Comparison
Joblogic vs Eworks Manager
Eworks Manager is a broad SME job management tool with team-based pricing. The detail lives in the metering: modules sold as plugins, document allowances with per-document charges, and a three-month notice period behind a "no fixed-term contracts" headline. Here is the comparison with the meter running.
4.4 Trustpilot rating
99.99% Platform uptime
2 min Average support response
1998 Built in Birmingham since
The short answer
Eworks Manager is UK job management software for small and mid-sized field service businesses, priced per team band (from £130 to £151 per month for 1-5 users, ex VAT) with a heavily metered add-on structure: asset management, inventory, contractor management, CIS and Sage integration are paid plugin modules, and digital documents are capped per tier with per-document charges beyond. SLA capability is alert-based, there is no SFG20 or F-Gas anywhere on the site, and certificates are digitised versions of your own documents rather than a native engine. Joblogic includes contracts, SLAs, PPM, assets, stock and native UK compliance as core product. Eworks claims no fixed-term contracts but states a three-month notice period. For small teams its bundled breadth can be decent value; for contract and compliance work, count the meters first. And only one of the two is building toward an agentic operating system for service contractors.
Start here
Who each platform is really for
An honest comparison starts with fit. These products overlap more than most on this site, so the metering is the real difference.
Choose Joblogic for contract, compliance and maintenance operations
Built for UK Service Contractors running contract-led operations: M&E, HVAC, fire and security, refrigeration and FM.
- Contracts, SLAs, 52-week PPM and asset registers as core product, not plugins
- UK compliance native: F-Gas with REFCOM, SFG20, gas certificates
- Certificate and form builder with no per-document metering
- AI working inside the workflow today, with an agentic operating system in development
Eworks Manager suits small SME field teams
A broad UK tool (part of the ClearCourse group) covering quoting, jobs, invoicing, CRM and help desk.
- Team-band pricing can undercut per-user pricing for small teams
- Auto-scheduling and an offline mobile app
- Modules (assets, inventory, CIS, Sage, contractor) sold as paid plugins
- Three-month notice period; document allowances metered per tier
Side by side
The full comparison
Verified against public sources, June 2026. Where Eworks Manager is strong, the table says so.
| What you're comparing | Joblogic | Eworks Manager |
|---|---|---|
| Pricing and contract | ||
| Published pricing |
✓ From £45 per licence per month
|
✓ £130-£151/month for 1-5 users, ex VAT Team bands; higher bands behind a selector
|
| What the licence includes |
✓ Operational tools in the licence
|
! Module metering Standard tier includes 1 plugin module; extras £15-£25/month each
|
| Document allowances |
✓ Form builder, no per-document charges
|
! Capped per tier 3-10 digital documents included; £2.50-£5 per extra
|
| Exit terms |
✓ Clear annual terms; many customers stay for years, some decades
|
! "No fixed-term contracts" with a 3-month notice period Recent reviewers dispute billing after cancellation
|
| Contract and maintenance work | ||
| SLA management |
✓ Core product Contract-level SLAs with reporting
|
! Alert-based triggers SLA tracking alerts; no full contract framework
|
| Planned maintenance (PPM) |
✓ 52-week planner included
|
! Recurring job rules No dedicated PPM planner page; no SFG20 site-wide
|
| Asset management |
✓ Included Registers, QR tagging, history
|
! Paid plugin module Asset history and certificates exist, behind the meter
|
| Subcontractor management |
✓ Dedicated portal Controlled access, documentation
|
! Contractor plugin Also a paid add-on; depth unverified
|
| Reporting depth |
✓ Dashboard designer, every role
|
! Built-in reporting plugin No customisable dashboards promoted; no native P&L per reviews
|
| UK compliance | ||
| F-Gas compliance |
✓ Native Built with REFCOM
|
✗ No mention site-wide
|
| SFG20 maintenance specifications |
✓ Native integration
|
✗ No mention site-wide
|
| Gas certificates |
✓ Included, native engine
|
! Digitise your own documents Counts against the document allowance
|
| CIS handling |
✓ CIS handling
|
✓ CIS plugin module Paid add-on, but it exists
|
| AI and what comes next | ||
| AI working inside the daily workflow |
✓ Built in Missed action detection, overdue job alerts
|
✗ No AI capability advertised
|
| Building an agentic operating system for service contractors |
✓ In development In pilot with early access customers
|
✗ No equivalent direction published
|
| Support and track record | ||
| 24/7 support |
✓ 2-minute average response
|
✓ UK-based, well rated on a small sample Capterra ~4.8 from ~21 reviews; 12-week onboarding included
|
| Customer evidence at contract scale |
✓ East West Connect £20m; Accent £5m to £20m
|
! SME reference base Tiny review footprint; G2 effectively inactive
|
| Ownership |
✓ Independent, Birmingham, since 1998
|
! Part of ClearCourse group London registration, Manchester contact
|
Comparison based on Joblogic and Eworks Manager public documentation, pricing pages, verified reviews and user feedback as of June 2026. Sources held on file. Where Eworks is strong, the table says so.
