and the tagline underneath is "helping small business thrive". Honest scope; just check it matches yours.
The pitch Unlimited users on every paid plan.
The fine print True and generous, because the meter is jobs, not people. A growing maintenance business with recurring visits burns through job allowances fast, and each band jump (£25, £59, £119, £269) is the cost of your own success. Per-licence pricing grows with headcount decisions you control.
The pitch Asset management, forms and certificates available.
The fine print The native asset QR workflow is genuinely clever and we say so. But contract-grade operations need the rest: PPM, SLAs, SFG20 and F-Gas live in Simpli-fi, a third-party product with its own subscription, sync and support relationship. That is an integration project wearing an app store costume.
The pitch Works beautifully on iPhone and iPad.
The fine print It does. And their site recommends you buy iPhones, with Android relegated to a "Lite" app for "field technicians, subcontractors & temporary workers who just need the basics". If your engineers carry Android, the full product is not available to them. Joblogic's full app runs on both.
Where ServiceM8 is genuinely strong
Credit where due. ServiceM8's entry pricing is hard to beat (a free tier, then £25 with unlimited users), the iOS app is polished and fast, Tap to Pay on iPhone is slick, the asset QR/AR workflow is inventive, support is 24/7, and development is active: ServiceM8 14 shipped with AI helpers in late 2025. For a small, iPhone-equipped team doing reactive residential work, it is a fair choice. The rest of this page is about the work it was never built for.
Where the platform is going
Everyone is adding AI. The more useful question is what it's built on.
For thirty years, field service software has organised itself around the job. The coordination between jobs, contracts, compliance and cash has been carried by people: in spreadsheets, in inboxes, in someone's head. That is the gap the industry is now pointed at. The difference is the architecture underneath.
In the platform today
Intelligence inside the workflow, not beside it
Joblogic's built-in AI assistant catches missed actions and flags overdue jobs before they become failures. No third-party software, no separate licence, nothing new to manage. It works where your team already works, which is why it gets used.
In development, with early access customers
An agentic operating system for service contractors
Joblogic is building toward an agentic operating system for service contractors: a system that reads the contract, the compliance and the SLA tier as live rules, and absorbs the coordination the team used to carry. Less reconciliation after the fact. Earlier sight of delivery risk, while it is in flight. Fewer gaps between the office, the field and finance.
Your Joblogic platform continues exactly as it is. The agentic operating system is new and optional.
Operations in flow. Growth in motion. How this compares, in plain terms ↓
The differences that matter
Four reasons growing businesses choose Joblogic over ServiceM8
01 · Native, not assembled
Contract capability without the glue
PPM, SLAs, SFG20 and F-Gas in ServiceM8 mean a third-party add-on with its own subscription and sync. In Joblogic they are the platform. When the auditor or the client asks, one system of record answers.
02 · Devices
Your engineers' phones, not a hardware policy
ServiceM8 recommends buying iPhones; Android engineers get a cut-down Lite app. Joblogic's full app runs on Apple and Android, which is one reason 80% of our customers' engineers actually adopt it.
03 · The whole operation
Stock, purchasing and subcontractors exist here
ServiceM8 has no stock control at any price, and subcontractors are a work-sharing network rather than a managed portal. Joblogic includes stock locations, purchase orders with invoice matching, and a subcontractor portal with controlled access.
04 · Pricing shape
A bill that doesn't climb because you won work
Job-band pricing means growth pushes you up tiers automatically. Joblogic's per-licence model means your software bill changes when you decide to grow the team, not when a good month happens.
For the decision maker
What the comparison means for your role
In a growing service business these hats are often shared. Here is how the comparison looks through each.
Business Owner
Win the work the bigger firms bid for
Tenders ask for SLA evidence, asset histories and planned maintenance. An app plus add-ons answers slowly; a platform answers in the meeting.
