Workforce management (WFM) software provides companies with one central system to oversee and improve their business performance. Joblogic’s WFM solution, which integrates web and mobile programs on a cloud-based platform, is entirely flexible and can be accessed by multiple users at once, anywhere in the world.
Choosing the right workforce management system can be the key to bolstering organisational performance.
By creating more efficient schedules, tracking job status updates and measuring performance more effectively, companies can manage and retain a high-performing team. Joblogic’s mobile workforce management software is purpose-built to help your business drive positive outcomes. This can include better employee engagement, controlled labour costs, minimal compliance risks, and greater overall productivity.
Does your current system do the job it’s supposed to? Do you find it easy to schedule your staff efficiently? Can you easily review your entire company’s performance at a glance? If the answer to any of those questions is ‘no’ then it might be time to reconsider how you deal with managing your business. Joblogic offers a wide array of features that gives you complete control of your workforce. Our various modules allow you to seamlessly schedule jobs, manage staff, correspond with customers and more from one centralised platform.
To find out more about how our workforce management software can help your business, why not book a free demo call? One of our staff will be happy to demonstrate exactly what we can do for you. Don’t forget to sign up for a 30-day free trial if you want to try out Joblogic for free!
How Does Workforce Management Software Help Your Business?
Optimise Performance with Enhanced Management Reporting
From the hours your workforce spend on the road to the amount of time they delegate to a job onsite, you need key performance indicators to determine if your company is on track. However, you can’t measure profitability if you don’t have an efficient system of data reporting.
Joblogic's workforce management software includes a customisable dynamic dashboard designer that allows your business to review its most important metrics and KPIs at a glance. This will let you see all recorded status updates, evaluate engineers’ performance and assess the profitability of each customer. This tool will not only make your business more proactive but also more profitable.
Mobilise Field Staff with a Workforce Management App
Empower your onsite team by giving them full site history, equipment registers and industry-standard service sheets in the field. With mobile workforce management software, engineers can receive planned maintenance, service repair or installation job updates immediately on their smartphone or tablet.
This helps to remove the heavy paper trail from your back office and gets your invoices out of the door quickly. You can also get your business fully compliant by having your engineers complete mandatory mobile forms and risk assessments upon arrival to a site. Joblogic can also provide you with a custom mobile form builder, so if you need a form for a niche workflow or industry process, we've got you covered.
Keep Your Customers Up to Speed with WFM Software
Using a Customer Portal can be key to winning and retaining contracts. With workforce management software, you can give your clients 24-hour access to their important metrics and KPIs in real-time. This helps to ensure that a company's customer base is wholly satisﬁed with their service from start to ﬁnish.
Not only does a WFM system improve customer relationships, but it also removes a large administrative burden by giving customers instant and reliable access to their important job information, invoices, and more.
Simplify Your Job Scheduling with Workforce Planning Tools
When your back office spends inordinate amounts of time in paperwork, scheduling and more, your office workers won’t have time to free you up for strategic planning. However, cloud-based organisational tools can eliminate all stress from your back office. With a user-friendly drag and drop scheduler, managers can easily assign planned and reactive maintenance jobs to their mobile workforce.
Joblogic provides users with an additional route planning function to ensure that daily work schedules are optimised completely. Managers can assign tasks to nearby team members, reassign jobs to cut down on transit time, and automatically reorder jobs to follow a more eﬃcient route. This can be crucial when assigning to the more profitable jobs.