The money
What it actually costs
Eworks' team-band pricing looks simple at the headline. The bill is assembled from meters: modules, documents, SMS credits and storage. Count them against your real month before comparing headlines.
Joblogic: one licence, no meters
Published pricing from £45 per licence per month. We don't do monthly contracts; most customers stay for years, and some for decades.
- Job management, scheduling, quoting, invoicing
- Contracts, SLAs and 52-week PPM planning
- Asset registers, stock, purchase orders: in the licence
- F-Gas (REFCOM), SFG20, gas certificates, form builder
- Unlimited forms and certificates, no per-document charges
- Customer and subcontractor portals
- Built-in AI assistant, included as standard
Your busiest month costs the same as your quietest.
Eworks Manager: the meter assembly
£130-£151/month for 1-5 users (ex VAT), then the add-ons. Higher team bands priced behind a selector.
- Core: quotes, jobs, invoicing, CRM, help desk
- Asset, Inventory, Contractor, CIS, Sage, Help Desk modules: 1 included on Standard, then £15-£25/month each
- Digital documents: 3-10 included, then £2.50-£5 per document
- SMS credits and storage: metered
- SFG20, F-Gas, native certificates: unavailable at any price
- Three-month notice period; reviewers dispute post-cancellation billing
- Reviewer-reported price jumps at higher user counts (UNVERIFIED single source)
Every busy month rings the till. Audit your last quarter against their meters.
Before you sign anything, ask any vendor: what is in the licence, what is metered, what triggers a charge, and what does leaving cost and require in writing. We will give you ours as part of onboarding.
Setting the record straight
The fine print worth reading first
Eworks Manager runs no comparison content against Joblogic, so there is nothing to rebut. These are the four findings from its own public materials that matter most if you are evaluating both.
The pitch "No fixed-term contracts."
The fine print The same homepage states a three-month notice period, and recent Trustpilot reviews describe continued charging after cancellation and a dispute over whether notice was one month or three. Whatever you are told verbally, get the notice and exit terms in the order form.
The pitch "Pay per team, not per user."
The fine print Genuinely good value for a stable small team. The structure to watch is everything beyond the band: plugin modules at £15-£25 each, document charges, SMS and storage meters. A reviewer reports a steep jump at 50 users. Band pricing is cheap until the month it is not.
The pitch Asset management, inventory, CIS, Sage: all available.
The fine print Available as paid plugin modules, with Standard tier including exactly one. The capability list and the licence contents are different documents. In Joblogic, assets, stock and purchasing are the platform, not the shop.
The pitch Certificates and compliance documents, digitised.
The fine print "Digitise your own documents" means scanning your paperwork into their system, against a capped document allowance. A native certificate engine with an audit trail attached to assets is a different product. For regulated trades, that difference is the job.
Where Eworks Manager is genuinely strong
Credit where due. Eworks is genuinely broad for an SME tool: quoting, jobs, invoicing, CRM, help desk ticketing, embedded payments through its FCA-regulated ClearCourse sibling, auto-scheduling the site claims handles around 100 jobs a minute, an offline mobile app, and a 12-week onboarding programme. Its small Capterra base rates ease of use and support highly. For a stable small team that wants breadth on a band price, it is a fair shout. The rest of this page is about what the meters and the missing compliance mean for contract work.
Where the platform is going
Everyone is adding AI. The more useful question is what it's built on.
For thirty years, field service software has organised itself around the job. The coordination between jobs, contracts, compliance and cash has been carried by people: in spreadsheets, in inboxes, in someone's head. That is the gap the industry is now pointed at. The difference is the architecture underneath.
In the platform today
Intelligence inside the workflow, not beside it
Joblogic's built-in AI assistant catches missed actions and flags overdue jobs before they become failures. No third-party software, no separate licence, nothing new to manage. It works where your team already works, which is why it gets used.
In development, with early access customers
An agentic operating system for service contractors
Joblogic is building toward an agentic operating system for service contractors: a system that reads the contract, the compliance and the SLA tier as live rules, and absorbs the coordination the team used to carry. Less reconciliation after the fact. Earlier sight of delivery risk, while it is in flight. Fewer gaps between the office, the field and finance.
