Product Owner 

About the role

As we continue to grow, our Joblogic team in Pakistan is looking for a motivated and experienced Product Owner to join our product function. 

As a Product Owner, you will own end-to-end feature delivery — from discovery and requirement definition to release and adoption. You will ensure structured, predictable, and value-driven execution across the full Software Development Lifecycle (SDLC), bridging business needs with delivery teams across multiple time zones. 

What your main focus will be

• Own feature delivery from refinement through release and adoption.
• Maintain a prioritised and development-ready backlog to support continuous delivery.
• Define and document business requirements in structured formats (User Stories, Acceptance Criteria, Process Flows, Validation Rules, Test Cases).
• Conduct structured walkthroughs and requirement clarification sessions before development.
• Define clear success metrics and measurable outcomes for major initiatives.
• Ensure scope stability through disciplined prioritisation and governance.
• Proactively identify and escalate risks before they impact delivery timelines.
• Support Dev, QA, and UAT readiness to ensure high-quality releases.
• Track feature adoption and usage trends and recommend improvements.
• Conduct training and enablement sessions for newly released features.
• Ensure all documentation is version-controlled and aligned with SDLC standards.
• Analyse complex issues and perform functional and non-functional gap analysis.
• Identify process improvement opportunities and drive continuous optimisation.

What you bring

• Proven experience as a Product Owner and/or Business Analyst in SaaS, FSM, CRM, or workflow-driven systems.
• Strong understanding of Agile and iterative SDLC methodologies.
• Experience managing backlog governance and delivery stability.
• Ability to translate business needs into clear, structured documentation.
• Experience supporting Dev, QA, and UAT processes.
• Strong analytical and problem-solving skills.
• Excellent stakeholder communication and cross-functional collaboration abilities.
• Hands-on experience with Jira, Confluence, Figma, Miro, and related tools.
• Experience working with desktop, web, and mobile applications.

Nice-to-have points

• Leadership or mentoring experience.
• Exposure to API integrations and workflow-based platforms.
• Knowledge of service management or Field Service Management systems.
• Experience tracking product adoption and usage analytics.

Remuneration package and benefits

• Professional Working environment
• Market Competitive Salary
• Life Insurance & Medical Insurance (Including Family)
• OPD
• Provident Fund
• Gym Facility
• Maximum 45 Weekly Hours (Monday-Friday)
• Remote Working (During Pandemic Situation)
• Company trip
• 29 Annual Leaves.
• 8 Sick & uncapped Compassionate Leaves (As per Company Policy)
• Have a chance to work onsite with the UK team.

About Joblogic

Established in 1998, Joblogic is the UK’s #1 Field Service Management (FSM) software platform. We are a global business with offices in the UK, Pakistan, and Vietnam. Since our management buy-out in 2013, we have grown from ~£500K ARR to ~£35M+ ARR and expanded our team from 11 to 500+ people.

Recently, we secured a strategic growth investment from Vista Equity Partners — a global technology investor specialising in enterprise software. This investment includes over £100 million in new primary capital and will fuel our next phase of growth by accelerating our AI-first roadmap, expanding our platform into CAFM (Computer-Aided Facilities Management) capabilities, and supporting our expansion across Europe and beyond.

With Vista’s backing, we’re transforming from a successful UK business into a global scaling SaaS rocket ship — and we’d love for you to join us on our journey to £100M ARR across international markets.

Joblogic provides software to service contractors who install and maintain the built environment. Our platform helps businesses streamline operations, improve profitability, ensure compliance, and achieve rapid growth. With over 100,000 users across industries including HVAC, plumbing, electrical maintenance, facilities management, and building fabric maintenance, we are entering a new era of intelligent automation, predictive maintenance, and data-driven decision-making for service firms.