- Contract, SLA and PPM capability from day one
- No device policy standing between you and your engineers
- Headroom to grow without replatforming
Office Manager
One system to chase, not three
App-plus-add-on stacks mean two logins, two supports, and sync questions at exactly the wrong moment.
- Jobs, contracts, compliance and invoicing in one place
- Invoicing from field data; Parr FM cut it from 15 minutes per job to about one
- Missed actions flagged by built-in AI before customers call
Lead Engineer
The full app, on whatever is in your pocket
Half a team on iPhones and half on Android should not mean two classes of engineer.
- Full mobile app on Apple and Android
- Asset history, site documents and custom forms on site
- +25% first-time fix rates (William Austin Services)
For your sector
Where the ceiling shows first
ServiceM8 covers residential trades well. These are the places growing contractors hit its limits.
HVAC and refrigeration
F-Gas obligations need a system of record, not a third-party add-on. Joblogic's F-Gas module is native, built with REFCOM, with PartsArena integration for better first-time fix.
97% customer retention in our HVAC niche
Facilities management
Multi-site clients expect PPM discipline and SLA evidence. In ServiceM8 both live in an add-on; in Joblogic the 52-week planner, SFG20 integration and contract reporting are the product.
+25% job logging efficiency (Parr FM)
Fire and security
Certificate-heavy, audit-exposed work. ServiceM8's certificates are purchasable forms; Joblogic's builder creates the documents your contracts demand, with no development charges, attached to the asset.
Thousands of hours saved on paperwork every year (TechniFire Solutions)
Proof
Results our customers verify
+40% Workforce productivity
(Response BMS Scotland)
(Response BMS Scotland)
+25% First-time fix rates
(William Austin Services)
(William Austin Services)
95% Less paperwork
(Tech Asset Management)
(Tech Asset Management)
80% Mobile app adoption
(platform-wide)
(platform-wide)
99.99% Platform uptime
(service-level commitment)
(service-level commitment)
Every figure traces to a named customer or a platform-wide commitment. We don't publish numbers we can't stand behind.
Customer voice
What Joblogic customers say
Named customers, on the record. Not composites, not "a leading contractor".
Joblogic customer
"Joblogic scaled with the business as we grew from £5m to £20m."
Ian Marriott, Managing Director, Accent Services Joblogic customer
"Invoicing time per job went from 15 minutes to about one."
David Morrow, Business Process Specialist, Parr FM Making the move
Switching from ServiceM8: the honest version
ServiceM8 is month to month, so there is no contract trap. The work is consolidating an app-plus-add-ons stack into one platform, run by people who have delivered service contracts themselves.
1
Scoping call
We map your jobs, recurring work, any Simpli-fi data and your device estate. Written plan and timeline.
2
Data migration
Customers, jobs and history brought across with validation before cutover.
3
Structured onboarding
Role-based training sized for small teams stepping up. Engineers adopt the mobile app at an 80% rate platform-wide.
4
Go live with support
24/7, 2-minute average response.
What comes across
- Customers and contacts
- Job history
- Asset records, including QR-tagged assets
- Recurring jobs, rebuilt as proper PPM schedules
- Outstanding quotes and invoices, where applicable
What consolidates into one system
- Simpli-fi PPM/compliance data folds into native Joblogic modules
- Purchasable certificate forms become builder-made documents you own
- Stock and purchasing get a system for the first time
- Android engineers get the full app, not the Lite one
For procurement
The questions your IT and procurement team will ask
Even small-business evaluations deserve hygiene answers up front.
Uptime
99.99% platform uptime as a service-level commitment.
Data protection
UK company, data hosted in the UK, ISO 27001 accredited, GDPR compliant and penetration tested. Data processing terms available for review.
Your data on exit
Your data is yours. Structured export available if you leave.
Who you're buying from
Tracer Management Systems Ltd, trading as Joblogic. Birmingham, UK, since 1998. UK company registration 03611671.
Educate your shortlist
Five questions to ask before you pick
Ask us these. Ask ServiceM8 these. The answers tell you which phase each product is built for.
