Why Field Service Businesses Should Use Electrical Certificate Software
The process of completing forms and certificates is unavoidable and time-consuming work for field engineers. It can be made simpler, however, with the right software to manage your electrical certificates.
Joblogic software replaces paper-based admin by providing a simple, cloud-stored data solution, helping engineers to create and complete fully-fledged forms on their mobile devices. Here are just 5 of the reasons why Joblogic provides the best electrical certification software for field service engineers.
Save Time on Copying Customer Information
With Joblogic software for electrical certificates, your team can access the cloud-stored customer database, saving both engineers and office staff time by auto-filling certificate fields with customer details. This can be done on-sit, eliminating the need for inputting customer information multiple times and reducing the chance of human error.
Send Electrical Certificates Instantly and from any Location
One of the best pieces of tech you can equip your electricians with,Joblogic’s mobile engineer app can be used anywhere, anytime. If certain jobs require your engineers to visit more rural locations with limited access to an internet connection, they’re still able to fill out certificates unaffected. These offline capabilities of our electrical certificate software mean data can be collected in real-time, regardless of the site location.
Engineers can document their paperwork digitally and send this back to the office instantly. This information, which can include completed risk assessments, GPS and time-stamped data in the field, can be viewed by managers in real-time. This gives them a clearer understanding of the current status of the job, vehicle and driver. With a quicker turnaround for sending and receiving digital documents as opposed to physical copies, this allows dispatchers to keep customers up to date with each stage of a journey, from departure to arrival.
Improve Customer Satisfaction with Enhanced Clarity
Once your engineer has updated a job with a trigger event such as ‘job completed’, a portal link can be sent automatically using customer notifications which customer can access to download the certificates. This digital method vastly speeds up the process of customers receiving this information compared to previous paper copies and is sure to increase customer satisfaction.
Ensure Industry Compliance with On-Site Signature Capture
Digital signatures from both the engineer and customer can be captured using a mobile device the moment a certificate has been completed. This ensures legal compliance and guarantees that your business is fully covered.
Store and Manage Electrical Certificates Easily
Our forms logbook provides an efficient means for collecting and storing data for all mobile forms and certificates used by a business. You can easily centralise certificates in one location, meaning managers can refine their searches by customer, site or form type.
Compliance histories can be recorded against sites and customers, ensuring information remains accurate and up to date. Customers can opt to have the contents of the logbook displayed in their customer portal, updating them which certificates have been completed prior.
Search an Extensive Library of Industry-Standard Certificates
Joblogic serves businesses in a number of industries across the field service management sector. With over 20 years of experience, we have established ourselves as experts in offering a full range of industry-standard forms and certificates for each sector.
We have created several certificates for the electrical maintenance industry. These can include:
- Emergency lighting small install (shown in the image)
- Fire alarm inspection and servicing certificate
- Alarm system installation certificate
- Minor electrical installation works certificate
- Inspection and test certificate
Joblogic caters for a huge range of businesses within the electrical maintenance industry, including the following:
- Appliance repair services
- AV equipment maintenance
- Electric vehicle chargepoint maintenance
- Generator installation and maintenance