Your Joblogic platform continues exactly as it is. The agentic operating system is new and optional.
Operations in flow. Growth in motion. How this compares, in plain terms ↓
The differences that matter
Four reasons contractors choose Joblogic over Eworks Manager
01 · No meters
The licence is the product
Assets, stock, purchasing, forms and certificates are in the Joblogic licence, not a plugin shop with document allowances. Your costs follow your headcount decisions, not your busiest month's paperwork.
02 · Compliance
A certificate engine, not a scanner
Eworks digitises your documents against a capped allowance. Joblogic generates gas certificates natively, tracks F-Gas with REFCOM, and aligns maintenance to SFG20, with every document attached to the asset and the audit trail.
03 · Contract depth
SLAs as a framework, not an alert
Alert-based SLA triggers tell you something slipped. Contract-level SLA management with response and fix reporting tells your client, at review, that nothing did. That difference renews contracts.
04 · Evidence and exit
Proven at scale, easy to leave
Joblogic runs £20m operations (East West Connect) and offers monthly commitment; we earn renewal rather than enforce notice periods. Eworks' reference base is small-SME with a three-month notice and recent billing disputes on the record.
For the decision maker
What the comparison means for your role
In a growing service business these hats are often shared. Here is the question from each angle.
Business Owner
Buy capability, not a parts catalogue
The plugin model means the demo shows everything and the licence contains one module. Compare order forms, not feature lists.
- Contracts, compliance and assets in the licence
- Headroom proven at £20m operations
- Exit terms that respect you
Office Manager
No meter anxiety
Document caps turn every certificate into a billing question. Form builders should not have a till attached.
- Unlimited forms and certificates, no per-document charges
- Invoicing from field data; Parr FM cut it from 15 minutes per job to about one
- Missed actions flagged by built-in AI before customers call
Finance Director
A bill you can forecast
Metered add-ons make software spend variable with activity. Margin reporting needs to be native, not absent.
- Job costing with P&L per job and per contract (reviewers note Eworks lacks native P&L)
- Sage in the licence, not a plugin
- Predictable per-licence pricing
For your sector
Where the differences bite hardest
Eworks covers many trades at the job level. These are the sectors where the compliance layer decides it.
HVAC and refrigeration
No F-Gas capability exists in Eworks at any price. Joblogic's F-Gas module is native, built with REFCOM, with PartsArena integration for better first-time fix.
97% customer retention in our HVAC niche
Facilities management
Multi-site contracts need SFG20-aligned PPM and SLA evidence, not recurring job rules and alert triggers. Joblogic's 52-week planner, SFG20 integration and contract reporting are included.
+25% job logging efficiency (Parr FM)
Gas and heating
A digitised copy of your certificate is not a certificate engine. Joblogic generates gas certificates natively with the audit trail attached to the asset, and no document meter running.
Invoicing per job cut from 15 minutes to about 1 minute (Parr FM)
Proof
Results our customers verify
+40% Workforce productivity
(Response BMS Scotland)
(Response BMS Scotland)
+25% First-time fix rates
(William Austin Services)
(William Austin Services)
95% Less paperwork
(Tech Asset Management)
(Tech Asset Management)
+11% Customer profitability
(Maskold Environmental)
(Maskold Environmental)
99.99% Platform uptime
(service-level commitment)
(service-level commitment)
Every figure traces to a named customer or a platform-wide commitment. We don't publish numbers we can't stand behind.
Customer voice
What Joblogic customers say
Named customers, on the record. Not composites, not "a leading contractor".
Joblogic customer
"Maintenance turnover has grown from £6.5m to £20m since 2018. We capture every job, invoice faster, and have complete visibility."
Sam Allen, Director of Maintenance, East West Connect Joblogic customer
"Invoicing time per job went from 15 minutes to about one."
David Morrow, Business Process Specialist, Parr FM Making the move
Switching from Eworks Manager: the honest version
Eworks runs a three-month notice period, so timing matters: serve notice in writing early and plan the overlap. We have delivered service contracts ourselves, so we plan the move around yours.
1
Notice and timing review
Bring your order form. We will map the three-month window honestly so you never pay for two systems longer than needed.
2
Data migration
Customers, jobs, assets and documents brought across with validation.
3
Structured onboarding
Role-based training for office, field and finance. Engineers adopt the mobile app at an 80% rate platform-wide.
4
Go live with support
24/7, 2-minute average response.