- 1 Is the capability native or a third-party add-on with its own subscription, sync and support?
- 2 What happens to my bill in a good month? Price the job bands at your real volume.
- 3 What does the Android half of my team get?
- 4 Show me stock control and purchase orders. (One of us can.)
- 5 Show me a maintenance contract with SLA tracking and a year of planned visits, end to end.
Questions answered
Joblogic vs ServiceM8: frequently asked questions
Is ServiceM8 cheaper than Joblogic?
At the door, usually: ServiceM8 runs free to £269 per month priced by job volume with unlimited users. The full comparison includes tier gating (assets and forms from £59, job costing from £119), the third-party Simpli-fi subscription for PPM and compliance, the phone add-on, and iPhones if your team is on Android. Price the stack, not the sticker.
Does ServiceM8 work on Android?
Partially. The full product is built for Apple devices, and ServiceM8 recommends iPhones and iPads. Android users get "ServiceM8 Lite", which their site describes as for field staff "who just need the basics". Joblogic's full app runs on both platforms.
Can ServiceM8 manage maintenance contracts, PPM and SLAs?
Not natively. Recurring jobs exist in the core product; full PPM contract management, SLA tracking, SFG20 and F-Gas come from Simpli-fi, a third-party add-on with its own subscription. Joblogic includes all of these as core product.
Does ServiceM8 have stock control?
No. There is no inventory or stock feature in ServiceM8 at any tier, and user reviews confirm the gap. Joblogic includes stock locations, replenishment and purchase orders with supplier invoice matching.
Is ServiceM8's asset management good?
For what it is, yes: the QR-code and AR asset workflow is genuinely clever for small inspection businesses, and we say so. It is gated to the Growing plan and above, and it sits in an app without the contract, PPM and compliance layers around it.
What is ServiceM8's pricing model?
Jobs per month, not users: Free (30 jobs), £25 (50), £59 (150), £119 (500), £269 (1,500+), with unlimited users on paid plans. Generous for tiny teams; it also means winning more work moves you up a band automatically.
Does Joblogic have AI like ServiceM8 14?
Yes, working in the product today: a built-in assistant that detects missed actions and flags overdue jobs, with no separate licensing. Beyond that, Joblogic is building toward an agentic operating system for service contractors, in pilot with early access customers now.
When should a business move from ServiceM8 to Joblogic?
Three common triggers: a commercial contract requiring SLAs, PPM or asset reporting; the add-on stack (Simpli-fi, forms, phone) needing consolidation; or an Android-carrying team outgrowing the Lite app. If any of those is this quarter's problem, it is time.
Can I move my data from ServiceM8 to Joblogic?
Yes. Customers, jobs, history and asset records come across in a structured migration; recurring jobs get rebuilt as proper PPM schedules and Simpli-fi data folds into native modules. ServiceM8 is month to month, so timing is yours.
What is the best UK alternative to ServiceM8 for contract work?
For UK trade and service businesses moving into commercial maintenance work, Joblogic is the most direct step up: contracts, SLAs, PPM, assets, stock and native UK compliance in one platform, on any device, with 24/7 support.
Does Joblogic do quoting and invoicing like ServiceM8?
Yes: quoting with enquiry-to-job conversion, invoicing connected to job completion, payment options, and accounting integrations with Sage, Xero, QuickBooks, KashFlow and FreeAgent, alongside job costing with per-job profit and loss (which in ServiceM8 is Premium-tier only).
Where is my data hosted and who owns it?
Joblogic is a UK company with data hosted in the UK, ISO 27001 accredited, GDPR compliant and penetration tested. Your data remains yours, with structured export available if you ever leave.
Outgrowing the app-and-add-ons stack?
Bring your real job volumes and your next tender to the demo. We will price both worlds honestly.
Book your demoExisting customer? Use the support live chat to speak to the team.
Keep comparing
Compare Joblogic with other job apps
See how Joblogic measures up across the market, or start from the full comparison library.