Facilities management companies process a high volume of low value jobs. It’s critical that job scheduling and dispatch to mobile operatives, whether directly employed or contractors, is as efficient as possible.
Once the job is deployed, the back office need real time visibility of the job status so that SLAs are met and customers are kept happy.
Dispatch jobs to your field engineers or subcontractors using Joblogic's powerful drag and drop scheduler. You can track your engineers mobile devices which assists your schedulers when allocating reactive jobs. Your back office can see the real time status of each job allowing them to stay on top of SLAs and provide the best possible customer service.
If you use SFG20 or other specifications we can import your data so that your engineers can see each mandatory PPM task making sure that you're always compliant.
Connect to Your Field Teams
Your scheduling team can deploy jobs instantly to your field engineers. Our mobile app works on both Android and iOS. Your subcontractors can access a web-based portal to update their jobs, so regardless of whether it's your direct team completing works or contractors you can stay paperless.
Joblogic Mobile captures bespoke workflows, industry standard forms, photos, timesheets, parts, expenses and signatures. It works offline so you don't need to worry about network coverage either.
Client Portal & Integration
Add value to your FM services by providing real time web access for your customers. You can give access to customer, area manager and individual site level.
Your customers can view real time job updates and all associated documentation. They can log fault calls, download invoices, view site asset registers and approve quotations 24/7.