What comes across
- Customers, sites and contacts
- Job history
- Asset records from their Assets module
- Digitised documents, re-homed without a meter
- Outstanding quotes and invoices, where applicable
What gets built properly
- Native certificates replacing digitised scans
- Contract-level SLAs replacing alert triggers
- 52-week PPM replacing recurrence rules
- Dashboards and P&L replacing report exports
For procurement
The questions your IT and procurement team will ask
Enterprise evaluations stall on hygiene, not features. Here are the answers up front.
Uptime
99.99% platform uptime as a service-level commitment.
Data protection
UK company, data hosted in the UK, ISO 27001 accredited, GDPR compliant and penetration tested. Data processing terms available for review.
Your data on exit
Your data is yours. Structured export available if you leave. We earn renewals; we don't engineer them.
Who you're buying from
Tracer Management Systems Ltd, trading as Joblogic. Birmingham, UK, since 1998. UK company registration 03611671. Independently owned.
Educate your shortlist
Five questions to ask in any FSM demo
Ask us these. Ask Eworks these. The answers separate the platforms faster than any feature tour.
- 1 Which of the features in this demo are in the licence, and which are plugin modules with their own price?
- 2 How many documents does my tier include, and what does document fifty cost in a busy month?
- 3 What exactly is the notice period, in the order form, and what do recent reviews say about leaving?
- 4 Where do F-Gas, SFG20 and native gas certificates live? (For one of us: nowhere.)
- 5 Show me contract margin and P&L per job without exporting to a spreadsheet.
Questions answered
Joblogic vs Eworks Manager: frequently asked questions
Is Eworks Manager cheaper than Joblogic?
For a stable 1-5 user team on the Standard tier, the £130/month band (ex VAT) can be competitive. The full bill depends on the meters: plugin modules at £15-£25 each, document charges beyond your cap, SMS and storage. Price your real month, not the band headline.
Does Eworks Manager have fixed-term contracts?
Their homepage says no fixed-term contracts and also states a three-month notice period; recent Trustpilot reviews describe billing continuing after cancellation and a dispute over notice terms. Get the exit terms in the order form before signing anything, with any vendor.
Does Eworks Manager do F-Gas, SFG20 or native certificates?
No F-Gas or SFG20 content exists anywhere on their site as of June 2026, and certificates are handled by digitising your own documents against a capped allowance. Joblogic includes F-Gas (REFCOM), SFG20 and a native certificate engine with no document metering.
Is asset management included in Eworks Manager?
It exists as a paid plugin module rather than core product; the Standard tier includes one module of your choice. In Joblogic, asset registers with QR tagging and history are part of the platform.
Does Eworks Manager do SLA management?
SLA capability is alert-based: triggers that warn when a task breaches a service level. Joblogic manages SLAs at contract level with response and fix reporting your clients can see at review.
Does Eworks Manager integrate with Sage?
Yes, as a paid plugin module. Joblogic includes Sage alongside Xero, QuickBooks, KashFlow and FreeAgent in the platform.
Does Eworks Manager have AI?
No AI capability is advertised on their site as of June 2026. Joblogic has a built-in AI assistant working in the product today and is building toward an agentic operating system for service contractors, in pilot with early access customers.
What do reviews say about Eworks Manager?
The review base is small: roughly 21 Capterra reviews (4.8, with ease-of-use praised) and a handful of Trustpilot reviews where recent entries describe cancellation billing disputes. Small samples cut both ways; read them yourself and weigh recency.
Can I move my data from Eworks Manager to Joblogic?
Yes. Customers, jobs, assets and documents come across in a structured migration. Note their three-month notice period: serve notice in writing early and we will plan cutover inside the window.
What is the best alternative to Eworks Manager for contract work?
For UK contractors running maintenance contracts and regulated trades, Joblogic is the most direct alternative: contracts, SLAs, PPM, assets and native compliance in the licence, with no plugin or document metering, and 24/7 support.
How long does implementation take?
Your scoping call gives you a real timeline in writing; most customers are live within 90 days, and larger or more complex setups take longer because configuring the system properly is worth the time. Eworks includes a 12-week onboarding programme, which is genuinely decent; ours is sized to your operation.
Where is my data hosted and who owns it?
Joblogic is a UK company with data hosted in the UK, ISO 27001 accredited, GDPR compliant and penetration tested. Your data remains yours, with structured export available if you ever leave.
Compare the order forms, not the feature lists
Bring your current bill and your busiest month to the demo. We will price both worlds honestly.
Book your demoExisting customer? Use the support live chat to speak to the team.
Keep comparing
Compare Joblogic with other field service platforms
See how Joblogic measures up across the market, or start from the full comparison library.